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DodgeCares

Official Dodge Support
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DodgeCares last won the day on February 15

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About DodgeCares

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    Journey Member

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  • Region
    U.S. Great Lakes
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    Decline

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  1. P0302 Cylinder Misfire on 2015 V6 - Bad Head?

    Hi Bitmapped, We understand why this would be concerning. Please feel free to let us know if you decide to have your dealer look into this. Just send us a private message and we will gladly look into this further for you. Lydia Dodge Social Care Specialist
  2. If you'd like, we can get this over to a Uconnect Specialist for additional troubleshooting. Send me your VIN within a direct message to get started. Jasmine Dodge Social Care Specialist
  3. Hello AngryJourney, If your vehicle is equipped with the 8.4 infotainment system it should have Bluetooth. Below are 2 links;the first link is a step by step on how to pair your phone with your vehicle. The 2nd link is the directions from your owners manual which starts on page 425. Please let us know if you have any additional questions. https://www.mopar.com/en-us/care/bluetooth-pairing.html https://www.mopar.com/en-us/care/owners-manual.html Lamar Dodge Social Care Specialist
  4. Hello nitecrawler30, Just following up with you; Was you dealer able to order you new unit under warranty? If so, hopefully everything is working as expected. Lamar Dodge Social Care Specialist
  5. Hi nitecrawler30, I can see how this would be frustrating! Have you made an appointment with your dealer to get this checked out? If so, you can also send us a private message and we can provide you with any extra assistance you may need. Lydia, Dodge Social Care Specialist
  6. U49 Recall/PCM update

    Hello Bitmapped, We would recommend working with your dealer on this and regret to hear they could not get you in sooner. We would like to offer our assistance when you do go in. Please send us a private message with your VIN, phone number, current mileage and servicing dealer. Julie Dodge Social Care Specialist
  7. Keep us updated on your dealer visit. If an additional layer of assistance is needed, our team is available via direct message and would be happy to help. Jasmine Dodge Social Care Specialist
  8. Hey there, Although we cannot advise on whether or not this is covered, we're here if any questions during the servicing process. Jasmine Dodge Social Care Specialist
  9. 2nd row right side seats stuck

    Were you able to get it into the dealer? Send us a direct message if you need any help with this. Jasmine Dodge Social Care Specialist
  10. U49 Recall/PCM update

    Hi 2late4u, No parts are required to complete the recall so need to go into the dealer. There will be a software update to the Powertrain Control Module. FCA plans to launch the update towards the end of this month. Jasmine Dodge Social Care Specialist
  11. Hi Olivea, We know you are just reaching out to other forum members at this time looking for advice on your current concerns. We would like to offer our assistance while you are getting this worked on by your dealership. Feel free to send us a private message if this is something you are interested in. Julie Dodge Social Care Specialist
  12. Hi ms187, If you could send me a direct message with your VIN, I can get this over to a Uconnect Case Specialist who may be able to provide further insight. Very sorry for any trouble and hope to hear from you soon. Jasmine Dodge Social Care Specialist
  13. Cruise control

    Hi JoeyJourney, We understand that you are just reaching out to other forum members at this time for troubleshooting advice. If you do find you need any additional assistance or choose to visit a dealer, please feel free to send us a private message! Julie Dodge Social Care Specialist
  14. Hot air blowing on one side when air conditioning is on

    Hi Jeframos, Please feel free to send us a PM with your VIN, mileage, and dealer if you need additional assistance while at the dealer. We are happy to assist. Darlene Dodge Social Care Specialist
  15. Climate keeps coming on by itself

    Hi Whitneyid, If you would like additional assistance while your vehicle is in service, please send us a private message with your VIN, mileage and dealer. Darlene Dodge Social Care Specialist
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