Journeyman425

NIce car!

Hi Bob -

Checked again tonight for sales code LMK for daytime running lights but it is still absent from my menu of available codes. However, I added the codes necessary to enable power to your trailer wiring. Return your Journey to your dealership and have them perform a Vehicle Restoration which will pick up the new codes and enable power to the wiring. I'll keep looking for you and the others here for LMK to return.

Welcome and enjoy! Let's see it.

Yes, there are issues with the oil psi switches on the 3.6. Sets code P0520 and the oil pressure often reads 100 PSI with the engine off. As of yet I have not heard from the factory of any rationale behind this. I assume there was a huge batch of defective ones produced as was suggested earlier by BramFrank. I believe that to be accurate since the problem really did not begin to show up until late 2014/early 2015. Common to all 3.6 applications, not just Journeys. Most of the ones we replace are on the 3.6 Grand Cherokees since that is our perennial best seller.

I rented a Journey from Dollar in Florida several years ago - well before we had ours, and before they were updated in 2011. Enterprise has Journeys in NY but not sure about Florida.

1980 Toyota Corolla SR-5 Liftback - my first car:

1988 Mazda 323 GT Sedan - turbocharged, intercooled 5 speed, very rare - only 800 imported into the US. More fun to drive than nearly anything:

1982 Toyota Tercel, A $300 piece of crap that I bought to get me through after the Mazda was wrecked and had to wait for an eternity for the insurance lawsuit to settle. No photo exists of the car because to waste film on it would have been sacrilege.

Fast forward a few years. Got married, along with my wife came this 1988 Mazda RX7 GXL 5-speed. We still have it. 49,000 mile survivor:

She also had a 1992 VW Fox 4 door 5-speed. Good little car, great on fuel, so homely that again a photo would have been a waste of film. Absolutely no fun to drive except for the stick shift. I've almost forgotten that we owned it.

1982 Volvo 240 DL. Inherited it from my father-in-law when he passed. 45,000 miles on it when we got it in 1999:

2000 Chrysler 300M. Still the best damn car I've ever owned. Shot this pic a couple of weeks ago just after she hit 307,000 miles. It runs every bit as well as it looks and still has yet to ever have a ride on a flatbed:

1999 Chrysler 300M. Bought this car in 2008 after it came in to my shop on trade with the front bumper fascia hanging off. Sold the Volvo on Ebay and used the proceeds to fix it up. Took it off the road in 2013 when we bought the Journey, stored it for a couple of years, and gave it to my son in November when he got his license: 141,000 miles and runs almost as well as my 2000:

And, of course, the reason we're here...

Post the last eight digits of your VIN and the approximate mileage and I'll add the sales code for you that will enable the power to your trailer wiring. All you will have to do then is return to your dealer for a Vehicle Reconfiguration, or Restoration as it is also known. After the reconfiguration the lights should work.

The sensors are omnidirectional. The system is engineered as such so the tires can be rotated without having to re-train the sensors to determine their position on the vehicle.

I wonder if they were road testing it together. If it was nowhere on the premises then it is likely together and running. The service advisor you spoke with today likely has no idea if he is not the one who wrote up your repair order. That's another story altogether. I hope all turns out well. Please keep us posted!

They should get it. Any tech who has worked on the 3.6 enough times in a job of this capacity has likely encountered similar issues and will diagnose it.

No problem, I'm sorry that I can't help you...yet. I'm still on the hunt for this sales code to return so I can help people get them enabled. I hope it comes back as it did last year. Until then...

Are the Auto Headlights Code back on the list? ET264901?

Not yet. Code LMG enables the Auto Headlamp feature and it is still missing from the code choices menu. I'll keep a lookout.

LVLG - I checked tonight and the sales code LMK is still missing from the sales codes menu. However, I checked yesterday for a customer of mine with a 2016 Ram 1500 who wants his DRL enabled and the factory added two new codes to enable DRL - one for HID projector headlamps and one for conventional quad lamps. These were not present as recently as one week ago. So, I'll check again as maybe they might become reinstated soon. Keep your fingers crossed. No one at FCA has been able to provide me with answers as to why these codes come and go.

I suspect a timing chain guide issue, or cam phaser on the head that was replaced. The guides are sensitive to re-installation and must be done just so. It is not a normal noise; return it and have it corrected.

