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DodgeCares

Official Dodge Support
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Everything posted by DodgeCares

  1. DodgeCares
    Hi trevc, We sincerely regret to hear about your sentiment here. We kindly recommend following up with your local Dodge dealer. If you need another layer of support while visiting your dealer, our team is just a PM away. Rob DodgeCares
  2. DodgeCares
    Hi jesseg, We certainly understand why this may be concerning. We kindly recommend having your dealer inspect this concern for you as they are in the best position to assist. If you do work with your dealer, we would be more than happy to provide you with additional support. Rob DodgeCares
  3. DodgeCares
    Hi JessieG, We certainly understand why this may be concerning. We kindly recommend having your dealer inspect this concern for you as they are in the best position to assist. If you do work with your dealer, we would be more than happy to provide you with additional support. Rob DodgeCares
  4. DodgeCares
    Hi Mainman2010, If this rattle continues to be a concern and you decide to address it with your dealer again; feel free to send us a PM so we can add an extra layer of support to your dealer visit. Rob DodgeCares
  5. DodgeCares
    Hi Armando, We have addressed your message, please check your PMs when you can. Rob DodgeCares
  6. DodgeCares
    Armando, we deeply care! Please follow up with us via PM to discuss your transmission concerns. Rob DodgeCares
  7. DodgeCares
    Hi Prairie54, Glad to hear you are working with your dealer for this concern. If we can be of any additional assistance as you are working with your dealer, feel free to send us a private message. We'd be more than happy to help. Rob DodgeCares
  8. DodgeCares
    Hi nojourneyfan, We certainly understand why this may be concerning. We kindly recommend having your dealer inspect this concern for you as they are in the best position to assist. If you do work with your dealer, we would be more than happy to provide you with additional support. Rob DodgeCares
  9. DodgeCares
    Hi mommysheena, Your sentiments expressed here are certainly understandable. We suggest having your dealer inspect this concern if you have not done so already. We are also available via private message if you would like any additional assistance during that process. Rob DodgeCares
  10. DodgeCares
    Hi ajtjsmile, Sorry to hear that you are experiencing this concern! If you are not able to determine a solution based on suggestions provided by fellow forum members, we recommend connecting with your local Dodge dealer as they are in the best position to provide assistance. Our team is just a private message away if you are in need of any additional support for that process. Mark DodgeCares
  11. DodgeCares
    Hello Rxman46321, We appreciate you reaching out. Unfortunately, there is no way to turn this off as of now. We sincerely apologize for any inconvenience this may have caused you. Alex Dodge Cares
  12. DodgeCares
    Hello Dadof5, We understand how frustrating this has been for you, please keep us updated on your dealer visit. If we can be of any assistance send us a direct message. Lamar DodgeCares
  13. DodgeCares
    I can imagine the frustration this is causing you! Have you considered bringing these concerns to the attention of an authorized dealer for further diagnosis? Feel free to PM us if you need additional support and we'd be glad to look into it. Steph DodgeCares
  14. DodgeCares
    Sorry to hear this is happening with your Uconnect system! Feel free to PM us more details about your vehicle and we can look into additional resources on our end for you. Steph DodgeCares
  15. DodgeCares
    Sorry to hear this, @Zack87 If you consider bringing this matter to the attention of an authorized dealer for diagnosis, we're glad to provide any additional support if needed via PM. Steph DodgeCares
  16. DodgeCares
    I can understand how frustrating this has been for you! Is your radio and phone running the latest software? Feel welcome to PM us if you need help with anything and we'd be glad to take a look into it. Steph DodgeCares
  17. DodgeCares
    Hi OhareFred, I do apologize for our delay in response. I have responded to your private message and am happy to continue assisting you from there! Alex Dodge Cares
  18. DodgeCares
    Hi Jelyn scott We are sorry to hear about your radio concern. We recommend visiting your dealer to get the proper diagnosis. If you are interested we can get you connected with a Case Specialist to offer further assistance. We are available through private message! Laura Dodge Cares
  19. DodgeCares
    You're welcome, OhareFred! We're happy to hear that you have had a pleasant experience with your dealer. We are here if you need us! Alex Dodge Social Care Specialist
  20. DodgeCares
    Hi OhareFred, We're sorry to learn about your continued concern. If you need any additional assistance while working with your dealer, our team would be happy to connect you with a Case Specialist to assist. If this is of any interest, please send our team a private message. Alex Dodge Social Care Specialist
  21. DodgeCares
    Hi Dick Tatina, We are sorry to hear about your recent rattle concern. If you would like your information documented and to be connected with a Case Specialist, please private message us! Laura Dodge Social Care Specialist
  22. DodgeCares
    Hi @MickeyOnTheCoast I'm sorry to hear that this happened! I know that you are currently seeking advice from other forum members at this time, however, you decide to visit your Dodge dealer for a diagnosis, please feel free to reach out to us for additional assistance. Darlene Dodge Social Care Specialist
  23. DodgeCares
    Hi Roaa198, Sorry to hear of the trouble you are experiencing with your Journey. We recommend connecting with your dealer if you have not done so already, as they are in the best position to provide assistance. Our team is just a PM away if you are in need of any help with that process. Mark Dodge Social Care Specialist
  24. DodgeCares
    Hi @CombatHowie I'm sorry to hear that you have this electronics concern with your Dodge Journey. Have you brought this to the attention of your dealer? If you decide to make an appointment and would like an additional layer of assistance, please feel free to send our team a private message with your VIN, mileage, and dealer. Darlene Dodge Social Care Specialist
  25. DodgeCares
    Hi Dallas, We're sorry to hear that you are experiencing this. If you decide to have your dealer address this, please send our team a private message and we would be happy to offer some additional assistance! Alex Dodge Social Care Specialist
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