DodgeCares

Hi ajtjsmile,
 
Sorry to hear that you are experiencing this concern! If you are not able to determine a solution based on suggestions provided by fellow forum members, we recommend connecting with your local Dodge dealer as they are in the best position to provide assistance. Our team is just a private message away if you are in need of any additional support for that process.
 
Mark
DodgeCares

Hi Jelyn scott
We are sorry to hear about your radio concern. We recommend visiting your dealer to get the proper diagnosis. If you are interested we can get you connected with a Case Specialist to offer further assistance. We are available through private message!
Laura
Dodge Cares 

Hi Jelyn scott
We are sorry to hear about your radio concern. We recommend visiting your dealer to get the proper diagnosis. If you are interested we can get you connected with a Case Specialist to offer further assistance. We are available through private message!
Laura
Dodge Cares 

Hi stormes,
 
Sorry to hear of the trouble you are experiencing with your Journey. Diagnostic fees are standard practice, fortunately, if your dealer finds that this repair is covered under warranty, the diagnostic fee is covered. If you would like an additional layer of assistance as you work with your dealer for this repair, please feel free to send us a private message as we’re happy to help.
 
Mark
Dodge Social Care Specialist  
 

Hi Robert Holman,
We understand why this may be concerning. We suggest having your dealer inspect this concern if you have not done so already. We are also available via private message if you would like any additional assistance during that process.
Lydia
Dodge Social Care Specialist 

Hi Neo,
We're glad we could help! We're available via private message should you need any assistance in the future.
Lydia
Dodge Social Care Specialist 

Hi lmsplus4,
We're very sorry that you are experiencing this difficulty. Please let us know if you plan to have your dealer look into this. Just send us a private message and we will gladly assist you while you vehicle is at the dealer.
Lydia
Dodge Social Care Specialist  

Hi Armando G,
We understand why this may be concerning. Please let us know if you decide to have your dealer look into this. Just send us a private message and we will happily provide you with an added layer of assistance while your vehicle is at the dealer.
Lydia
Dodge Social Care Specialist 

Hi Bitmapped,
We understand why this would be concerning. Please feel free to let us know if you decide to have your dealer look into this. Just send us a private message and we will gladly look into this further for you.
Lydia
Dodge Social Care Specialist

Hello AngryJourney, 
 
If your vehicle is equipped with the 8.4 infotainment system it should have Bluetooth. Below are 2 links;the first link is a step by step on how to pair your phone with your vehicle. The 2nd  link is the directions from your owners manual which starts on page 425.  Please let us know if you have any additional questions.
 
https://www.mopar.com/en-us/care/bluetooth-pairing.html
 
https://www.mopar.com/en-us/care/owners-manual.html   
 
Lamar 
Dodge Social Care Specialist

Keep us updated on your dealer visit. If an additional layer of assistance is needed, our team is available via direct message and would be happy to help.
 
Jasmine
Dodge Social Care Specialist

Hey there,
 
Although we cannot advise on whether or not this is covered, we're here if any questions during the servicing process.
 
Jasmine
Dodge Social Care Specialist

Hi Olivea, 
We know you are just reaching out to other forum members at this time looking for advice on your current concerns.  We would like to offer our assistance while you are getting this worked on by your dealership. Feel free to send us a private message if this is something you are interested in. 
Julie
Dodge Social Care Specialist

Hi Olivea, 
We know you are just reaching out to other forum members at this time looking for advice on your current concerns.  We would like to offer our assistance while you are getting this worked on by your dealership. Feel free to send us a private message if this is something you are interested in. 
Julie
Dodge Social Care Specialist

Hello dmankey1,
 
We apologize for the inconvenience you're experiencing with your Dodge. Once you head back in, send us a direct message with your VIN as we'd be glad to get a case started beforehand.
 
Jasmine
Dodge Social Care Specialist

Hello dmankey1,
 
We apologize for the inconvenience you're experiencing with your Dodge. Once you head back in, send us a direct message with your VIN as we'd be glad to get a case started beforehand.
 
Jasmine
Dodge Social Care Specialist

Hi Sally, 
 
If you are in need of additional assistance while your Journey is in service, please feel free to message us.
 
Darlene
Dodge Social Care Specialist

Hello Mr. Fix it,
 
We may be able to expedite the part. Send us a direct message with your VIN as we'd be glad to look further into this situation.
 
Jasmine
Dodge Social Care Specialist

Hi MKOPEC66,
If you are still experiencing these concerns with your Journey, we would be more than happy to offer our assistance while you are working with your dealer. Please feel free to send us a private message with additional details if this is something that interest you. 
Julie
Dodge Social Care Specialist
 

That's awesome, RussianKamakaze! Despite this, feel welcome to reach out if a question or concern arises in the future.
 
Jasmine
Dodge Social Care Specialist

Hello RussianKamakaze,
 
Feel free to send us a direct message with your VIN. We'd be glad to help with this concern and review your situation in more detail.
 
Jasmine
Dodge Social Care Specialist

Hello,
 
We would recommend reaching out to Sirius XM Customer Service for further assistance at 1 (866) 635-5027. They will be best able to assit you further! 
 
Andrea
Dodge Social Care Specialist 

Hello,
 
Sorry to hear about this! If you decide to visit a certified dealership for further assistance I'd be happy to offer assistance if needed. Just send us a PM with your VIN and let me know. 
 
Andrea
Dodge Social Care Specialist 

Hi Minoch, 

Sorry to hear about this! If you need further assistance during your dealership appointment just send us a PM with your VIN and let me know.
 
Andrea
Dodge Social Care Specialist 

Hi Minoch, 

Sorry to hear about this! If you need further assistance during your dealership appointment just send us a PM with your VIN and let me know.
 
Andrea
Dodge Social Care Specialist