JosephLennemann Posted July 28, 2011 Report Share Posted July 28, 2011 I have the 09 Journey SXT and like most people that I have talked to my mirror/sun glasses holder keeps falling open. As on now I have a piece of paper wedged up between the crack to keep it shut. Does anyone know how to fix this? Quote Link to comment Share on other sites More sharing options...
Armendegga Posted July 28, 2011 Report Share Posted July 28, 2011 I am not sure if it is the exact same design as on the 2011's, but i haven't noticed this issue as of yet. Does it fall open when you go over bumps that cause it to unlock itself? or it just releases itself from the holder randomly? Quote Link to comment Share on other sites More sharing options...
Powdered Toast Man Posted July 29, 2011 Report Share Posted July 29, 2011 I have the 09 Journey SXT and like most people that I have talked to my mirror/sun glasses holder keeps falling open. As on now I have a piece of paper wedged up between the crack to keep it shut. Does anyone know how to fix this? 2009 model? Should still be under warranty. Take it in. Quote Link to comment Share on other sites More sharing options...
y1000fzr Posted July 29, 2011 Report Share Posted July 29, 2011 I have the 09 Journey SXT and like most people that I have talked to my mirror/sun glasses holder keeps falling open. As on now I have a piece of paper wedged up between the crack to keep it shut. Does anyone know how to fix this? My sunglassholder has been replaced under warranty last year. Quote Link to comment Share on other sites More sharing options...
JosephLennemann Posted July 29, 2011 Author Report Share Posted July 29, 2011 My sunglassholder has been replaced under warranty last year. I'm the second owner. The first owner was a dealership that leased the car out. It says that I DO NOT apply for unlimited power train warranty because I'm the second owner. So will they still replace the sun glasses holder? It only has 60,000 miles. Quote Link to comment Share on other sites More sharing options...
Armendegga Posted July 30, 2011 Report Share Posted July 30, 2011 It depends on what the bumper to bumper coverage length was... Up in Canada it is only 3 year/60,000 km, so if its anything similar to the US, it might be already over. Quote Link to comment Share on other sites More sharing options...
JosephLennemann Posted July 30, 2011 Author Report Share Posted July 30, 2011 It depends on what the bumper to bumper coverage length was... Up in Canada it is only 3 year/60,000 km, so if its anything similar to the US, it might be already over. I saw on the forum that someone fixed it by replacing the spring or something like that. Quote Link to comment Share on other sites More sharing options...
Jonathan Posted August 19, 2011 Report Share Posted August 19, 2011 Our 2011 has the same problem. We noticed it when driving the vehicle home from the dealership. Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted August 19, 2011 Official Dodge Support Report Share Posted August 19, 2011 There was a TSB issued for this condition. I have included it below. NUMBER: 23-004-10 GROUP: Body DATE: February 27, 2010 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC. SUBJECT: Sunglass Holder Will Not Stay Latched OVERVIEW: If the overhead console endures excessive heat the bezel may warp and the sunglass holder door will not stay latched in the closed position. Dealers are required to replace the bezel and follower arm which guides the sunglass holder door. MODELS: 2009 (JC) Journey NOTE: This bulletin applies to vehicles built before March 27, 2009 (MDH0327XX). SYMPTOM/CONDITION: The customer may experience the sunglass holder door unlatching and not return returning to the closed position in high heat conditions. DIAGNOSIS: Inspect the sunglass holder door, if it does not return to the closed position, perform the Repair Procedure. PARTS REQUIRED: Qty. Part No. Description AR (1) 68079408AA KIT, Overhead Console Sunroof AR (1) 68079409AA KIT, Overhead Console W/O Sunroof NOTE: Each kit will include two follower arms but only one is needed to perform the repair procedure. SPECIAL TOOLS/EQUIPMENT REQUIRED: C-4755 Trim Stick NUMBER: 23-004-10 MelbourneSxtAWD and dominic58 2 Quote Link to comment Share on other sites More sharing options...
Armendegga Posted August 20, 2011 Report Share Posted August 20, 2011 THanks @DodgeCares! Quote Link to comment Share on other sites More sharing options...
kmac171 Posted August 31, 2011 Report Share Posted August 31, 2011 There was a TSB issued for this condition. I have included it below. NUMBER: 23-004-10 GROUP: Body DATE: February 27, 2010 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC. SUBJECT: Sunglass Holder Will Not Stay Latched OVERVIEW: If the overhead console endures excessive heat the bezel may warp and the sunglass holder door will not stay latched in the closed position. Dealers are required to replace the bezel and follower arm which guides the sunglass holder door. MODELS: 2009 (JC) Journey NOTE: This bulletin applies to vehicles built before March 27, 2009 (MDH0327XX). SYMPTOM/CONDITION: The customer may experience the sunglass holder door unlatching and not return returning to the closed position in high heat conditions. DIAGNOSIS: Inspect the sunglass holder door, if it does not return to the closed position, perform the Repair Procedure. PARTS REQUIRED: Qty. Part No. Description AR (1) 68079408AA KIT, Overhead Console Sunroof AR (1) 68079409AA KIT, Overhead Console W/O Sunroof NOTE: Each kit will include two follower arms but only one is needed to perform the repair procedure. SPECIAL TOOLS/EQUIPMENT REQUIRED: C-4755 Trim Stick NUMBER: 23-004-10 Will they fix mine now that it's broken from trying to close it while trying to drive as it kept opening? It seems the pin that it swings down from broke off so now I have paper wedged to hold it up. Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted August 31, 2011 Official Dodge Support Report Share Posted August 31, 2011 THanks @DodgeCares! Your welcome. Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted August 31, 2011 Official Dodge Support Report Share Posted August 31, 2011 Will they fix mine now that it's broken from trying to close it while trying to drive as it kept opening? It seems the pin that it swings down from broke off so now I have paper wedged to hold it up. If it's under warranty they should fix it. Quote Link to comment Share on other sites More sharing options...
