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Found 5 results

  1. Hey everyone. I'll spare you the narrative of how I wound up buying this vehicle and how disappointed I am with Dodge at this point. It's counter-productive and I REALLY need to get this resolved ASAP. Here's what happened: I purchased a used 2015 Dodge Journey (3.6) on 12JUL19. Three days ago 13SEP19, while attempting to take my father-in-law to where his big-rig was parked early in the AM, the pushbutton starter would not turn the engine over. Dash gizmos, windows, radio, ac all came on once the push-button was in the run position, but the engine wouldn't turn over. Thinking it was probably just an ECU glitch caused by the auto-unlock feature and me pushing the unlock on the key fob at the same time, I ran the procedure of overriding the anti-theft cut-off described in the first video posted below. Every icon cycled through the display, I depressed the brake, pushed the starter and nothing happened. I then cracked open the owners' manual and ran through the procedures to reset the dash lights after service. (Press the accellerator down slowly three times in 10 secs, etc). I depressed the brake, pushed the starter and nothing happened. Then I unhooked the battery, let it sit for 15 minutes, and then tried to turn it over again. It **almost** turned over, so I tried the anti-theft cutoff procedure (see the video) once again. Boom. Car comes to life. I went back about my business for the day, and I thought I'd fixed the problem. The next day, I went out to start the car to head out to the grocery store. Same scenario Same dash gizmos, radio, ac, etc came on, but the window motors seemed slower than usual. NOTE: I can hear the starter solenoid kick in. I can hear the starter start, but it still won't turn over. NEW PROBLEM: Dash says (every other try) that the key fob is not recognized. My neighbor ( a self-avowed car guy ) came over with his code reader. We hooked the 16pin plug up and ran the reader. No codes. At this point, we're both thinking we're dealing with an ECU that's wonky because of a weak battery. So we hooked up my wife's Wrangler and charged the battery for a while. Same procedures run again. Same results. I am the proud owner of a stationary audio-equipped and air conditioned spotlight system / paperweight. The only thing that **MIGHT** save my ass is that the problem could still be covered by the 60k mile powertrain warranty. Anyhow, the video of the security reset procedure I ran through is down below. Between the lack of Florida lemon laws, the fact that it's hurricane season and my "reliable car" is a heavily engineered brick right now, any advice you guys have will be greatly appreciated. Thanks, Mick
  2. Hey everyone. I'll spare you the narrative of how I wound up buying this vehicle and how disappointed I am with Dodge at this point. It's counter-productive and I REALLY need to get this resolved ASAP. Here's what happened: I purchased a used 2015 Dodge Journey (3.6) on 12JUL19. Three days ago 13SEP19, while attempting to take my father-in-law to where his big-rig was parked early in the AM, the pushbutton starter would not turn the engine over. Dash gizmos, windows, radio, ac all came on once the push-button was in the run position, but the engine wouldn't turn over. Thinking it was probably just an ECU glitch caused by the auto-unlock feature and me pushing the unlock on the key fob at the same time, I ran the procedure of overriding the anti-theft cut-off described in the first video posted below. Every icon cycled through the display, I depressed the brake, pushed the starter and nothing happened. I then cracked open the owners' manual and ran through the procedures to reset the dash lights after service. (Press the accellerator down slowly three times in 10 secs, etc). I depressed the brake, pushed the starter and nothing happened. Then I unhooked the battery, let it sit for 15 minutes, and then tried to turn it over again. It **almost** turned over, so I tried the anti-theft cutoff procedure (see the video) once again. Boom. Car comes to life. I went back about my business for the day, and I thought I'd fixed the problem. The next day, I went out to start the car to head out to the grocery store. Same scenario Same dash gizmos, radio, ac, etc came on, but the window motors seemed slower than usual. NOTE: I can hear the starter solenoid kick in. I can hear the starter start, but it still won't turn over. NEW PROBLEM: Dash says (every other try) that the key fob is not recognized. My neighbor ( a self-avowed car guy ) came over with his code reader. We hooked the 16pin plug up and ran the reader. No codes. At this point, we're both thinking we're dealing with an ECU that's wonky because of a weak battery. So we hooked up my wife's Wrangler and charged the battery for a while. Same procedures run again. Same results. I am the proud owner of a stationary audio-equipped and air conditioned spotlight system / paperweight. The only thing that **MIGHT** save my ass is that the problem could still be covered by the 60k mile powertrain warranty. Anyhow, the video of the security reset procedure I ran through is down below. Between the lack of Florida lemon laws, the fact that it's hurricane season and my "reliable car" is a heavily engineered brick right now, any advice you guys have will be greatly appreciated. Thanks, Mick
  3. RED push button start swap?

    so i took my wife's grand caravan to the dealership today for an oil change & brake job, and while waiting i was sitting in a hellcat. waaaaay to far outta my price range (especially with 4 kids still in the house) but i was thinking this car has a sweet RED push button start. I WANT A RED BUTTON TOO!! started searching..............found this https://moparonlineparts.com/dodge-journey-start-button-p-5151.html i was wondering in the description it says up to 2014, but is there ANY real difference in the push button? has anyone else attempted this? it seems like a cool little mod that would really change the look of the dash area.
  4. Wi-fi or router interference?