You should repair this issue rather than try to reset it. However, if a reset is your only viable option right now, make sure you disconnect the negative at the battery and not at the jump start post under the hood. There is still power present on the TCM bus with the jump start post off. Only with the negative off of the battery will a hard tranny code clear. And if it is an active fault rather than a stored one, it will not reset no matter how many times you disconnect it.

The airbag system takes into account the rate of deceleration, as well as impact force and location, to determine if the bag(s) should deploy. In many rear-end collisions, the airbag would not go off even if the rear-ended vehicle hit the car in front of it. Our Journeys feature front seat headrests which deploy up and out to help absorb whiplash in these types of rear-end events. Her minivan did not slow sufficiently fast enough in conjunction with the force of the frontal impact to deploy the bags. She may have been injured by the bag in this case had it gone off. This is assuming the air bag light was not illuminated in her vehicle - if it is off, then the system was operational and functioning as designed. And yes, the child seat must now be replaced regardless of its cosmetic appearance.

It's done a little differently here in the US. In 2013 the Crew model was positioned just above the SXT Plus. The US Crew added leather seats, shifter and wheel as standard, along with heated seats and steering wheel, 8.4 screen standard (nav optional) and on the exterior, chrome roof rails, door handles, grille and the Crew badge. This was the only model in 2013 that you could get chrome-clad 19" wheels also. The vehicle sales code is JCDM49.

HockeyPuck - thank you for clarifying. I ran the vehicle report using the VIN he listed, and it shows as an SXT model. Nowhere in the options and equipment list does it denote that it is a Crew model except for the Crew badge that's listed amongst the equipment. I would have gone ahead and told him that he did indeed have a SXT had you not clarified how they are equipped for the Canadian market. Good info!

Here's a shot that shows the Crew badge. This was day one, at my dealership, just before I drove it home.

Please keep us posted. I'm really quite honestly surprised at how FCA has handled your situation. It's not representative of how warranty claims are usually handled, at least in my own experience. I'm curious of the overall relationship status of your dealer vis-à-vis FCA.

Warranty perforation is indeed defined differently than what has happened to your paint. Your diagnosis based on your experience seems sound. I hope it goes in your favor before you have to revert to any additional steps beyond where you are now.

Welcome, Dave!

Here's mine after it got blasted 26,000 miles ago. Repaired good as new and has never given me a hint of trouble since.

Ask your selling dealer to schedule the car to be seen by their District Service Manager. The car still falls well within the basic 3/36 warranty as you are aware. Digital imaging is required for authorization prior to performing warranty paint repair issues which is what the dealer did for you, but I really don't understand why your claim was denied based on the location of the damage and the warranty status of your car. The DSM has the authority to override a denied claim if he/she deems the repair as warrantable, and if the denied claim is overturned by the DSM then your dealer can go ahead and repair the car and their claim will be paid.

Sounds like the wron sales code(s) added but that seems too simple to me. Adding and removing sales codes and reconfiguring a vehicle is done in a matter of minutes, not hours let alone days or weeks. I hope it's resolved. Enjoy the car once you get it back. They are wonderful vehicles that are truly underrated. To hell with Consumer Reports!!

There was a thread here a couple of years ago where the customer returned the vehicle to the dealership to have a feature enabled and they weren't able to do it because of a VIN issue that prevented a vehicle reconfiguration. It was resolved in a couple of days, though. STAR was involved and the lead technician at the dealership posted his findings here so we could understand both his and the customer's sides. I also work for a dealer. Wish I could view your STAR case to offer my thoughts FWIW. If you would like to post the last eight digits of your VIN I can see which sales code they added. Not sure if that will help but willing to give it a look for you.

Located on the negative battery cable is a device called the Intelligent Battery Sensor (IBS) which provides information to the PCM for controlling battery voltage. Mine was damaged in our accident which also was a driver's side front impact, but much worse than yours - enough to cut the battery literally in half. Anyway, once the car was all repaired and a new battery installed, it still wouldn't start because the IBS had been damaged. More than likely, one of the cables has been damaged or knocked loose in your case, but make sure the insurance adjuster and bodyshop are aware of the IBS in case it has been compromised.

I'm just repeating what the dealer told my wife.

I work for a dealer. With the last eight of your VIN, I can provide you with factual recall information for your own peace of mind, if you wish.