Journeyman425

I suspect a timing chain guide issue, or cam phaser on the head that was replaced. The guides are sensitive to re-installation and must be done just so. It is not a normal noise; return it and have it corrected.

You should repair this issue rather than try to reset it. However, if a reset is your only viable option right now, make sure you disconnect the negative at the battery and not at the jump start post under the hood. There is still power present on the TCM bus with the jump start post off. Only with the negative off of the battery will a hard tranny code clear. And if it is an active fault rather than a stored one, it will not reset no matter how many times you disconnect it.

The airbag system takes into account the rate of deceleration, as well as impact force and location, to determine if the bag(s) should deploy. In many rear-end collisions, the airbag would not go off even if the rear-ended vehicle hit the car in front of it. Our Journeys feature front seat headrests which deploy up and out to help absorb whiplash in these types of rear-end events. Her minivan did not slow sufficiently fast enough in conjunction with the force of the frontal impact to deploy the bags. She may have been injured by the bag in this case had it gone off. This is assuming the air bag light was not illuminated in her vehicle - if it is off, then the system was operational and functioning as designed. And yes, the child seat must now be replaced regardless of its cosmetic appearance.

It's done a little differently here in the US. In 2013 the Crew model was positioned just above the SXT Plus. The US Crew added leather seats, shifter and wheel as standard, along with heated seats and steering wheel, 8.4 screen standard (nav optional) and on the exterior, chrome roof rails, door handles, grille and the Crew badge. This was the only model in 2013 that you could get chrome-clad 19" wheels also. The vehicle sales code is JCDM49. HockeyPuck - thank you for clarifying. I ran the vehicle report using the VIN he listed, and it shows as an SXT model. Nowhere in the options and equipment list does it denote that it is a Crew model except for the Crew badge that's listed amongst the equipment. I would have gone ahead and told him that he did indeed have a SXT had you not clarified how they are equipped for the Canadian market. Good info! Here's a shot that shows the Crew badge. This was day one, at my dealership, just before I drove it home.

Please keep us posted. I'm really quite honestly surprised at how FCA has handled your situation. It's not representative of how warranty claims are usually handled, at least in my own experience. I'm curious of the overall relationship status of your dealer vis-à-vis FCA. Warranty perforation is indeed defined differently than what has happened to your paint. Your diagnosis based on your experience seems sound. I hope it goes in your favor before you have to revert to any additional steps beyond where you are now.

Welcome, Dave!

Here's mine after it got blasted 26,000 miles ago. Repaired good as new and has never given me a hint of trouble since.

Ask your selling dealer to schedule the car to be seen by their District Service Manager. The car still falls well within the basic 3/36 warranty as you are aware. Digital imaging is required for authorization prior to performing warranty paint repair issues which is what the dealer did for you, but I really don't understand why your claim was denied based on the location of the damage and the warranty status of your car. The DSM has the authority to override a denied claim if he/she deems the repair as warrantable, and if the denied claim is overturned by the DSM then your dealer can go ahead and repair the car and their claim will be paid.

Sounds like the wron sales code(s) added but that seems too simple to me. Adding and removing sales codes and reconfiguring a vehicle is done in a matter of minutes, not hours let alone days or weeks. I hope it's resolved. Enjoy the car once you get it back. They are wonderful vehicles that are truly underrated. To hell with Consumer Reports!!

There was a thread here a couple of years ago where the customer returned the vehicle to the dealership to have a feature enabled and they weren't able to do it because of a VIN issue that prevented a vehicle reconfiguration. It was resolved in a couple of days, though. STAR was involved and the lead technician at the dealership posted his findings here so we could understand both his and the customer's sides. I also work for a dealer. Wish I could view your STAR case to offer my thoughts FWIW. If you would like to post the last eight digits of your VIN I can see which sales code they added. Not sure if that will help but willing to give it a look for you.

Located on the negative battery cable is a device called the Intelligent Battery Sensor (IBS) which provides information to the PCM for controlling battery voltage. Mine was damaged in our accident which also was a driver's side front impact, but much worse than yours - enough to cut the battery literally in half. Anyway, once the car was all repaired and a new battery installed, it still wouldn't start because the IBS had been damaged. More than likely, one of the cables has been damaged or knocked loose in your case, but make sure the insurance adjuster and bodyshop are aware of the IBS in case it has been compromised.

I work for a dealer. With the last eight of your VIN, I can provide you with factual recall information for your own peace of mind, if you wish.

There are no airbag recalls currently out for the Journeys. ABS, Radio Software and the Engine Beauty Cover on the 2.4 are the only ones for certain VINs (not all). Post the last eight digits of your VIN or PM me with it and I'll see if anything is outstanding for yours.

2013 with 55K miles. Only issue was with corrupted nav map which required the replacement of an otherwise perfectly functioning radio. We love the car and it remains flawless even after surviving a major accident 25K miles ago.

We had a Town and Country minivan in our shop last week with the same complaint as yours. Light was off when I got it. We replaced the crankshaft position sensor after researching the problem and so far it has been fine.

I rechecked the I rechecked your VIN today and code LMK is still not present for me to add...sorry.

Hello and welcome! Try not to worry about the transmission - service it when you are supposed to and it will likely last as long as you own it.

Oh yeah, that is sweet! Congrats and enjoy. Welcome to the forum; good people here!

Sorry, I'm not a fan either. But I don't even have a front license plate on my DJ even though they are required in NY. Left it off my 300M, too - I just like the clean look of the front end without the plate.

Celcius, my friend,,,

I love a clean car! I'm convinced they run better when they're all cleaned up like new You should see what comes into my dealership. Beautiful, expensive vehicles that are just trashed. Dents and scratches all over them, paint that hasn't been washed in weeks or more, interiors full of dirt, sand, old food, clothing, garbage. It's so sad. I could never live that way. It's a no-brainer that your car will last longer when well-cared for. But there's something about driving a freshly cleaned, detailed car - it's like it's new all over again. I still feel that way about my beloved 300M after all these years and miles.

Here's our current stable: Of course, DJ. 2013 Crew, currently with 55,000 miles. 2000 300M, my daily driver with 305,800 miles: 1999 300M - My son's car, with 140,000 miles: 1988 Mazda RX-7 GXL 5-Speed, 49,000 miles. We're the original owners: 1989 Concord LS-7 with 200 Merc:

Upper strut bearings are a common source of front end creaks and squeaks over certain bumps. The rear end noise I'm not sure - really haven't had much issue there at all. Shouldn't be too hard to pinpoint by a competent tech.

The DRL sales code has been removed. I will check again when you post your VIN. Last time it was taken down, the factory put it back up a few months later. No explanation given by Chrysler.