    Anyone have this problem? Chrysler Canada has no idea, but a service tech explained what might be the problem. I have a 2014 Journey. Push button start, automatic unlock sensor for when I put my hand on the doorlatch. The fob has lock/unlock and a panic alarm button, with a key hidden in the fob in case I need to manually unlock the door.. I got it in the middle of September with 15 total km's. Nothing should have been wrong, right? I live in Winnipeg, but recently made a trip to Saskatoon. I parked the Journey on the street, in front of a neighbors house. Later that day, I drove the Journey around Saskatoon, and then parked in front of where I was staying. The next day, I could not do anything with the Journey. I couldn't unlock the doors by having my hand on the door, the unlock button on the fob wouldn't work, (no fob button would work). NOTHING. I used the key to enter the Journey, and the horn starts honking and the lights start flashing, as if I was breaking into the vehicle. I managed to unlock the Journey, and sit in the driver's seat. I waited until the horn & lights stopped, and then tried to start the Journey. Nothing. I held the fob IN MY LEFT HAND, and pressed the engine start button. Nothing. The reading on the dash display said that the fob was not in the vehicle, meaning I couldn't start the Journey. I had the fob in my left hand. Nothing would work on the Journey whatsoever. The fob wouldn't lock/unlock the door, and the panic alarm wouldn't go off. I phoned my Dodge dealer in Winnipeg and told him the problem. He knew nothing of this problem, had not heard of it before. He told me to phone Chrysler Canada's 800 number to get a tow to the nearest Saskatoon dealership to see what the problem could be. The tow truck driver came by, and he too did not know what the problem could be. The Journey's horn started honking & lights flashed again when the tow truck driver manually unlocked the door. It was then towed to a Saskatoon Dodge dealership. When I went to the dealership the next day, the service tech said that he started the Journey no problem, the doors unlocked & locked normally...as if nothing was wrong. I explained the problem to him, and he asked me if there was any electronic interference that I knew of. My uncle (who drove me to the dealership) said that he recently got a new computer wi-fi & router, and that was all. Apparently, that is enough to cause interference between the vehicle and the fob, to not have anything work. If I parked out front of the neighbors' house, no problems. I parked out front of my uncle's house, who just happened to have a new wi-fi & router, and nothing works. If I park on a street, in front of someone's house, and this happens again, is it the same problem or something different? What if there is an emergency, and I cannot use the Journey? The service tech suggested that if this happens next time, to put the fob directly on the push button start and push the start button. No separation between the fob and button "should" start the vehicle. What if it doesn't? What then? Has anyone else had this problem, what have you experienced, what have you been told?
  5. Hey Guys- newbie to the Journey world here. My wife is due in March and we were in the market for a vehicle with a bit more room than her old car. Being the Ram fan-boy I am, I talked her into thinking she wanted a Journey so last month we picked up a 2014 R/T w/AWD. As luck would have it, we ran into an issue with the car already with less than 1700 miles on it. It dropped down to -15 here in Detroit and she started having a problem with the push button start when initially going out to the car in the morning after it sat overnight (garaged). The brake pedal was harder than a rock to push, which prevented her from being able to utilize the push button start. I went out on New Years Day to drive somewhere and had the same issue with the pedal, however I was able to push it enough to allow the push button to activate. You know the feeling when your car is off and you pump the brakes a few times? That's exactly how it feels when you get in it in the AM. She swears the couple times she's had an issue with it starting that there was ZERO play in the pedal but the couple times I've gotten in it, I was able to push it down about 1/4" to start it. We took it to the dealership and they had it for 2 nights. Both mornings the pedal was hard but the mechanic was able to push down hard and get the car to start. Long story short, we were told that Chrysler said this is "normal" operation, which I think is BS. Has anyone experienced this problem? I'm not sure if this is the correct spot to be posting this, but it's brake related - feel free to move in necessary. Let me know your thoughts. Aside from the starting issue it's been a nice car. I did end up swapping out the OEM Kumhos for a set of Pirelli's because she had a bad vibration at 72mph that the dealer said was normal. Right… the new tires cleared that issue right up.
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