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DizzyR/T

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I have 43k on my 2016 dodge journey sincw the snow has passed now my dj is soundling like a very old truck squeaks over speed bumps and and dip.  Am i still covered i just learned that the 30k basic bumper to bumper is over for me shamefully since i never have time to take my car in.  Im just wondering is this out my pocket to fix now.  Im just blown away a little snow makes my car sound like its 20 years old and needs new suspension. Starting to regret my purchase more and more. I have a video but cant upload it

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Just called chrysler and spoke to dodge side of operations.  They didnt sound to helpful nor did it seem to care to them.  Im jist amazed that a 2016 rt has this noise ive had many cars my infamous 2001 mitsubishi galant never made that noise and i used to rip ebrake and slid everywhere it was my play car in the snow never ever made that noise.  Shocks lasted a lot longer also and i drove that thing with no care.  Now my dodge i drive that thing like new borns are in the back and having a r/t the suspension is supposed to be stronger i call bullshit i only do highway driving with this thing highly disappointed never will i buy another dodge chrysler jeep ever again.  Sadly starting to feel like im dumping 30k on junk

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1 minute ago, 2late4u said:

hmm must have been one hell of a snow.....

Please that snow wasnt even a full 2 inches it was gone in less than 48 hours.  I dont know if the thread about heavy duty grease would help but doubt it.  Just sounds so out of the norm happems when it rains too and when i was the car.  The snow made me raise a eye brow

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You are still within the warranty period, and you seem really stressed out about something that could just be as simple as greasing/lubricating a part of the suspension. Take it to the dealer and let them figure it out and fix it. Also, most of the times when you get something repaired during the warranty period that issue is covered for an extended period. I had the front suspension creak/clunk noise and they fixed it no problem, now it's covered until 60k miles instead of the standard 36k. All cars have issues at some point, it's no fun but a single problem shouldn't make you think the car is a piece of junk. 

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14 minutes ago, lmoore1436 said:

You are still within the warranty period, and you seem really stressed out about something that could just be as simple as greasing/lubricating a part of the suspension. Take it to the dealer and let them figure it out and fix it. Also, most of the times when you get something repaired during the warranty period that issue is covered for an extended period. I had the front suspension creak/clunk noise and they fixed it no problem, now it's covered until 60k miles instead of the standard 36k. All cars have issues at some point, it's no fun but a single problem shouldn't make you think the car is a piece of junk. 

Dont get me wrong i love this car its just multiple issues i might be a little over worried but you know who wouldnt i have other cars and worked on them all i just dont want to have to get under the hood so soon. Waiting on the call back for a appointment will update you guys. 

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3 years, 36k bumper to bumper US warranty. And quite frankly, your making a mountain out of a mole hill.  Something just needs greased.  Nothing is "wrong" with your suspension.  Some tech at Dodge didn't put enough grease on a bushing and it's making noise when it flexes.  That doesn't mean the entire vehicle is junk just because you have a creaking noise.  Take it to a competent mechanic or the dealership and allow them to grease the bushings and all will be good in the world again.  ALL vehicles have issues at some point.  It don't matter what vehicle you buy, this could happen to any of them. 

 

Maybe your being to gentle on the vehicle and you need to do a couple e-brake donuts in the parking lot somewhere.  Drive it like you stole it or at least rented it.. haha

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In the US you can buy extensions as long as your vehicle has less than 48K miles on it according to the reseller site I visited . . . . . I have had extended coverage for every vehicle I've owned for the past 30 years and with only one or two exceptions they've been moneymakers; they make the vehicle easier to sell and increase the resale value, too.

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  • Official Dodge Support
12 hours ago, DizzyR/T said:

Just called chrysler and spoke to dodge side of operations.  They didnt sound to helpful nor did it seem to care to them.  Im jist amazed that a 2016 rt has this noise ive had many cars my infamous 2001 mitsubishi galant never made that noise and i used to rip ebrake and slid everywhere it was my play car in the snow never ever made that noise.  Shocks lasted a lot longer also and i drove that thing with no care.  Now my dodge i drive that thing like new borns are in the back and having a r/t the suspension is supposed to be stronger i call bullshit i only do highway driving with this thing highly disappointed never will i buy another dodge chrysler jeep ever again.  Sadly starting to feel like im dumping 30k on junk

 

Hi DizzyR/T,

 

Sorry to hear about this! If you need further assistance during your dealership appointment please send us a PM with your VIN and let me know.


Andrea

Dodge Social Care Specialist 

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1 hour ago, OhareFred said:

Find the time to take it in.  Cars need to be maintained.  You should still be under warranty if you only have 30,000 miles, unless you are older then 3 years (my 09 was delivered in 08).....

 

He has 43K on the odometer, so his bumper-to-bumper coverage is over unless he buys an extended warranty, which is apparently an option for you Americans.

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On 12/19/2017 at 12:46 PM, bramfrank said:

 

He has 43K on the odometer, so his bumper-to-bumper coverage is over unless he buys an extended warranty, which is apparently an option for you Americans.

I completely missed that as well! 43k in one year is quite a bit of use though, I think it's kind of important to keep in mind that the suspension has been put to use quite a bit over a short period of time. Taking it to the dealer would still probably be the wisest choice. Also, it sucks that you guys don't have the extended warranty option. 

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