b1pig Posted January 20, 2012 Report Share Posted January 20, 2012 just read this.... " Before changing out a fuel pump module or fuel tank on any 2011 or 2012 JC (Journey) vehicle, please refer to the following: There has been an issue identified on Front Wheel Drive JC vehicles which prohibits the fuel gauge from reading “Full” after refueling. The gauges will read anywhere between ¾ and just under “F”. If you encounter this customer concern, be advised that a fix is in process and is estimated to be released by 7/1/2012, but no part replacements will resolve this issue. There are, however; other causes that can also prohibit a fuel gauge from reading full, and technicians are advised to ensure the vehicle is actually taking enough fuel on refueling (20.5 gallons) before releasing the vehicle. This issue has also been shown to affect 2010 and prior 2.7L JC vehicles." Quote Link to comment Share on other sites More sharing options...
drozz Posted January 20, 2012 Report Share Posted January 20, 2012 MMm good to konw thanks for the info On my next oil change i am going to complain about the issue, see what they say/do about it. I'll post back anything that happens. Quote Link to comment Share on other sites More sharing options...
drb227 Posted January 22, 2012 Report Share Posted January 22, 2012 Glad to see that there really is an issue! It's really annoying that I can't get the tank full most times. Can you post the source of this info? I'd like to be able to bring this to my dealer at my next service. Quote Link to comment Share on other sites More sharing options...
Darryl78 Posted January 23, 2012 Report Share Posted January 23, 2012 Hey, My 2012 Journey crew is the exact same, can never seem to get it over full, and I'm due for an oil change later this week when I'm off shift. I'm in Alberta Canada and will let you guys know what my dodge service center says to this issue! Cheers Quote Link to comment Share on other sites More sharing options...
b1pig Posted January 25, 2012 Author Report Share Posted January 25, 2012 the source... lets just say its a "chrysler maintenance tech".... i dont have the problem at all. mine is fine. i just know that there are a few on here that have had the problem. Quote Link to comment Share on other sites More sharing options...
tyre Posted January 27, 2012 Report Share Posted January 27, 2012 LOL I thought I was just going mental. Sometimes I can get right to full but most times it doesn't, suck it happens but glad to know I'm not the only one. Quote Link to comment Share on other sites More sharing options...
PhillipPop Posted July 3, 2012 Report Share Posted July 3, 2012 Wow, Glad to see this. Mine is in the shop now for engine and traction control lights. I was going crazy. 0 miles to empty, gas light on, needle all the way down. Can only get 18 gallons in, even continually adding fuel (8-10 times) after it stops pumping. Only to get 18 gallons if I'm lucky and 7/8th of a tank. PISSES ME OFF! I can't depend on the fuel gauge on long trips. Quote Link to comment Share on other sites More sharing options...
onecrazyfoo4u Posted July 13, 2012 Report Share Posted July 13, 2012 Okay so it's July 13th...where's the fix? What is it? Quote Link to comment Share on other sites More sharing options...
EBK Posted July 22, 2012 Report Share Posted July 22, 2012 I have this problem. If I fill the tank all the way up without topping off, the gauge reads a bit under the full mark. If I top off the tank a significant amount, sometimes it will read full, other times not. A little frustrating! Quote Link to comment Share on other sites More sharing options...
walker Posted July 22, 2012 Report Share Posted July 22, 2012 Interesting since I also have this problem. Has never read completely full, just below the full mark but never full. Will ask my dealer about this issue, but I'm not confident of a positive response. Quote Link to comment Share on other sites More sharing options...
2late4u Posted July 22, 2012 Report Share Posted July 22, 2012 just got back from a trip out to vegas from al about 2k each way. at home in al i can put in as much as i can and the trip est. says that i can go about 480 miles or so when i was out in new mexico and las vegas and would show as high as 560 miles before empty. wonder if it has something to do with the elavation or the pressure inside the tank. well not enough of a problem to lose sleep over but it is wierd as this seems to be the only car that ive ever had problem with. my daughter had a 2008 wrangler x that she had problem filling with gas and just before she got rid of it jeep did a recall and replaced the tank or filler tube not sure which they did but it fixed the problem. Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted July 25, 2012 Official Dodge Support Report Share Posted July 25, 2012 All, The service bulletin for a fix on this issue is going to be released on 8/10/12. I will post it on this thread when it comes out. Quote Link to comment Share on other sites More sharing options...
drb227 Posted July 25, 2012 Report Share Posted July 25, 2012 This is fantastic news! I really hope this is a real fix as this is one of the few things that really bugs me about my Journey. Quote Link to comment Share on other sites More sharing options...
onecrazyfoo4u Posted July 25, 2012 Report Share Posted July 25, 2012 I'm still not too hopefully as the original service bulletin was supposed to be out July 1st.... Quote Link to comment Share on other sites More sharing options...