Germax Posted September 2, 2011 Report Share Posted September 2, 2011 I am the second owner and do have the 100.000 miles power train warranty (and I am happy to have it). Bumper to bumper is only 36.000 miles. Just see what the costs are, consider to buy the parts online, might be a lot less expensive, Quote Link to comment Share on other sites More sharing options...
wildhorse74 Posted December 17, 2011 Report Share Posted December 17, 2011 This seems to be a common issue since I too have the same problem I. My 2010 journey, kinda gotten use to the mirror being down by now, comes in handy to check my blind spot on my passengers side. Buy it would be nice to get if fixed. Quote Link to comment Share on other sites More sharing options...
bigdog5142 Posted September 18, 2012 Report Share Posted September 18, 2012 Not sure if you all have gotten it fixed by now or not, but I just bought an 09 SXT last month and had this same issue. Fixed it tonight...I'm pretty sure. I took the black plastic pin (that holds the door up) out of the overhead console all together. If you put your finger just under the pin and pry it out, it will snap right out. I looked at it for a long time...tried to cut a small piece of paper clip off and super glue that to the end of the pin to make it longer...couldn't do it. So, I took a piece of packing tape and rolled it up so that it would wedge right behind the pin housing and the overhead console. I attached that piece of packing tape to the back of the pin housing with super glue and trimmed it to be the size of the pin housing. I re-installed the pin housing by snapping it right back in and it is FINALLY holding it all up the way it should. If you REALLY hit the ceiling it can fall down, but I can hit it pretty hard and it stays in place. The door opens and closes as it should. Hopefully this was the answer...but for now...it works!!! Quote Link to comment Share on other sites More sharing options...
ka9qpn Posted October 31, 2012 Report Share Posted October 31, 2012 I'd already had the assembly replaced once, and the new one only lasted three months. Here's how I fixed it. I took that black piece that needs the longer pin, and made a longer pin. I carefully pulled out the existing pin with a very small pair of diagonal cutters. A large paper clip wasn't of sufficient diameter, so I took a wire brad that was a little larger diameter than the hole. Supporting the front side of the black piece with the jaws of my vise spaced just close enough to let the brad pass through, I carefully tapped the brad in with a tack hammer from the rear. Then, it was back inside the housing with the black piece. Cut the brad carefully, little by little, so it clears the holder body and runs in the pin track cast in the holder body without scraping the body of the housing. Cut only what you need. When you are done, you should have the new 'pin' protruding about half to three-quarters of the depth of the track. Quote Link to comment Share on other sites More sharing options...
chadb1 Posted December 23, 2012 Report Share Posted December 23, 2012 Does anyone know the cost of the new parts? Or I would love to see pictures of the fixes. I think I am missing the pin, I just have a plastic gear on the driver side of the sun glass holder. Quote Link to comment Share on other sites More sharing options...
Germax Posted December 29, 2012 Report Share Posted December 29, 2012 The plastic pin jumped when i was trying to bend it. Not using it, but want to get it fixed. Also, the inside suede is letting loose, poor built our cars.... Quote Link to comment Share on other sites More sharing options...
Germax Posted October 12, 2013 Report Share Posted October 12, 2013 Just got it fixed today, i never use the holder, so i got it taped to stay closed. Looked on line every couple of weeks and just found one complete center upper console for $50. The little pin can not be bought as a loose item, new console is $200!!! Quote Link to comment Share on other sites More sharing options...
redtomatoman Posted October 20, 2013 Report Share Posted October 20, 2013 My 2011 sunglass holder broke when I first got the DJ. Some little plastic piece that holds it closed broke. It was replaced under warranty. No problems since, but I am very careful with it because it is all plastic. Peace. Quote Link to comment Share on other sites More sharing options...
MelbourneSxtAWD Posted March 28, 2016 Report Share Posted March 28, 2016 @DodgeCares. Is this kit still available? dhh3 1 Quote Link to comment Share on other sites More sharing options...
jkeaton Posted March 28, 2016 Report Share Posted March 28, 2016 @DodgeCares. Is this kit still available? http://www.amazon.com/Mopar-Kit-overhead-console-68079408AA/dp/B008Y7R19E http://www.ebay.com/itm/MOPAR-OVERHEAD-CONSOLE-68079408AA-/111845726137?hash=item1a0a8657b9:g:-dkAAOSwAKxWZ-nd&vxp=mtr dhh3 1 Quote Link to comment Share on other sites More sharing options...
dhh3 Posted March 29, 2016 Report Share Posted March 29, 2016 Neither link shows a picture. I have never had any issues with mine. I never use it, but am curious what was wrong with it. This is such an old post, the fix must have incorporated at the factory. Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted March 29, 2016 Official Dodge Support Report Share Posted March 29, 2016 @DodgeCares. Is this kit still available? I'm not seeing it on our Mopar online store, however if your vehicle falls within the TSB guidelines your servicing dealership should be able to get the proper part for you. dhh3 1 Quote Link to comment Share on other sites More sharing options...
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