davidmack4044 Posted May 9, 2018 Report Share Posted May 9, 2018 I have a 2013 journey crew and when the air-conditioning is turned on I get cool air on the left side and hot air on the right. Had the same problem last year and it corrected itself. Just wondered if anyone on the forum has ever encountered this problem? Thank you for any help you can give. Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted May 9, 2018 Official Dodge Support Report Share Posted May 9, 2018 Hi davidmack4044, We're sorry to hear that you are having this air conditioning concern. Have you brought this to the attention of your dealer? Please message us if additional assistance is needed. Darlene Dodge Social Care Specialist Quote Link to comment Share on other sites More sharing options...
jkeaton Posted May 9, 2018 Report Share Posted May 9, 2018 Yes. Common complaint. Search this section. Quote Link to comment Share on other sites More sharing options...
Jeframos Posted May 29, 2018 Report Share Posted May 29, 2018 I am having the same problem now. I am going to see the dealer asap. My concern is that its out of warranty already. Cross fingers on what will happen. Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted May 31, 2018 Official Dodge Support Report Share Posted May 31, 2018 On 5/29/2018 at 7:41 PM, Jeframos said: I am having the same problem now. I am going to see the dealer asap. My concern is that its out of warranty already. Cross fingers on what will happen. Hi Jeframos, Please feel free to send us a PM with your VIN, mileage, and dealer if you need additional assistance while at the dealer. We are happy to assist. Darlene Dodge Social Care Specialist Quote Link to comment Share on other sites More sharing options...
mechanical-idiot Posted April 5, 2019 Report Share Posted April 5, 2019 Just had the same problem. It is a blend door actuator. Had to be replaced. 70 bucks for the part and 80 for labor. It started last year, fixed itself, then came back. Works like a top now. Apparently youtube has some videos on how to replace it, but I didn't have the time to do it. Also, I was afraid I would break it or something else while trying to save a few bucks. Sometimes it is easier to just get something fixed at the dealer. I am almost at the point where I could write a book about problems and repairs to the Dodge Journey, but I don't have the time to write it. mechanical-idiot Quote Link to comment Share on other sites More sharing options...
mechanics mechanic Posted April 17 Report Share Posted April 17 The door actuator is usually the problem. I find it hard to believe this wasn't a recall. People never report problems and they slip through the cracks. Quote Link to comment Share on other sites More sharing options...
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