DodgeCares

As jkeaton recommended, if you tried this troubleshooting and are still experiencing the radio concern you may need to bring it to a dealership for a formal diagnosis. Please keep us posted on what you decide to do!

As jkeaton recommended, if you tried this troubleshooting and are still experiencing the radio concern you may need to bring it to a dealership for a formal diagnosis. Please keep us posted on what you decide to do!

As suggested above, I would recommend bringing your vehicle back to the dealership. I would definitely also mention that this concern just popped up after the vehicle was previously in for service, as it may simply be something they forgot to do and be a quick fix.

Have you picked up your vehicle yet, Byron? If so, how is it driving?

Hi Carrie Peavey,
Sorry to hear you’re experiencing this concern. What is the longest your dealership has kept your vehicle when attempting to diagnose it? With an intermittent issue like this, they may need to hang onto it for a longer period of time in order to duplicate the concern.

patelajit,
There is a TSB that may apply to your issue. TSB# 08-010-14.
If your software level is below 14.02, you may need to upgrade that first. If this TSB does indeed pertain to your cruise control issue, the repair involves upgrading the software for the Steering Column Control Module. I have a screenshot of the TSB attached below.

Have you picked up your vehicle yet, Byron? If so, how is it driving?

Congrats, Ron! Post some pics when you get a chance!

Thanks for the advise guys. We did decide on the journey. Test drove both engines and finally decided on the V6.

The only case I could find on the issue is below.
Case Number: S1208000071
Release Date: 02/23/2012
Symptom/Vehicle Issue:
Intermittent No Start
Diagnosis:
Condition of a no start appears at times. May not have any fault codes.
Repair:
Tightened pin in cavity 57 of the PDC C3 connector, DG/OR wire, controls the starter relay circuit.

Just to echo what others have said, under what conditions are you experiencing this? What's your model year and engine type? Have you had it diagnosed?

Congrats, KS and Devin!

Finally! The Journey came in and this one was not damaged during transport nor did it have any other damage. We thoroughly checked out the vehicle history and the vehicle. We drove it home last night! So, it is ours. The storm grey pearl coat is gorgeous!
And, we purchased the extended warranty as well as gap coverage. We are always ridiculously over warrantied and insured on everything we own, but knew the one time we didn't purchase it that something would go wrong.
Thank you for all of you input and advice. Love how it drives so far. It has a bit more power than my older 4 cylinder SUV and the brakes are much more sensitive, which is a good thing. I can't wait to sit in it and figure out all the buttons.

Congrats KS. After reading your post, it gave me a lot of insight. My wife and I were test driving a few DJs recently, and came across a similar situation. The one we really liked and wanted to get had quite a few small problems with it. We decided to pass on it, but took a 2013 R/T out for a test drive that the dealer had just got a couple of days ago. A very smooth ride. We did the vehicle check, and it wasn't in any accidents or anything. We totally lucked out in going that day to test drive Journeys when we came across this one.
My wife's cousin does the car detailing at the dealership we are purchasing it from, and she is working on it today. Chances are, we will be picking up the vehicle after work today! We can't wait!

luckydaddy85,
I recommend bringing your vehicle to an FCA dealership for a formal diagnosis. Please feel free to reach out if you would like assistance in scheduling an appointment. Either way, be sure to keep us posted!

Thanks for posting your resolution, hot rod!
I wanted to post the TSB that bfurth was referring to for any others that might experience this. You can reference the TSB at any FCA dealership:
TSB 18-034-14 REV. A
SUBJECT:
P0520- Engine Oil Pressure Sensor Circuit
OVERVIEW:
This bulletin involves replacing the oil pressure sensor with a revised part.
MODELS:
2013 - 2014 PF Dart
2013 - 2014 LD Charger
2013 - 2014 LX 300
2013 - 2014 LC Challenger
2013 - 2014 JS 200/Avenger
2013 - 2014 RT Town & Country/Grand Caravan
2013 - 2014 WK Grand Cherokee
2014 KL Cherokee
2013 - 2014 WD Durango
2013 - 2014 DS Ram 1500
2013 - 2014 DJ Ram 2500
2013 - 2014 D2 Ram 3500 Pickup
2013 - 2014 DD Ram 3500 Cab Chassis
**2014 DP Ram 4500/5500 Cab Chassis**
2013 - 2014 JC Journey
2013 - 2014 JK Wrangler
2014 VF ProMaster
2013 - 2014 ZD Viper
NOTE: **This bulletin applies to all vehicle models listed above equipped with a 2.0L
engine (sales code ECK), 2.4L engine (sales code ED6), 3.2L engine (sales
code EHB), 3.6L engine (sales code ERB), 3.0L engine (sales code EHD), 5.7L
engine (sales code EZH or EZC), 6.4L engine (sales code ESG, ESH, ESA or
ESB), or a 8.4L engine (sales code EWG) built on or before March 12, 2014
(MDH 0312XX).**
SYMPTOM/CONDITION:
A small number of customers may experience a Malfunction Indicator Lamp (MIL)
illumination. Upon further investigation the Technician may find that the following
Diagnostic Trouble Code (DTC) has been set:
• P0520 - Engine Oil Pressure Sensor Circuit

