Yvettegough Posted June 4, 2021 Report Share Posted June 4, 2021 Has there been a solution in regards to this issue? Ive had it! I am currently in a battle at this moment with the climate control! If i knew where i cliff was ?? Im just saying!! Dodgecares. Really??? jkeaton 1 Quote Link to comment Share on other sites More sharing options...
Solid Snake Plissken Posted June 18, 2021 Report Share Posted June 18, 2021 Gonna try these solutions and see if it works. Quote Link to comment Share on other sites More sharing options...
John/Horace Posted June 18, 2021 Report Share Posted June 18, 2021 (edited) Was going to offer advice sooner...but I thought you were dead.? If you are in the rust belt, can’t hurt cleaning up the main grounds under hood and around main fuse box. I even grind off the paint under main grounds and use light coat of dielectric grease. Edited June 18, 2021 by John/Horace Locosiete 1 Quote Link to comment Share on other sites More sharing options...
Angela Posted August 12, 2021 Report Share Posted August 12, 2021 On 1/2/2020 at 12:55 PM, DodgeCares said: Hi Angela, We sincerely regret to hear of all the trouble that has been associated with your climate control. Please know that our team would be more than happy to provide an additional layer of assistance if you do end up connecting with your dealer again. What we can do is escalate a case on your behalf so that one of our Case Specialists could work alongside your dealer to find a potential solution to the concerns you’re currently experiencing. Feel free to follow up with us via private message if this would be of interest. Rob DodgeCares I am going to be taking it into the Dealership again. How do I contact somebody for help? I have shown them video of this happening and now it is happening so frequently it is ridiculous. I complained about this back in 2020 and I am still having issues as of today. Quote Link to comment Share on other sites More sharing options...
jkeaton Posted August 13, 2021 Report Share Posted August 13, 2021 17 hours ago, Angela said: I am going to be taking it into the Dealership again. How do I contact somebody for help? I have shown them video of this happening and now it is happening so frequently it is ridiculous. I complained about this back in 2020 and I am still having issues as of today. Maybe try another dealer. Angela 1 Quote Link to comment Share on other sites More sharing options...
5rebel9 Posted August 16, 2021 Report Share Posted August 16, 2021 On our '11 DJ, the rear sync. started doing as posted on the infotainment screen but did not have any of the other fan or temp symptoms. I removed the center dash panel (with the infotainment screen) to get to the HVAC control module that sits right behind the screen. I unplugged the single multi pin modular connector and applied DIELECTRIC grease to the harness pins in the connector and reassembled all, Been a week now and NO further problems...all working as it should. 2late4u 1 Quote Link to comment Share on other sites More sharing options...
Angela Posted November 8, 2021 Report Share Posted November 8, 2021 On 8/12/2021 at 2:03 PM, Angela said: I am going to be taking it into the Dealership again. How do I contact somebody for help? I have shown them video of this happening and now it is happening so frequently it is ridiculous. I complained about this back in 2020 and I am still having issues as of today. At Dealership now again. Would love to get this resolved! Tried uploading video of it happening but file to large. Any way Dodge can reach out or give phone number to call? Quote Link to comment Share on other sites More sharing options...
Shayt813 Posted January 21, 2022 Report Share Posted January 21, 2022 (edited) I have a 2017 journey been having this issue since I got it 4/2017 though it was a "new" thing. Well solved the issue today. Turned climate control off on the screen not by the button. I turned it off this morning and it had not come back on ??but I can turn it on with the button on the console. Edited January 21, 2022 by Shayt813 Quote Link to comment Share on other sites More sharing options...
SashaP Posted July 10, 2022 Report Share Posted July 10, 2022 Some of your issues sound similar to mine; 2017 Dodge Journey Crossroads I’ve only owned it a little over a year and have had this problem since about 2 months in, but it was a frequent issue and now is becoming quite the irritation and leaving my kids sweltering in the rear. I posted my vid to YouTube, it was too big to post here, see below. What happens is I notice the rear A/C turning on and off, I select climate on the main panel, rear in the upper right corner. The rear controls are set to front control, from there it is a challenge to get the screen to stay on fro t operation of the rear controls, it flicks on and off by itself. For the few seconds where I can gain control, I attempt to change the flow, unsecessfully, to forward from forward/floor, it goes back of its own accord. I try to change the temperature from 60 to low, again the controls of their own accord return to 60. None of the others screens or operations act like this on the main control screen. It feels a bit like the rear A/C & Heat are possessed, turning on and off at will in a 60 second period about 6 times on its own, if I am working with it to try to do my will nearly 30 in that same amount of time. Anyone have any suggestions? Quote Link to comment Share on other sites More sharing options...
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