DodgeCACares

rolly,
I'd be sure to be turning off the ignition immediately, what with the price of gas these days lol.

rolly,
I'd be sure to be turning off the ignition immediately, what with the price of gas these days lol.

Noemi Czar Gomez Conge,
The transmissions in the Journeys are solid, I haven't heard of any common problems.
Have you had a chance to get it to the dealer for testing?

Hawaii,
The cold is the #1 killer of fuel mileage. That cold air your engine breathes in is much colder than the summer of course, which means the intake and combustion is different down to a molecular level. It's pretty interesting and enlightening if you ever felt like doing some research into it.
I like your handle, folks in Hawaii certainly don't have this problem lol. :shades:

I find between winter gas and winter tires, my milage goes up/down/whatever, it gets worse by a few liters/100km for my normal around town driving. Once I get on the highway and things stay warm for a while it gets closer to "normal".
As an aside, I noticed that in Canada we measure fuel over distance (Litres per kilometer) where as in the states it is distance over fuel (miles per gallon). It makes it very difficult to talk about milage in forums like this.
If my "milage" goes down I am happy (less liters to go 100km). I'm happy when I get under 10L/100km.
If I told an american I was getting a "milage" of 9.8 they would think I was driving a tank!

ismir2k,
The extreme cold temperature in Quebec seem to be the cause here. Most cold weather noises are related to the thick oil in the cylinders which contributes to less effective lubrication until the engine warms and the oil thins out. I would suggest plugging your vehicle in so the block heater can be keep things warmer over night, even throughout the day if possible.
If this noise was present in all temperatures, I would suggest having your dealer look at it.

radame,
If a defect has been identified, the basic warranty (3/60 in Canada - 3/36 in USA) will certainly be applied to either the repair or replacement of these components.
You mentioned KMS so I'd assume you're in Canada, which means your coverage is up to 60,000 kms not 40,000kms. I would bring this to the attention of management at the dealer before you pay.
Keep us posted if any additional assistance is required.

radame,
If a defect has been identified, the basic warranty (3/60 in Canada - 3/36 in USA) will certainly be applied to either the repair or replacement of these components.
You mentioned KMS so I'd assume you're in Canada, which means your coverage is up to 60,000 kms not 40,000kms. I would bring this to the attention of management at the dealer before you pay.
Keep us posted if any additional assistance is required.

Jkeaton,
We're all here because we're owners of DJs. This is a community to share feedback and stories and offer support, I guess some people don't see it that way and decide to persuade others from a GREAT automobile. Regrettably mass produced vehicles can have manufacturing defects, but is this so different from any other product? I will admit a DJ is more expensive than most consumer products but it's important to recognize the advantages of buying a NEW vehicle. The owner is in control of the maintenance and the factory warranty will take care of the possible surprises that exist from time to time. Not everyone can afford a new vehicle, in which case you are right buyer beware. There are too many variables to simply write off an entire model or brand because of these types of experiences. GO JOURNEY!

Yup, here in Toronto there are all kinds of Journeys out on the roads. I was kind of shocked while driving through the U.S. last summer and didn't see any of our beloved Journeys until one passed me on the interstate but had the Ontario plates....WHAT IS WRONG WITH YOU GUYS!!!!

Well said jkeaton!!

Good news this morning, Franklin Chrysler Dodge Located in Franklin TN found the problems with my sunroof. Took them about 20 minutes to locate the problems. They are ordering the new parts. When the parts arrive, they will call me and I will take my Journey back to them for repairs. I was also told that the warranty would cover a rent a car. What a nice surprise! I was treated with high respect and great customer service. I was not told by this service manager that the sunroof was supposed to leak, thank goodness. Now my only hope is that the sunroof can be repaired with no leaks and no splashing me in the face.
More good news, a new customer rep did call us, she left a message stating her name and a number for us to return her call. We returned her call, left her a message and so far she has not returned our call back. Maybe this rep will be of some help to us “the customer” and not listen to the service manager when he feeds her false information. I will keep you posted on all future details. .
Again, I want to thank each and every one of you that stood behind me and my Dodge Journey. ***THANK YOU***

Good for you for not taking no for an answer!!! There are some good dealers out there and it only takes one bad one to make all the others look bad. It also reflects badly on Chrysler, which is unfortunate. Chrysler is working very hard to prove they're building a great product!

