Woah322

The front seat head rests are designed to tilt from the bottom (hinged at the top) for driver and passenger comfort. In the event of a sufficient collision, they will deploy (also pushes out from the top) to reduce neck injuries.

I'LL BE OUT ON THE PROWL!

As of now there is no aftermarket replacement if you got the 8.4 in touchscreen. Like you meantioned you would loose the use of climate controls

As of now there is no aftermarket replacement if you got the 8.4 in touchscreen. Like you meantioned you would loose the use of climate controls

No I never contacted insurance, I verified though that I do have a comprehensive deductible of 1K so it didn't seem worth it. They only thing they said about specific detail was that there was some sort of line down the tank and then said it was punctured.
Update- 3 days later took it on a road trip, was suprised at the gas mileage, long behold I was wrong, the fuel gauge doesn't work now. I found out the hard way, went to the gas station and said fill it up and it took over 19 gallons and it was still reading half on the gauge and even the digital display showed 192 miles to empty. Next day CEl lights on P0461- did some research and it comes up at Fuel Level Sensor Circuit. Seems quite coincidental, contacted Dodge again, told me to bring it in, but the holiday and all it going to wait to Monday, so for now I drive around with the CEL light on and put gas everyday till I find out what the dealership has to say this time.

Finally picked up the vehicle today, almost two weeks later. Dealer wouldn't even give me a loaner and now got a 1,500 dollar bill to pay. There statement is vague " Tech verified fuel leak. Inspected and found fuel tank damage due to impact causing fuel to leak. Remove and replace fuel tank assembly and road test ok at this time". Parts 1085, labor 332.80, tax 96.62, shop materials 12.50= 1,526.92 dollars.
Referring to @bfruth I never got to see the old tank and the dealer isn't going into much detail.

Amazing, had 3 Journeys already and couldn't tell the difference between them and now any hopes of change are shot till 2018, 2019. People are going to loose interest in the vehicle if it doesn't change with the times and modernize

I have been doing business with my Dealer for over 20 years and don't mind having their name on the car. They take very good care of me.

I tend to agree!

Thats also a pic of the 2020 journey the way things at fiat are going

Just received confirmation that it is not a total loss. Shop estimate is around $6400 ~17 days.
Insurance gave us a fully loaded Grand Caravan in the meantime.
Winter Chill Pearlcoat is the colour name of our Journey. It was available only in the 2013 model year on select vehicles such as the Journey, Dart, Wrangler, Grand Cherokee, Compass and Patriot. Similar to my first Dodge which was an 88 Aries in Skyblue.
Thanks! Keep everyone posted.

Winterchill Journey??? WTH is a Winterchill Journey?

Sorry to see that. I hope you get it fixed/replaced to your satisfaction fast.

Mine SXT plus got the cloth but heated seats and steering wheel, seemed odd to have heated seats and no leather. To my knowledge when you have the leather wrapped steering wheel you also have the leather wrapped shifter.

I just can't believe how a 2 month old car with 6k miles and under full warranty and even bought the Maxuim care extended warranty brought to the dealership for a fuel leak is going to result in a comprehensive claim. My auto insurance policy doesn't currently doesn't even have glass coverage and my comprehensive is a 1k deductible. But like @bfurth it's probably something I could change on my own but for the year and to buy a fuel tank probably going to be a result of having to get the part from the dealership anyways. I find it perplexing how something supposedly so big and massive to impact the fuel tank and pop it (even though I never hit or ran anything over) and not cause damage to any other part of the vehicle like oil pan, exhaust etc.

If the damage was done by impact, there is no chance FCA is going to warranty the repair. It's physical road-side damage, and not something the warranty would cover. Insurance (comprehensive, as it was not the result of a collision with another vehicle) will cover it, if you report it. The only way FCA would ever cover this is under repeated incidents of the same issue, an NHTSA investigation, and proof that the fuel tanks are built of insufficient strength, or a specific production run of the tanks were built at less than specified strength.
You do have on other option, should you be brave enough - DIY. Fuel tanks, especially with a de-pressurized system such as the one you already have, are not difficult to remove (typically only have some straps holding them to the undercarriage. If the Journey is anything like the Grand Caravan, the fuel filter is probably integrated into the pump. That means the only lines you have to worry about are the purge canister and the two fuel lines (supply and return) and the filler tube. Drop the tank, remove the fuel pump and the wiring harness, re-install, and you're done. Without having access to a service manual, I would assume you need to cycle the ignition to "run" 3 times before actually starting the engine (press the ignition button twice to go from off to Acc, then Run, wait a few seconds, then press again to reset to Off, and repeat 3 times) to pressurize the fuel system.
Also, I am not a mechanic. This is basic information from when I replaced the fuel pump on my old Malibu. Your mileage may (and probably will) vary. Also, you'd be stuck with the cost of towing the vehicle from the dealership back to your driveway, plus the cost of obtaining a new tank, and the concern of working with (what little is left) gasoline.

Same here, it would be covered by comprehensive. Like getting a cracked or broken windshield driving down the road. No deductible.

Integrated booster seats? I have a loaded r/t I don't think I have those but how does 1 know if I do?

When I originally made the initial purchase the card was active and by time I had gone back and forth with coastal almost 2 weeks had passed and the bank had closed out the card. I purchased it direct from their website. I have the factory 8.4 in non navi but i really wanted the lock pick for the ability to add more then 1 camera and I'm tired of every time the truck moves it locks out the video on the front display but continues to play in the rear.

@dhh3- the only thing I would change is get some 3m adhesive remover and get rid of the decal from the dealer under the journey badging. I hate when dealerships do that , the first thing I did was threw out the license plate brackets and removed all dealer branding

The dealership told me to go through insurance,I just feel like they just looking to not warranty it. My deductible is 1,000 so even if I went through insurance they only going to pay the remaining 500. Still the fact I didn't hit anything on the road and that's it's brand new I guess don't matter

Probably not the right category but couldn't find one that fits . So I bought a 2015 Dodge Journey SXT AWD Blacktop back on Aug 29,2015 this was to replace another Journey as this being my 3rd one and quite happy with Dodge and the Journey line. The truck was back twice in the first month as the air conditioning would drain into the cabin of the vehicle and flood out the carpet and mats, but my issue now is a fuel leak. I was driving on the BQE in Queens, heard a loud pop, didn't think much of it, kept driving and when I parked at my job there was gas leaking from under the vehicle. I called to have it towed, wouldn't tow till the fire department came and made it safe as it was a fuel leak,the fire department came along with the hazmat team and drilled a hole in the tank to drain it and thus make it safe to be towed. Truck was towed from Queens, NY to Sansone Dodge in Jersey and after sitting there a few days was told the tank suffered impact damage and it's my problem, not under warranty and want 1,500 go fix it. I never hit anything or ran anything over. Also telling me the gas tank is plastic (polymer) and it appears to have cracked from impact. I'm not one to complain but this is a 2 month old truck and it could have easily blew up with me driving cause the gas was leaking all over the place as I was driving and I had to pay for a tow, plus the Haz Mat clean up costs and best yet, won't give me a rental. I really am out of words for Dodge on this one.

I highly doubt it should say "Plus" on the rear. Pull your window sticker that's the key place to check.

@dhh3- the only thing I would change is get some 3m adhesive remover and get rid of the decal from the dealer under the journey badging. I hate when dealerships do that , the first thing I did was threw out the license plate brackets and removed all dealer branding

Agreed. You will get a lot better advice if we can see the code. It's probably not a fix that will be hard to figure out if there is a code popping up.