Hi Shawna,
As jkeaton and Lobitz68 recommended, you should bring your vehicle back to the FCA dealership and try to ride with them in order to show them your concern directly. Also, as bigtsr said, the remote start system may not work if your fuel tank is low. I would have the dealership take a look at that as well because there are multiple possibilities as to why your remote start may have shut down:
Low fuel lamp on or at fuel level of telltale lamp on.
Low Voltage below 11 V
High Voltage above 16 V
Key in Ignition
Doors or hood are opened before remote unlock
Hazard Switch depressed
Panic or theft alarm active
Brake applied
A prior remote start cranked the engine , but failed to start the engine
Battery voltage NOT in the normal range
High (run away) or Low Idle (stall) RPM
MIL Active
High Engine Coolant Temperature
Low Engine Oil Pressure
Remote start allows a maximum of two starts per ignition off cycle; cycling the ignition resets

Happy to hear that the noise is gone! Welcome!

Just came back. The noise was from the driver's seat actually. So they lubed it and noise is gone.
I only got this car for few weeks, it is weird to have this kind of problem.

mikixbox,
Thanks for posting this info!
Normagal,
Punch in your VIN here: https://rsur.extra.chrysler.com/rsur/Uconnect.do. From that site, you will be able to download the updates, which you then install in your vehicle. If you have any other questions about this process, feel free to let me know!
For all: I've posted a list below that includes the improvements the update provides, as well as the potential symptoms that it fixes.
SOFTWARE UPDATE:
• ** Improve FM radio reception. (This only applies to 2013 or 2014 LX vehicles with
RE6, RB6 radios located in Dubai).**
• ** Intermittently the radio may reset.**
• Radio display screen shows “Test Mode”.
• Navigation screen locks up or display will be blank.
• Navigation feature lockout disable (International Only).
• Navigation system resets intermittently.
• Translation improvements/corrections.
• System consistency and operational improvements for menu selections, month/date
formatting, and Garmin translation functions.
• Radio system improvements during remote start operation.
• Unable to adjust radio volume using steering wheel switch intermittently.
• Second screen is blank when using split screen function.
• Some functionality for Japanese and Korean - keyboard, search, sort and jump.
• Unable to add contacts to the favorite list.
• Unable to dial the phone from the radio, while still able to dial from the phone.
• Unable to delete a cell phone number from the favorite list.
• More space available for phone book entries.
• BlackBerry support for playing songs.
• Reduce ticking noise during CD/USB pause and VR is silent between prompts.
• VR unable to transition from Non-navigation to navigation mode.
• iPod screen is displayed with navigation screen.
• Asian language translation added.
• Highlighted preset continues blinking.
• Takes more then one button press to select preset #10.
• Unable to adjust volume from steering wheel switches.
• Clock adjust pop up message displayed in English rather than current language.
• Can not connect to the phone after it has been disconnect.
• Teleprompter screen shows incomplete text.
• Some functionality for traffic & weather jump button.
• After changing a language and then selecting CDDA “of” is displayed as a tracking
number.
• In “Set Date Year” only 3 digits are displayed.
• Split map view will not cancel.
• Map screen turns black when driving.
• When in Italian, the destination arrival text will overlap onto the map.
• Does not accept Iraq when commanding “Set Target Country”.
• Some pop up message characters is displayed with “!#”.
• Traffic programming slow to start.

just leave the 27th an update for cars uconnect 2014-2015 version is 15-03-B2 seek with your VIN.
regards,

Happy to hear all is working well! Thanks for posting your resolution!

Hi groundhog,
Welcome to the forum. Sorry to hear about your concern.
There are a couple of TSBs that may apply to your concerns. One deals with alarm sensitivity triggered by the dome lights (TSB# 08-002-11) and the other deals with the alarm intermittently going off for no reason (TSB# 08-009-12). I have screengrabs of those TSBs attached below.
Also, following up on bigtsr’s comment, I can check for outstanding recalls and RRTs as well if you PM me your VIN.
Hope this helps! Keep us posted.

Looks great! Congrats!

I am sorry you are experiencing an issue with your new Journey. Please keep us posted on the dealer's findings.