Ellen Williams Posted October 17, 2016 Report Share Posted October 17, 2016 Yes my headrest on the passenger side popped open. How do you fix it. And I would like to know if there is a recall on it Quote Link to comment Share on other sites More sharing options...
larryl Posted October 17, 2016 Report Share Posted October 17, 2016 you should probably contact a dealership not a forum Quote Link to comment Share on other sites More sharing options...
jkeaton Posted October 17, 2016 Report Share Posted October 17, 2016 (edited) Welcome to the forum. What do you mean "popped open"? Were you in an accident where the active head restraints deployed? The owners manual describes how to reset the head restraints. There is no recall on the head restraints that I am aware of. You can check the following website for open recalls. http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues Edited October 17, 2016 by jkeaton Quote Link to comment Share on other sites More sharing options...
Ellen Williams Posted October 17, 2016 Author Report Share Posted October 17, 2016 Yes it just pop open. I called the dealership. They told me to bring it in and they will look at it. I was just driving down the road and it came apart jkeaton 1 Quote Link to comment Share on other sites More sharing options...
CNote75060 Posted April 7, 2021 Report Share Posted April 7, 2021 My passenger side headrest deployed last week 04/02/21, with no one sitting in the seat thankfully. Based on Google and internet searches this is not an uncommon occurrence. I've posted photos of the issue. For informational purposed, I had just pulled out of my driveway and was going approximately 15 mph. Quote Link to comment Share on other sites More sharing options...
2late4u Posted April 8, 2021 Report Share Posted April 8, 2021 no recall on them as far as i can find but supposedly a class action lawsuit just google it..... Front Seat Head Restraint problems of the 2015 Dodge Journey - part 1 37 problems related to front seat head restraint have been reported for the 2015 Dodge Journey. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2015 Dodge Journey based on all problems reported for the 2015 Journey. jkeaton 1 Quote Link to comment Share on other sites More sharing options...
yyz Posted April 8, 2021 Report Share Posted April 8, 2021 Not a recall but I did receive a letter from FCA a while back that extended the active head restraint warranty to 10 years and it covers quite a few different vehicles including the 2012-2018 Journey.I will attach the notice later. 2late4u 1 Quote Link to comment Share on other sites More sharing options...
yyz Posted April 16, 2021 Report Share Posted April 16, 2021 (edited) Pain to take a pic close enough to get the whole thing in but if anyone needs a scan let me know Edited April 16, 2021 by yyz DodgeaWrench 1 Quote Link to comment Share on other sites More sharing options...
DodgeaWrench Posted April 17, 2021 Report Share Posted April 17, 2021 Good to know. Thanks for sharing. Anyone know if the head restraint warranty extension is in effect in the USA? If this were to happen to me while driving, I'd have to change more than the headrest. Locosiete, Ezpeezy15 and John/Horace 1 1 1 Quote Link to comment Share on other sites More sharing options...
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