DodgeCACares

Fireman, You really should be getting the Mopar HOAT as it is designed for our engines and Mopar parts are priced competitively. That being said, if you are going to purchase from an auto store, just make you get the equivalent to MS-9769G. Hope that helps.

Spiderwick, Happy to see you love your DJ! AWD is worth having given the AB winters, I don't have it in mine seeing as we don't get that much snow here in Windsor but Love have the 4-Auto in my Ram when we do get a heavy snowfall!

walker, I recommend getting your DJ to your dealer with both keys. They will start with your Fobs and work their way from there. It happens from time to time and very easy to remedy with most likely a reprogramming of the ignition module. Let us know how you make out.

2011sxt, I did some research and found the Mopar Cold Air Intake for 2011 - 13 DJs (part# 77060080) which is available in Canada. Contact your local dealer for pricing and ordering information. Also, I agree with redtomatoman, let your dealer install it that way you know you're covered if something goes wrong with the part; which by the way, carries a one year unlimited kms warranty.

lytefall, I agree, that would be annoying with such a nice head unit. I don't have the 8.4 myself but I hear nothing but good in general. To answer your question, to the best of my knowledge, there are currently no Gracenotes updates nor am I aware of any coming in the future. . . You may want to stay in contact with your dealer as they will be notified if by chance one does become available.

Good Morning all! To add what Astral shared, I am posting the instruction per page 40 of the 2012 Owner's Manual. "Reset It may be necessary at some point in time to reactivate the Auto-up/Auto-down feature. To do so, perform the following steps: 1. Pull the window switch up to close the window completely and continue to hold the switch up for an additional two seconds after the window is closed. 2. Push the window switch down firmly to the second detent to open the window completely and continue to hold the switch down for an additional two seconds after the window is fully open." Thanks for bringing this to our attention Astral; super helpful info!

larryl, That is correct; we only offer the R/T in AWD for the 2012 and 2013. In Canada and we are continually changing and updating our product line-up, however, as disclosed on our sites and in our literature, Chrysler Canada reserves the right to change or delete options without prior notice or obligation. These occurrences are kept to a minimum; however, many factors come in to play when it comes to specific feature being available in Canada vs. the US. In order to determine which features will be optional or standard, extensive market research is conducted and vehicle equipment is determined by popular demand and by market competitiveness. I hope that provides some clarity for you.

Waddie, I’m sorry to hear that you are frustrated with your Radio and your IPad. As you might already know, all Apple devices (IPod/IPhone/IPad) do not allow users to upload or download anything “to or from it” as ITUNES must be used to import files (music/photos/movies/books/etc.). The IPad is not compatible with UConnect. When connected to the vehicle’s USB port, so when plugged in, your IPad will display this message “The device is not supported by the IPad” and your radio may display “‘Reading” or “Error” If your vehicle is equipped with the UConnect system, you can pair your IPad with the radio and stream audio via Bluetooth. Another solution is to use an inexpensive USB Jump drive to store/transfer media from your computer to the radio via the USB port. Hope that clears things up for you and if you are unsure of if or what UConnect system you have, send me a PM and I can look in to that for you.

Manitoban, Sorry to hear you’re experiencing this issue. Like Mcgusto82 pointed out, this is not common. I’m certainly glad that you are getting your DJ in to your dealer. That being said, let me know what transpires and if you require any assistance.

Kyle, Congrats on the purchase of your 2009! Unfortunately there is nothing available for the 2009's with nav. from Mopar, Sorry. Although, if you follow the link below, there are a few 6.5" touch screen options with Satellite, DVD and 30 GB HD there for you along with any other accessory you might be interested in. http://mopar.acc-acc.ca:580/web/accessories.php?webaccess=4A13F8D&vehname=2009%20Journey%20SXT%20AWD&vehid=155|1379 You can place your order at your local Dodge dealer.