Welcome to the forum. You just bought a great vehicle! Great highway cruiser.

Windancer,
Your quite welcome, thanks again.
Cheers !

Debra
I too received a message from DodgeCaCares, as I mentioned he takes very good care of us Canadians and will pass this problem on to his American counterpart, while not promising anything, I hope he can help you out, Thanks DodgeCaCares from me and every body else here, your concern makes us all feel better.
Terry

Hello Debra,
Chrysler certainly does not build products to intentionally leak.
I apologize that your dealer has been less than informative in this situation. Please check your private messages.

alainbock,
You are absolutely right, it can be difficult for your dealer to identify any issues when certain features are working perfectly.
How intermittent is the cruise issue, you can try and book an appointment with service if you can predict when it may happen.

wingit11,
Excellent question ! ! !
Whenever discussing warranty, it is important to understand the parameter and component in question and why it may have failed.
A vehicle warranty is in place to protect the consumer against manufacturing defects. In other words, if a certain part or component failed within the warranty period due to said defect than it would be covered. If a certain component fails for reasons such as abuse or lack of maintenance, then no coverage would apply.
With regards to aftermarket components, surely no manufacturer's warranty would be applied to any component that failed due to this aftermarket component.
Essentially, there would be no warranty applied to any component that fails to due the after market filter that would have normally been covered.
Overall, the installation of an aftermarket part does not void the warranty on it's own, however a restriction may be applied if warranty components fail due to that aftermarket part.
Be cautious when installing aftermarket parts.

jwhiddy,
If you can send me a private message with your VIN, the dealer you are working with and the order #, I'd be happy to investigate this order.
I'd like to report back with the order status and potentially assist in expediting the order as well.
Thank you

2011sxt,
I did some research and found the Mopar Cold Air Intake for 2011 - 13 DJs (part# 77060080) which is available in Canada.
Contact your local dealer for pricing and ordering information.
Also, I agree with redtomatoman, let your dealer install it that way you know you're covered if something goes wrong with the part; which by the way, carries a one year unlimited kms warranty.

Good afternoon everyone,

Its been a short run for me here however moving on to other opportunities to help out customers.
I've enjoyed my time here on the forum. I only hope that I was as much help to you all as you were to me.

I would like to take this opportunity to introduce my replacement, Wes!
He comes from our Senior Resolution Team and carries with him just as much knowledge as I do about the DJ and will be more than happy in carrying on in this great forum.

Please give him a hard time! (just kidding)

Thanks Again, You all will be missed!

Hawaii,
Found a kit available through our dealer network that looks pretty cool.
Mopar Fog Lights:
These lights undercut inclement weather and minimize glare. They are designed specifically for your vehicle and provide an integrated look.
Additional Details: Fog Lights, Complete kit, same as production, for vehicles without Auto Headlights
Part # 82212736
Looks like we have a few dealers that carry this in stock in the GTA area, if not, are national depot has a bunch. I would go see your local dealer (Parts Department) and confirm via your VIN# that this kit is compatible for your DJ, as well as pricing, installation.
Hope this helps!

Hello everyone,

Wanted to take some time to sit down and introduce myself to the forum.
As most of you are aware, my predecessor, DennyB, has moved on to his new position within Chrysler and I'm here to take his place.
Don't be shy. Send me your comments, questions, likes, and anything else you have on your mind. Let's help each other out and have some fun!

Does anyone have interesting plans/trips with your Journey for the long weekend?

Good afternoon everyone,

I just wanted to post and bid you all a gracious farewell.
I will be taking on new challenges here within Chrysler Canada and wanted to let you all know that I've enjoyed my time here on the forum. I only hope that I was as much help to you all as you were to me.

I would like to take this opportunity to introduce my replacement, Mr. BrettS!
He comes from our Senior Resolution Team and carries with him just as much knowledge as I do about the Journey and will be more than happy in carrying on in this great forum.

Please give him a warm welcome (and be nice)!!!

Thanks Again, You all will be missed!