DodgeCACares

MJR013, I'm sorry to hear about the front end vibration you're experiencing. You mentioned that the vibration only started when you put the summer tires back on? Have the wheels/tires been balanced recently? Be sure to speak with the Service Manager during your next visit. Dave

Hi Matt M, Sorry to hear about the odour in your Dodge Journey. Please keep me posted on what the dealer finds after their diagnosis. If you need any assistance, let me know. Thank you, Kathleen Top Care Specialist FCA Canada

Hi Mark Reimer, Please check your PM. Thank you, Kathleen Top Care Specialist FCA Canada

Hi Slohnd, Sorry to hear about you issues with your Dodge Journey. For further assistance, you can contact the FCA Canada Customer Care Phone (English): (800) 465-2001 Phone (French): (800) 387-9983 Hours of operation: 8:00 AM - 8:00 PM (EST), Monday - Friday; 9:00 AM - 5:00 PM (EST) Saturday Thank you, Kathleen Top Care Specialist FCA Canada

Hi Superbee, Glad to hear the dealer was able to take care of you and hooked up you with the 2016 Ram 1500! If you need anything in the future, let me know. Kathleen Top Care Specialist FCA Canada

Hi Superbee, Welcome to the Forum! Kathleen Top Care Specialist FCA Canada

Hi bramfrank, There is a power steering return hose available for Dodge Journeys operating in regions where temperatures are -23 C (-10 F) and below. As always, please follow the specifications for fluids as indicated in your Owner's Manual. FCA Canada suggests that if customers are experiencing an issue with the power steering hose, to contact their FCA dealership for a diagnosis or can contact FCA Customer Care. I hope this information helps. Thanks, Kathleen Top Care Specialist FCA Canada

Hi Dodgefamily2016, Congratulations on your new 2016 Dodge Journey. I would like to look into this for you. Please check your PM. Thanks, Kathleen Top Care Specialist FCA Canada

Hi Hankster, Congratulations on your new Dodge Journey! We hope you enjoy your new vehicle for many years to come! Kathleen Top Care Specialist FCA Canada

Hi 2015dodgejourney, Congratulations on your recent purchase of your Dodge Journey! You can follow the link below to the Dodge website and select the equipment list link. This will show what your vehicle came with from factory. Enjoy your new vehicle! http://www.dodge.com/webselfservice/dodge/index.html?screenName=newVehicle&country=us&emailUrl=goToEmailForm%2528%2527R%2527%2529 Kathleen Top Care Specialist FCA Canada

Hi MWG, The call you received was probably from Patterson Chrysler. They were going to contact you regarding the R03 Recall. Please call the service department at the dealer. Their phone number is 905-871-4461. Thank you, Kathleen Top Care Specialist FCA Canada

Hi Camper, Did you get a chance to take your vehicle to the dealership for the instantaneous fuel economy display? If so, what was the outcome? Thanks, Kathleen Top Care Specialist FCA Canada

Hi probak118, I looked through the Owner's Manual, and found the following. Let me know if this works. Thanks, Kathleen Top Care Specialist FCA Canada Reset It may be necessary at some point in time to reactivate the Auto-up/Auto-down feature. To do so, perform the following steps: 1. Pull the window switch up to close the window completely and continue to hold the switch up for an additional two seconds after the window is closed. 2. Push the window switch down firmly to the second detent to open the window completely and continue to hold the switch down for an additional two seconds after the window is fully open.

Hi MWG, We would like to review this for you. Please check your PM. Thank you, Kathleen Top Care Specialist FCA Canada

Hi Journey_SeXT, I checked the part #05281301AA, Idler Pulley and it is covered under the Canadian Warranty of 3 Years or 60,000 Kilometers, whichever comes first. If your service contract (extended warranty) is an FCA Canada contract, the idler pulley should be covered. Best suggestion is to contact your FCA Canada Dealer service department. Hope this helps! Thank you, Kathleen Top Care Specialist FCA Canada

Hi xcaliber81, In order to clear the outstanding recall, your vehicle will need to go to an FCA dealership. They will check the navigation for functionality first and then update the radio and navigation software level. If the navigation is not functional, the radio may require replacement. Please contact a dealer to make an appointment to have this completed. Thanks, Kathleen Top Care Specialist FCA Canada

Hi xcaliber81, When you get a chance to have it looked at, please let us know. Thank you, Kathleen Top Care Specialist FCA Canada

Hi, Billy, When you get some spare time, stop at your dealer. Let me know the outcome! Thanks, Kathleen Top Care Specialist FCA Canada

Hi xcaliber81, Did you get a chance to go to the dealer? If so, what was the outcome? Thank you, Kathleen Top Care Specialist FCA Canada

Hi Avistow, please keep us posted on what the dealer finds with the rear flip down screen for your DVD. Thanks, Kathleen Top Care Specialist FCA Canada

Hi Stacey: I suggest contacting your local dealership to get a diagnosis. Also here is a link to your warranty manual: http://www.fcacanada.ca/owners/en/service_manuals.php?brand=dodge Let me know if you need further assistance. Kathleen Top Care Specialists FCA Canada

Devin Riches, At this stage, I would suggest having your dealer verify the issue while you're there with your phone. In certain cases, the phone may be the issue.

Devin Riches, It's odd that the Bluetooth function was blocked somehow. Good practice to confirm the repairs with an advisor when you pick the vehicle up. Sounds like things are going good so far though. Thanks for the updates.

BrianS, It could be something as simple as poor quality fuel. As stated above, try to determine when it happens in order to demonstrate it for your dealer. Please post up the fix if possible.