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Kowboydmac

Cruise control inop. & Traction Control light on dash

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Hello,

 

First post here, and I've found some information but not all the information I'm after.  I have a traction control light on the dash, around the area where a CEL would be, left side on the gauge cluster.  Traction control button activates a light indicator on the right side of the gauge cluster.  I'm not sure if that's the source of the cruise control not working, but I feel there is a correlation.   Cruise control doesn't work at all.  Dealer did a software update, open recall, which we hoped would affect the issue, but did not.  Journey appears to be out of warranty for a cruise control issue at 39,000 +/- miles.  

 

Hopefully someone on here has had a similar issue and can share a resolve! 

 

Thank you

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have heard when you have a engine light on or codes stored the cruise will not function

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What kind of a Journey is this?  FWD or AWD?  Get a code read of the error.  That will tell you what is wrong.  Then you need to get it fixed and all the shit that is screwing up will work again.  Sometimes some sensors work with/effect other sensors and functions.  Did the dealer not do a code reading to determine why the Traction Control Light was on?  That should have been done.  Also, it is not a good idea to be driving the vehicle a lot if the traction control light is on.  It is on for a reason.  Something is wrong.  The vehicle is trying to tell you to get a code scan and fix it.  You can do more damage to the vehicle if you continue to drive it.

 

mechanical-idiot

Edited by mechanical-idiot

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On 4/14/2019 at 2:00 PM, Kowboydmac said:

Hello,

 

First post here, and I've found some information but not all the information I'm after.  I have a traction control light on the dash, around the area where a CEL would be, left side on the gauge cluster.  Traction control button activates a light indicator on the right side of the gauge cluster.  I'm not sure if that's the source of the cruise control not working, but I feel there is a correlation.   Cruise control doesn't work at all.  Dealer did a software update, open recall, which we hoped would affect the issue, but did not.  Journey appears to be out of warranty for a cruise control issue at 39,000 +/- miles.  

 

Hopefully someone on here has had a similar issue and can share a resolve! 

 

Thank you

 

Are you planning on making the dealer aware the software update didn't work? Send us a direct message if we can be of any assistance with the servicing process.

 

Jasmine

Dodge Social Care Specialist 

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