DodgeCares

Hi Jstmahoney,
Did you have your Uconnect updated at a dealership through a TSB or did you download the update yourself online? Either way, do you have a software version number that you can provide?

Hi JRodMTB,
I am DodgeCACares U.S. counterpart. Sorry to hear that you’re experiencing this concern. Is your vehicle currently with you or at the dealership? If you would like to PM me your VIN, I can look into this further for you.

Follow the maintenance guidelines in the owner's manual.

Follow the maintenance guidelines in the owner's manual.

Follow the maintenance guidelines in the owner's manual.

Your servicing dealer will have the diagnostic tools to review the message.

Op so did it downshift every 2 minutes? Mine on the interstate seems to downshift when it even sees a incline coming! I couldn't even imagine what it's like with more weight behind it. Apparently the 3.6 with its high (Highway milage) gearing just doesn't have enough low end torque to support the weight. My 2005 Xterra with 33" tires had 280ftlb torque and that thing could keep gear and speed towing my quad and loaded down trailer & loaded back end up large Hills @ 75 mph. Anyone else notice theirs doing this?

My name is Regina and I will be taking over as DodgeCares. If you need anything, please feel free to contact me.

Congratulations and enjoy your new vehicle.

I will contact you directly and provide assistance in getting the vehicle issue resolved for the customer.

I will contact you directly and provide assistance in getting the vehicle issue resolved for the customer.

Glad to hear you are enjoying your vehicle. Happy Birthday!

I would have the dealer inspect for the condition since the vehicle is under warranty.

Red,
I cannot answer that question as I have not seen the bulletin yet, only the date of release has been made available to me.

Glad to hear the issue was resolved. Enjoy your new Journey.
Regina
U.S. Top Care
Chrysler Group LLC

My name is Regina and I will be taking over as DodgeCares. If you need anything, please feel free to contact me.

They just came out with this TSB. Not sure if it would have cured your problem but I am posting it in case others are searching for information.
NUMBER: 08-032-12
GROUP: Electrical
DATE: May 03, 2012
SUBJECT:
Flash: No Audio From The Radio Caused By The Amplifier Not Communicating
OVERVIEW:
This bulletin involves re-flashing the Amplifier with updated software.
MODELS:
2011 - 2012 (JC) Journey
2011 - 2012 (LD) Charger
2011 - 2012 (LX) 300
NOTE: This bulletin applies to JC vehicles built prior to **March 30, 2012 (MDH
0330XX)** equipped with 368 Watt Amplifier (sales code RD6).
NOTE: This bulletin applies to LD, LX vehicles built prior to **March 31, 2012 (MDH
0331XX)** equipped with 276 Watt Amplifier (sales code RD7) or 506 Watt
Amplifier (sales code RFD).
SYMPTOM/CONDITION:
The customer may indicate that there is no audio and/or radio is muted. This condition may
be caused by the amplifier not communicating on the bus.
Flashing the amplifier will correct this condition.

There was a TSB issued for this condition. I have included it below.
NUMBER: 23-004-10
GROUP: Body
DATE: February 27, 2010
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.
SUBJECT:
Sunglass Holder Will Not Stay Latched
OVERVIEW:
If the overhead console endures excessive heat the bezel may warp and the sunglass
holder door will not stay latched in the closed position. Dealers are required to replace the
bezel and follower arm which guides the sunglass holder door.
MODELS:
2009 (JC) Journey
NOTE: This bulletin applies to vehicles built before March 27, 2009 (MDH0327XX).
SYMPTOM/CONDITION:
The customer may experience the sunglass holder door unlatching and not return
returning to the closed position in high heat conditions.
DIAGNOSIS:
Inspect the sunglass holder door, if it does not return to the closed position, perform the
Repair Procedure.
PARTS REQUIRED:
Qty. Part No. Description
AR (1) 68079408AA KIT, Overhead Console Sunroof
AR (1) 68079409AA KIT, Overhead Console W/O Sunroof
NOTE: Each kit will include two follower arms but only one is needed to perform the
repair procedure.
SPECIAL TOOLS/EQUIPMENT REQUIRED:
C-4755 Trim Stick
NUMBER: 23-004-10

Remember to check it out before accepting delivery. Look it over carefully, in bright daylight if possible.
Congrats!

Senah,
If you would like to contact Chrysler regarding this issue they can be reached at one of the numbers below. They can work with the dealership to get the issue taken care of for you.
800-992-1997 United States
800-465-2001 Canada

Here is a copy of the TSB you mentioned.
NUMBER: 18-008-13
GROUP: Vehicle Performance
DATE: February 21, 2013
SUBJECT:
Flash: MIL Illumination P0108 - Manifold Absolute Pressure Sensor Circuit High And
Transmission Shift Improvements
OVERVIEW:
This bulletin involves selectively erasing and reprogramming the Powertrain Control
Module (PCM) with new software.
MODELS:
2012 - 2013 (JC) Journey
NOTE: This bulletin applies to vehicle equipped with a 3.6L or 2.4L engine (sales
code ERB or ED3) and a 6 speed automatic transmission (sales code DG2)
built before October 23, 2012 (MDH 1023XX).
SYMPTOM/CONDITION:
The customer may experience any of the following:
· Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the
Technician may find that P0108 - Manifold Absolute Pressure Sensor Circuit High
NUMBER: 18-008-13
GROUP: Vehicle Performance
DATE: February 21, 2013
has been set active or stored 3.6L engine.
NOTE: MIL Illumination for P0108 - Manifold Absolute Pressure Sensor Circuit
High affects only 2012 model year vehicles equipped with a 3.6L engine
(sales code ERB).
· 1 - 2 upshift clunk or bump 2.4L & 3.6L engines
· 3 - 4 harsh upshift at closed throttle after a WOT stab in 1st or 2nd gear. 2.4L & 3.6L
engines
· 4 - 5 upshift clunk or bump 2.4L & 3.6L engines
· 5 - 6 upshift clunk or bump 3.6L engine
· 6 - 5 downshift clunk or bump 3.6L engine
· 6 - 4 downshift clunk or bump 3.6L engine
· RPM Fluctuating or Jerking feeling while operating in cruise control. Condition is
more noticeable when the vehicle is going up and down grades.2.4L & 3.6L
engines
· 1 - 2 harsh upshift going down a grade 2.4L engine
· 3 - 2 downshift clunk or bump 2.4L engine
· 4 - 3 downshift clunk or bump 2.4L engine
· Improves the consistency of how shifts are controlled during upshifts “torque
management”.
· Delayed downshifts 3.6L engine
Updating the software will correct the conditions listed above.

There are a couple radio and amplifier fixes that will be coming out, hopefully by the end of the month. I see them listed on upcoming bulletins but until them come out I do not know exactly what they will address. I will post them when they are released.