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2015 Journey R/T USB port not charging iPhone 6


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Hello,

I just bought the 2015 Journey R/T AWD with UConnect 8.4N system. When I connect my iPhone 6 (iOS 8.1) to the USB port in the center glove box compartment, neither it charges the phone nor it streams music from it. I took it to the dealer, they said it worked with a Samsung Android phone and it is not compatible with the new iPhones. Something related to the capacitor in the car not compatible to charge the new iPhones. Has anybody having the same issue? Anybody knows any solution to this issue? It is hard to believe that it won't even charge the iPhone using the USB port.

Please help!

Thanks.

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I have a jPhone5s and it worked flawlessly, including charging, until I updated to iOS8. Now, the phone works, and charges but iTunes are AFU. GPS still works; nothing else I have spent many hours on with Apple and Uconnect. The problem is with Uconnect and they are diligently working on a fix.

BTW, you can check which phones work by going to uconnectphone.com It will list all compatible phones there. It will list iphone 7, but not 8. So it becomes a patiently waiting game.

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I have a jPhone5s and it worked flawlessly, including charging, until I updated to iOS8. Now, the phone works, and charges but iTunes are AFU. GPS still works; nothing else I have spent many hours on with Apple and Uconnect. The problem is with Uconnect and they are diligently working on a fix.

BTW, you can check which phones work by going to uconnectphone.com It will list all compatible phones there. It will list iphone 7, but not 8. So it becomes a patiently waiting game.

Both my iPhone 6 and my wife's iPhone 5c charge and play music when connected to USB in center console. So, I know it is supposed to work unless we are lucky.

Looking at the replies, maybe it only works in 2014's and newer? Pretty sure it works in mine (wife has an iPhone)...

EDIT: Just realized the OP has a 2015. I will try and check when I get home tonight to verify...

Edited by Lobitz68
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I have same issue brother everything was working great soon as I got updates done from the dealer the USB port acted up.

Mine works intermittently and its driving me nuts to

If the USB port doesn't light up like mine doesn't than its not going to read it.

I've shut off my vehicle waited 5-10 min turn it on and bamn it works charges and reads my iPhone its driving me bonkers brother!

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I have same issue brother everything was working great soon as I got updates done from the dealer the USB port acted up.

Mine works intermittently and its driving me nuts to

If the USB port doesn't light up like mine doesn't than its not going to read it.

I've shut off my vehicle waited 5-10 min turn it on and bamn it works charges and reads my iPhone its driving me bonkers brother!

Weird... No changes other than a software update? Have you verified that all of the hidden wiring is firmly attached?

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