DodgeCares

Lux, Did the dealer give you a part number for the 2011? If so, send it to me with your VIN and I can check on it for you. I could not find the part number for a 2011 cover.

Arm, There is a fix for some of these depending on if the BCM has a part number. I will keep up on this issue and post any updates I find.

Rav, Chris from Chrysler Top Care here. Sorry to hear about the issue with your vehicle. If you want to send me a private message with your name and VIN I can look up and send you all your warranty information and and technical service bulletins (TSB) that relate to your ignition issue. I will PM you whatever I can find out once I receive your info.

Pompy, Chris from Chrysler Top Care here. I agree with drfnl's post about allowing calls while locked. If this is not the problem please let me know and I will see what else I can find out for you. If allowing calls while locked does cure the problem please let me know as well and I can pass that along to others having the same issue. Thanks....

FYI, There is another TSB that involves a dead battery issue. The information is as follows: TSB # 08-16-11 Rev. B This TSB involves flash re-programming the Body Control Module (BCM). Part of the TSB is below. Hope this helps. THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-016-11 REV. A, DATED JUNE 14, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES THE ATTACHED RRT AND AN ADDED SYMPTOM CORRECTED BY THE FLASH UPDATE. **THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 11-082. ALL APPLICABLE UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE UN-SOLD VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. FOR VEHICLES NOT INCLUDED IN THE RRT VIN LIST, APPLICATION OF THIS SERVICE BULLETIN TO SOLD UNITS IS BASED UPON THE CUSTOMER EXPERIENCING THE SYMPTOM/CONDITIONS. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.** HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 12.01 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: No Start, Battery Drain, B1606-95, B16AF-15, B16B3-15, B1632-15, B1636-15, Passive Entry Slow Response, Trunk Lamps Shut Off Too Quick, Trunk Release Button Inoperable OVERVIEW: This bulletin involves flash reprogramming Body Control Module with new software. MODELS: 2011 (JC) Journey 2011 (LD) Charger 2011 (LX) 300 NOTE: This bulletin applies to JC vehicles built before **July 2, 2011 (MDH 0702XX)**, and LD, LX vehicles built before **June 29, 2011 (MDH 0629XX)**. NUMBER: 08-016-11 REV. B GROUP: Electrical DATE: August 10, 2011 NOTE: **Due to a processing issue during module manufacture, a number of Body Control Modules have been identified that are not programmed with a valid part number. These modules will function as designed. However, they can not yet be flash reprogrammed via wiTECH. Should you attempt to flash reprogram the BCM in a vehicle equipped with one of these modules, the Body Control Module will not report a valid part number and no service flash will show as available in wiTECH. DO NOT REPLACE THE BODY CONTROL MODULE. A field fix for this issue is being developed at this time.** SYMPTOM/CONDITION: The service flash corrects the following conditions: · **No start, or drained battery, due to the BCM keeping the vehicle bus awake.** · Diagnostic Trouble Codes: B1606-95, B16AF-15, B16B3-15, B1632-15, and B1636-15 · Trunk Lamps turn off after 30 seconds on the first time out delay after the ignition is cycled to OFF (A reduced time out delay after the first time out is normal behavior. The ignition must be cycled before a full ten minute delay may be observed again). · Passive Entry response time seems slow. User will typically complain of having to pull the handle twice to get it to work. · The trunk release button does not work while the doors are locked.

All, If your vehicle does not fit the criteria of the TSB I posted on this issue, you can send me a private message with your VIN and I can look up VIN specific TSB's on this issue. Keep in mind that the service adviser at your dealership can look up this information as well, however because there are TSB's being added and updated all the time, what I am posting, they may not have had when it happened to your vehicle. There are many reasons why a battery could be dead on any particular vehicle and I am in no way trying to give you a diagnosis over this thread. Having said that, I realize that people having this issue on multiple occasions would like to get this resolved so it does not happen again and I am hoping by posting the latest information on this issue that when you do have to go in for a dead battery,it can be brought to the adviser's attention in case they are not already aware of a particular fix. The TSB I posted was found using another customers VIN and I thought it would be helpful to many here. Even if I do not find another TSB for other models I will keep the VIN's I get and revisit the issue from time to time. If more information pops up I will post on this thread. I apologize for the problems you are having with this issue and will do everything I can to post the latest information as I get it.

This is Chris from Top Care at Chrysler. I am not sure if this will solve your issue or not but this is a TSB (technical service bulletin) that was sent to the dealers regarding dead batteries on the Journey's and Charger's. Perhaps this will help. Sorry for your problems with this issue. If your vehicle fits the criteria listed below, perhaps you may want to bring it to your dealers attention if it happens again. Chrysler has published this bulletin to the dealers but perhaps some techs have not been made aware of this issue. TSB# 08-017-11 SUBJECT: Radio Powers On After Network Goes To Sleep OVERVIEW: This Bulletin involves removing and replacing the radio. MODELS: 2011 (JC) Journey 2011 (LD) Charger NOTE: This bulletin applies to JC vehicles built prior to January 18, 2011 (MDH 0118XX) and LD vehicles built prior to January 17, 2011 (MDH 0117XX) equipped with Uconnect Touch 4.3 CD/MP3 Radio (sales code RHA) or Uconnect Touch 4.3S CD/MP3/SAT Radio (sales code REB). SYMPTOM/CONDITION: The customer may experience the following: · When the vehicle is in customer mode, upon turning the ignition off and allowing the vehicle to go to sleep the radio will power on by itself. · When the vehicle is in customer mode, the battery may be dead or discharged upon returning to the vehicle. · When the vehicle is in customer mode, a no crank or no start condition may exist upon returning to the vehicle.