redtomatoman Posted July 26, 2012 Report Share Posted July 26, 2012 All, The service bulletin for a fix on this issue is going to be released on 8/10/12. I will post it on this thread when it comes out. On my JC, my gauge seems to be fine, but I just cannot rely on the tank being full when the pump cuts out. I often have to top off more than 1 US gallon bit by bit because the tank/pump combo acts as if the tank is full. After adding the last gallon+ by topping off, the gauge seems fine. Is this bulletin going to remedy my need to top off or is this just some computer reset for those with clear gas gauge inaccuracies? Peace. Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted July 26, 2012 Official Dodge Support Report Share Posted July 26, 2012 Red, I cannot answer that question as I have not seen the bulletin yet, only the date of release has been made available to me. Warren Wortham 1 Quote Link to comment Share on other sites More sharing options...
drb227 Posted July 26, 2012 Report Share Posted July 26, 2012 In my case, it is definitely not a gas gauge issue. At most pumps, when the pump first clicks off, the gauge shows approx. 7/8ths full. Many times, I have been able to add between 5 and 10 litres after this before the tank is really full!! So, for me, it is an issue actually getting the tank full. Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted July 26, 2012 Official Dodge Support Report Share Posted July 26, 2012 In my case, it is definitely not a gas gauge issue. At most pumps, when the pump first clicks off, the gauge shows approx. 7/8ths full. Many times, I have been able to add between 5 and 10 litres after this before the tank is really full!! So, for me, it is an issue actually getting the tank full. The title of the TSB says "gauge will not show full after filling up the vehicle", so I am not sure if it is a guage fix or a fill fix but I will post up the day it comes out. Quote Link to comment Share on other sites More sharing options...
onecrazyfoo4u Posted July 26, 2012 Report Share Posted July 26, 2012 I'm sure it'll just be a programming gauge fix. It would cost a lot more to outfit a new gas filler neck on every vehicle to allow more fuel to get in. So we'll all see full on the gauge with only 18-19 gallons in the tank I'm sure. Just my guess.... Quote Link to comment Share on other sites More sharing options...
drb227 Posted July 26, 2012 Report Share Posted July 26, 2012 Yeah, I'm thinking you may be correct, which sucks if that is the case. 2014R/T 1 Quote Link to comment Share on other sites More sharing options...
jpw Posted August 2, 2012 Report Share Posted August 2, 2012 I have a 2012 dodge journey and it has never registered full. I goes to about 3/4 full but never full even if i try to top it off at the pump. I hope a fix for this comes out soon. It's frustrating!!!! Quote Link to comment Share on other sites More sharing options...
pcrmike Posted August 14, 2012 Report Share Posted August 14, 2012 Mine is the opposite. It registers full, and I get over 500 miles, then shows empty. I fill it up and it won't take even close to 20 gallons. More like 17. I wonder if this is related or if it is a filler neck issue. Quote Link to comment Share on other sites More sharing options...
drb227 Posted August 15, 2012 Report Share Posted August 15, 2012 To me, it's not an issue with the fuel gauge. I can definitely fill it completely full if I'm lucky enough to be at a pump where it allows the gas to come out really slowly. In normal filling, if I stop when the pump clicks off the first time, I'm at 7/8ths on the gauge at most. On numerous occasions, I have been able to put at least another 10 litres in the tank after the first time the pump clicks off. At that point, my gas gauge goes to just past the F mark. If all Chrysler is going to do is modify the fuel gauge so that it shows full when it's really only at 7/8ths, I'll take a pass on that fix. Based on my experience, the fix required is with the filler neck or somewhere along the line to the gas tank. Quote Link to comment Share on other sites More sharing options...
redtomatoman Posted August 16, 2012 Report Share Posted August 16, 2012 To me, it's not an issue with the fuel gauge. I can definitely fill it completely full if I'm lucky enough to be at a pump where it allows the gas to come out really slowly. In normal filling, if I stop when the pump clicks off the first time, I'm at 7/8ths on the gauge at most. On numerous occasions, I have been able to put at least another 10 litres in the tank after the first time the pump clicks off. At that point, my gas gauge goes to just past the F mark. If all Chrysler is going to do is modify the fuel gauge so that it shows full when it's really only at 7/8ths, I'll take a pass on that fix. Based on my experience, the fix required is with the filler neck or somewhere along the line to the gas tank. Ditto for me. I find this more of an inconvenience than a real problem. I just continue filling until I see some gas refluxing out of the spout and I can get it full. If Chrysler offered a tank fix, I'd take it, but messing with the gauge would add another variable into the equation. Peace. Quote Link to comment Share on other sites More sharing options...
echelon Posted September 4, 2012 Report Share Posted September 4, 2012 (edited) Curious if this issue has an official fix yet, or if a service buliten has been issued? I just purchased a 2012 Journey SXT in August, and it is having similar issues. The fuel guage is acting very strange, and I'm worried its unreliable. It won't read full, and a couple days ago, I ran it until the low fuel light came on then put 8gal in it, and it read nearly full... which is not even remotely possible with the 20gal tank Edited September 4, 2012 by echelon Quote Link to comment Share on other sites More sharing options...
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