Chris1276, The label is located on the driver-side door shut-face and provides the following information: • Month and year of vehicle manufacture. • Gross Vehicle Weight Rating (GVWR). The gross front and rear axle weight ratings (GAWR's) are based on a minimum rim size and maximum cold tire inflation pressure. • Vehicle Identification Number (VIN). • Type of vehicle. • Type of rear wheels. • Bar code. • Month, Day and Hour (MDH) of final assembly. • Paint and Trim codes. • Country of origin. See the example below for where to look. Have a great day!

caperinmuskoka, Moparman is correct. A Rapid Response Transmittal (RRT) is an action-type inter-company correspondence on an involved vehicle model that is either shipped or unshipped to the consumers, and is discovered to have a possible concern. The notifications contain repair procedures, photos or diagrams and other related information. They are not sent out to customers like a recall, and again, as Moparman said, are not common. Every time in to your dealer, they should be checking for anything updates of this nature and completing them.

redtomatoman, Thanks for the comment! I'm here to help the best I can with the resources we have. If you ever need anything, let me know.

Herb, You're doing the right thing. Often, if the dealer can't reproduce the issue, we will kindly ask the customer to bring it to the dealer's attention when the issue occurs, especially in very intermittent cases. Let me know via PM if you require my assistance.

MWG, 1L per 1600kms is the industry standard, that being said, i would like to investigate this for you. Send me a PM with your VIN, name and best contact number you can be reached on. Hope to hear from you.

Chris1276, I agree with the general consensus re: your gas mileage. There is a break-in period where you will see your fuel consumption be a bit higher than anticipated at time of purchase. If you get to your first oil change and your mileage doesn’t change, ask your dealer about starting a fuel consumption test. This should help figure out if there is an issue and investigate further if there is one.

generaltso, Sorry you are having issues with your UConnect system. When you say Chrysler, do you mean you contacted our Customer Service line? If you'd like me to look in to this for you, send me a PM with your VIN and name with the best contact number I can reach you at when I research this a bit further. Can you also include the versions of IPods you are using as well, this will be very helpful.

Chris1276, Congrats on your new DJ! My suggestion is to check out our Mopar accessories at the link below. There are a ton accessories for you to pick from and all carry a one (1) year unlimited KM warranty. The easiest way to get them is to place your order with your dealer. http://mopar.acc-acc.ca:580/web/accessories.php?webaccess=4A13F8D&vehname=2012%20Journey%20R/T&vehid=287|1593 Hope this helps!

Paul, My only suggestion is to get your vehicle booked in with your dealer. They should be able to take care of you there. I would also recommend talking to the service manager and ask them to explain the technical details as to why this is happening. If you need any help with your dealer, send me a PM with your VIN, Name and dealer and I will look in this for you.

Mohammadsen From listening to that video, it sounds like a normal start up. If you have concerns with your Journey, my only recomendation is to bring it in to your local dealer and have them take a look/listen. You could also ask the dealer to compare to other Journeys like yours and see if they all start the same. Hope that helps.

Rubberdude88 You aren't missing anything. The doors lock automatically when the vehicle's speed goes over 24 km/h. I have looked into getting it changed over to lock when the vehicle is put in to gear although this system is designed as such and can only be turned on or off by the dealer. Sorry I can't be of more assistance.

Hi all! Wanted to chime in on the backup cameras. The whole idea with the camera is to assit when backing up, look for things in the way, but mirrors are still helpful seeing as the camera only picks up what is directly beind you and some of what is around. Love it when hooking up to the trailer with the Ram and great feature in the Journey when trying to get out of a parking lot.

Kamhillbily! We apologize for and are very sensitive to the consequences of part delays, and as a result, we do attempt to minimize delivery time to our dealers. The factors influencing our inventory are many and include supplier availability, storage capacity, and part production/demand. These factors are continually reviewed to ensure optimal combinations; however, there will inevitably be some delays, which we may not be able to modify. If you would like me to look into this for you, send me a PM with your VIN and name of your dealer; from there i will see what i can do.

doubleO7! It is comments such as yours that allow us to evaluate our achievements in quality production and customer satisfaction, while also highlighting areas where we can continue to improve. If you’d like to get a second opinion on the drone and look into your gremlins, don’t hesitate to send me a PM, and I’ll gladly look into it for you.

Hello Canadian Forum members!!! Just wanted to take a moment to introduce myself; my name is DennyB of the Top Care Group of Dodge Canada. I'm here to assist you with any questions or concerns your may have with your Journeys so feel free to PM me anytime and I'll get back to you as soon as I can! I look forward to hearing from you!