Billy

larryl, That's for sure. But it requires my spare time wich I don't have right now. I just thought there was a common easy fix.

Hi All, I am new on this forum. Just got a brand new R/T last week. It has a 8.4 Uconnect with a single disk DVD player and rear entertainment. The very first DVD I played worked fine (except for the frustrating fact that the player doesn't seem to support any video formats other than native DVD). But it only worked for one day. I left the disk in the drive. Next day the player gave me a Disk error. I tried ejecting the disk but it won't eject. At times, when I press the eject button, it makes some mechanical sounds trying to move the disk but it always fails. The disk is stuck in there. Is there any way to force it eject (either mechanically or electronically)? Has it happened to anyone else's DVD? Also, just out my curiosity, is that true that it can only play videos in DVD format, not .avi files encoded with any video codecs? Thanks.