DodgeCares

Hi djk, Sorry to hear you are experiencing this concern, we certainly understand why this would be concerning. If you end up addressing this with your local Dodge dealer again, please let us know via PM. We'd be more than happy to provide you with an additional layer of assistance for that process. Rob DodgeCares

Hi HOB88, We're happy to hear that your concern has been resolved by the dealer. Should this or any other concerns return in the future, please do not hesitate to reach out! Rob DodgeCares

Hi BigBri, Glad to hear that you got this fixed. Feel free to reach back if you need assistance with anything in the future. Rob DodgeCares

Hi Joshua, I do apologize for the trouble you are experiencing with your AWD. If you are not able to remedy this concern with the advice provided here, I kindly recommend connecting with your local Dodge dealer. If you are in need of any assistance with that process, our team is available via private message. Rob DodgeCares

Hi Scotiangold, We certainly understand why this may be concerning. We understand you are reaching out to fellow forum members, however if you are not able to remedy this concern with the advice provided here, I kindly recommend connecting with your local Dodge dealer. If you end up addressing this with your local Dodge dealer, please let us know via PM. We'd be more than happy to provide you with an additional layer of assistance for that process. Rob DodgeCares

Hi Soccer Mom, I'm very sorry to hear that this happened to you. Please follow up with me via PM at your earliest convenience so we can have this looked into further for you. Rob DodgeCares

Hi Donny, I do apologize for the trouble you are experiencing with your Journey. If you are not able to remedy this concern with the advice provided here, I kindly recommend connecting with your local Dodge dealer. If you are in need of any assistance with that process, our team is available via private message. Rob DodgeCares

Hi jml2321, If you are not able to remedy this concern with the advice provided here, I kindly recommend connecting with your local Dodge dealer. If you are in need of any assistance with that process, our team is available via private message. Rob DodgeCares

Hi Brenna, We certainly understand why this may be concerning. We kindly recommend having your dealer inspect this concern for you as they are in the best position to assist. If you do work with your dealer, we would be more than happy to provide you with additional support. Rob DodgeCares

Hi ZXBoy, I do apologize for the trouble you are experiencing with your Journey. We understand you are reaching out to fellow forum members, however if you are not able to remedy this concern with the advice provided here, I kindly recommend connecting with your local Dodge dealer. Rob DodgeCares

Hi Mario, I do apologize for the trouble you are experiencing with your Sunroof. We understand you are reaching out to fellow forum members, however if you are not able to remedy this concern with the advice provided here, I kindly recommend connecting with your local Dodge dealer. Rob DodgeCares

Hi Jstmahoney, I would recommend checking if this update is available for your vehicle. If so, you will be able to download the software to a USB and update your vehicle at home. Please let me know if you have any questions. https://www.driveuconnect.com/support/software-update.html Rob DodgeCares

Hi yantic_fire, We certainly understand why this may be concerning. We kindly recommend having your dealer inspect this concern for you as they are in the best position to assist. If you do work with your dealer, we would be more than happy to provide you with additional support. Rob DodgeCares

Hi drmopar69, I do apologize for the trouble you are experiencing with your Journey. If you are not able to remedy this concern with the advice provided here, I kindly recommend connecting with your local Dodge dealer. If you are in need of any assistance with that process, our team is available via private message. Rob DodgeCares

Hi Steve75, Glad to hear you are going to be working with your dealer for this concern. If we can be of any additional assistance as you are working with your dealer, feel free to send us a private message. We'd be more than happy to help. Rob DodgeCares

Hi Angela, We sincerely regret to hear of all the trouble that has been associated with your climate control. Please know that our team would be more than happy to provide an additional layer of assistance if you do end up connecting with your dealer again. What we can do is escalate a case on your behalf so that one of our Case Specialists could work alongside your dealer to find a potential solution to the concerns you’re currently experiencing. Feel free to follow up with us via private message if this would be of interest. Rob DodgeCares

Hi BigBri, Thank you for following up. If you would prefer to handle this matter via email, you can certainly do so by submitting your information via the following form: https://www.dodge.com/webselfservice/dodge/emailpage.html Once you do so, you will receive a follow up from one of our specialists for further assistance. Please do not hesitate to reach back out should you have any additional questions. Rob DodgeCares

Hi BigBri, I'm very sorry to hear that this. Please follow up with me via PM at your earliest convenience so we can have this looked into further for you. Rob DodgeCares

Hi Jamie, We sincerely regret to hear of all the trouble that has been associated with your exhaust. Please know that our team would be more than happy to provide assistance. Please follow up with us via PM to provide more details regarding your concerns! Rob DodgeCares

Hi gdos, Your sentiments expressed here are certainly understandable, however as our dealers are independently owned they have the ability to set their own procedures. With this in mind, they will be in the best position to walk through the specifics of the estimate with you. I sincerely apologize that we are not able to assist further with your inquiry. Rob DodgeCares

Hi gdos, We certainly understand why this may be concerning. We kindly recommend having your dealer inspect this concern for you as they are in the best position to assist. If you do work with your dealer, we would be more than happy to provide you with additional support Rob DodgeCares

Hi ALLIEM, We sincerely regret to hear of the trouble that has been associated with your transmission. To clarify, have you had a chance to address this concern with your dealer? Rob DodgeCares

Hi Concretegirl13, We certainly understand why this may be concerning. We kindly recommend having your dealer inspect this concern for you as they are in the best position to assist. If you do work with your dealer, we would be more than happy to provide you with additional support. Rob DodgeCares

Hi Arenivas, We certainly understand why this may be concerning. We kindly recommend having your dealer inspect this concern for you as they are in the best position to assist. If you do work with your dealer, we would be more than happy to provide you with additional support. Rob DodgeCares

Hi esligar18, We certainly understand why this may be concerning. We kindly recommend having your dealer inspect this concern for you as they are in the best position to assist. If you do work with your dealer, we would be more than happy to provide you with additional support. Rob DodgeCares