Journeyman425

You may know this already, Ray - but according to my tracking info, it's at your dealership as of Tuesday.

Welcome!

In Memphis as of the 19th. Due to Nashville on the 2nd. ETA to your dealer still 10/27. You're getting close!

3C4PDDGG4HT544478

Left Toluca on railcar yesterday @ 10:26 AM. ETA to Landers McLarty 10/27/16. Stay tuned!

Welcome to the Forum, David. We love our 2013 Crew. Bought it new and never looked back. 65,000 miles and it is rock-solid dependable, everything works as it should.

As far as I can see, your Journey has not left the rail yard yet, but is due in to your dealer by the 29th of this month.

No vacation for me...I've got a kid in college $$$$$$$$$$$$$!!!!

Still no LMK as of 9/28

Ray - Your Journey has been built! Production status is "I", which means built and final inspection pending. No shipping ETA yet. I'll keep you posted.

Haven't been able to get on the Vehicle Ordering and Inventory Management (VOIM) site all day - I'll try again tomorrow. The tab is grayed out when I try to select it. DealerConnect is undergoing some changes and a few features aren't currently working. I think that's one of them. Can't read my CSI scores either but I knew about that - that tab is down until 10/3.

Ray - my theory was correct. Now that your order is in D1 status, it shows up now on VIN Track.

Vehicle Assignment

Truck

Rail

Dave - I'm not on here as much as I used to be, and just saw that you traded your DJ for a Cherokee. Nice looking ride indeed! We sold one Trailhawk in that color and it looks really cool. Enjoy it in good health!

"D" status means your Journey's production sequence is now in a firm schedule stage, and the serial number is assigned. Your order started in BA status which is an unscheduled new order, then BX where it passes edit, then C when it its tentatively scheduled. You went to D pretty quickly, probably because dealers nationwide are ordering stock for the 2017 model year at the same time you placed your order, so there are likely duplicate orders to be produced and shipped all around the country and in Canada. Next is D1 where they sequence it for production. My personal estimate is that you'll probably see it at your dealership in about five weeks from now, barring any natural or man-made anomalies...

Still doesn't show on my VIN Track site at FCA. I played around with VIN Track and I think it doesn't report on anything with less than a D1 status. Basically until it reaches D1, it's just paperwork and data transfer/sharing, so tracking is only really useful to administrative personnel at this point. Every VON I have run with D1 and up displays results on the VIN Track page, whereas D or below does not. I think that's it. So...I will let you know when information begins to appear for me.

13 hours ago, Ray Morrow said:

Thanks Journeyman.  Yes, I am the same guy, retired from Chrysler, Huntsville Electronics.  I ordered the 2017 Dodge Journey to replace the one that you helped me follow, nearly two years ago>  My how time flies!  This is another Chrysler Company Car.  When I get it, I'll turn the 2015 in.  Looking forward to getting it.  This one will be silver, and it's loaded.  Very nice hearing from you again.

Good to hear from you too, Ray. I re-checked your VON tonight but it still does not show up on VINtrack. I'll let you know when I see results.

Update...I ran a VON from my dealership on a Challenger Hellcat we have on order. That worked, but that car has been on order for several weeks. So, I then tried a VON on a Jeep ordered today. No results. I think your  VON may not be in their system yet. I'll check again tomorrow and let you know when I see some results.

Hi Ray - it was I who tracked your VIN and build/delivery process for you through DealerConnect on your current Crossroad. As I recall you are a retired Chrysler Engineer.

There's a new tracking system in place which I haven't used yet. I tried running your VON but it did not return any results. That either means that it's not in their tracking system yet, or I simply don't know how to use it yet. Scenario number two is the most likely...

I will try a couple of VONs from my own dealership and see if they work. If yes, then scenario number one begins to exhibit some modicum of validity. I'll keep you posted.

I checked just this past Friday...still no sales code. I look about once a month. I will update you all if and when I have the ability to do this again.

Love that vintage Travco!

...and just for  giggles I logged into DealerConnect just after my last post and rechecked Bob's VIN, but still no LMK code. I'll keep after it.

On ‎7‎/‎20‎/‎2016 at 11:28 PM, bobcats said:

Journeyman, maybe you confirm this for me.  I saw on another site that if the vehicle's zip code is changed to a Canadian postal code that the lights would work since they are required in Canada.  Once this was done and the lights were on, the zip code was changed back to the original one and the lights kept working as intended.   Can you confirm if this is something that works or not?

Sorry for the late reply - was away for a few days with my family and I always unplug and fall off the grid when we go on vacation. Anyway, changing the Country Code in the vehicle's body controller enables the DRL on older Chrysler products. That ability basically disappeared somewhere around 2006-07 depending on the model and its wiring architecture. I can do that on my 2000 300M, but the Journey's architecture requires a sales code and vehicle reconfiguration to make it work.

I feel compelled to comment since I do work for a dealer. Quite honestly I have never seen such a seemingly simple repair escalate into such a complex case. We do not do bodywork at my facility so I have no professional experience with it. With that being said, it seems to me that the prep process prior to painting the liftgate may have been inadequate. Most of my Journey was repainted except for the roof and liftgate. The color is Copper Pearl and there are no issues with the paint at all, a year and a half later. I suspect that the factory might agree and reject the claim for a new liftgate, and require that the bodyshop re-do the work as originally authorized. I'm sure this is not what you would like to hear, but with my overall experience with warranty claims, I suspect that this is the route that will be followed. So sorry for all the disappointments. It's very frustrating.

No, you read them correctly. LMK disappeared, came back for a while, and then vanished again - all within the life of this thread. Currently it is MIA and no one at Chrysler has answers for me. I just have to monitor my side of it periodically and report back here if and when things change. 

The code is presently unavailable.

There is a STAR case which deals with this issue. It involves replacing the Transmission Range Sensor (essentially the Neutral Safety Switch) and adding a redundant ground in the same circuit. We've done it a few times and it solves the problem.