Jump to content

DodgeCares

Official Dodge Support
  • Content count

    687
  • Joined

  • Last visited

  • Days Won

    28

DodgeCares last won the day on December 13 2018

DodgeCares had the most liked content!

1 Follower

About DodgeCares

  • Rank
    Journey Member

Profile Information

  • Region
    U.S. Great Lakes
  • Journey's Year
    Decline

Recent Profile Visitors

2,300 profile views
  1. Hi FendleTruck, We're sorry to hear about this! We understand how concerning this may be. Please let us know via private message if you decide to have your dealer look into this. We would like to have this documented and have a case escalated in your behalf so a Case Specialist can work with your dealer to help find a potential solution. Lydia Dodge Social Care Specialist
  2. Hi Kwyjibo, I certainly understand why you would want to have this replaced. Please know that your local Dodge dealer is in the best position to assist. We’re just a private message away if you are in need of any additional assistance at this time. Mark Dodge Social Care Specialist
  3. 2016 Dodge Journey 6 speed transmission

    Hi Royrut, I certainly understand why this would be concerning. I recommend connecting with your local certified FCA dealer, as they are in the best position to assist. Please know that our team is available via private message should you require any additional assistance during that process. Mark Dodge Social Care Specialist
  4. Hi jwkwak3, Sorry to hear that you are still experiencing these concerns after getting your Journey back. As previously stated, we would be more than happy to escalate a case on your behalf so a Case Specialist can work alongside your dealer. We’re just a private message away. Mark Dodge Social Care Specialist
  5. Hi jwkwak3, We’re sorry to hear of the trouble you are experiencing with your Journey. We would like to have this documented and have a case escalated in your behalf so a Case Specialist can work with your dealer to help find a potential solution. Please follow up with us via private message if this would be of interest. Mark Dodge Social Care Specialist
  6. Transmission acting like it's in Neutral

    Hello Babyducky99, If you end up going to the dealer for an inspection, let us know. We're available via direct message and would be happy to help with that process. Jasmine Dodge Social Care Specialist
  7. Engine shutting off while in operation

    Where does everything stand with your service appointment? Send us a direct message if you need any assistance while there. Jasmine Dodge Social Care Specialist
  8. uconnect

    Were you able to send me a private message with your VIN? I don't see one in our inbox. Jasmine Dodge Social Care Specialist
  9. Hi T'sDee, Have you tried contacting SiriusXM about this? If not, you can call them at 855-792-4241 in order to have this looked into further. You may also send us a private message if you need any additional assistance. Lydia Dodge Social Care Specialist
  10. uconnect

    I am terribly sorry to hear this. Can you send me a private message with your VIN? I'd like to look more into this on my end. Jasmine Dodge Social Care Specialist
  11. Instrument cluster problem??

    Hi rsw0913, We understand your concern. Once you are able to visit your dealer for an inspection, you're welcome to send us a private message for additional assistance. Lydia Dodge Social Care Specialist
  12. Hello mwsdhd, We are sorry to hear of this concern with your sunroof. Have you had a chance to reach out to your dealership for additional insight? Please send our team a private message if you decide to move forward with a dealership appointment. Jenn Dodge Social Care Specialist
  13. Front end wobble/vibration

    Hi Robert Holman, We understand why this may be concerning. We suggest having your dealer inspect this concern if you have not done so already. We are also available via private message if you would like any additional assistance during that process. Lydia Dodge Social Care Specialist
  14. Slight rattling noise when accelerating

    Hi mikeC18, We understand why this may be concerning. We suggest having your dealer inspect this concern if you have not done so already. We are also available via private message if you would like any additional assistance during that process. Lydia Dodge Social Care Specialist
  15. AWD out of sync?

    Hi danager1989 We understand why this may be concerning. We suggest having your dealer inspect this concern if you have not done so already. We are also available via private message if you would like any additional assistance during that process. Lydia Dodge Social Care Specialist
×