Stacey Herperger Posted November 17, 2015 Report Share Posted November 17, 2015 I have a 2015 journey and the radio is now stuck on scan no matter what I do. Is this a common problem? dhh3 1 Link to comment Share on other sites More sharing options...
Lobitz68 Posted November 17, 2015 Report Share Posted November 17, 2015 Never heard of it. Try unhooking the negative battery cable for a bit. If that doesn't work, you should have a warranty on a vehicle that new. Use it... dhh3 1 Link to comment Share on other sites More sharing options...
jkeaton Posted November 17, 2015 Report Share Posted November 17, 2015 Never heard of it. Try unhooking the negative battery cable for a bit. If that doesn't work, you should have a warranty on a vehicle that new. Use it... I second. Welcome to the forum. dhh3 1 Link to comment Share on other sites More sharing options...
Stacey Herperger Posted November 17, 2015 Author Report Share Posted November 17, 2015 Thanks! I know very little about cars, I just bought this one used 2 weeks ago, so I'm a little sad that I'm already having issues with it. this is the first used vehicle I've ever purchased, but I figured since it was 2015, and only had 20,000 km it would be okay. I'll see if my husband can disconnect the power for me, otherwise I guess I'll have to navigate how to use the warranty as well haha. dhh3 1 Link to comment Share on other sites More sharing options...
jkeaton Posted November 17, 2015 Report Share Posted November 17, 2015 That's what warranties are for. dhh3 1 Link to comment Share on other sites More sharing options...
larryl Posted November 17, 2015 Report Share Posted November 17, 2015 Take it to the dealer so they can see the issue and try to fix it At least you will have a starting point with the problem OhareFred, dhh3 and jkeaton 3 Link to comment Share on other sites More sharing options...
dhh3 Posted November 18, 2015 Report Share Posted November 18, 2015 Welcome aboard. jkeaton 1 Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCACares Posted November 27, 2015 Official Dodge Support Report Share Posted November 27, 2015 Thanks! I know very little about cars, I just bought this one used 2 weeks ago, so I'm a little sad that I'm already having issues with it. this is the first used vehicle I've ever purchased, but I figured since it was 2015, and only had 20,000 km it would be okay. I'll see if my husband can disconnect the power for me, otherwise I guess I'll have to navigate how to use the warranty as well haha. Hi Stacey: I suggest contacting your local dealership to get a diagnosis. Also here is a link to your warranty manual: http://www.fcacanada.ca/owners/en/service_manuals.php?brand=dodge Let me know if you need further assistance. Kathleen Top Care Specialists FCA Canada dhh3 1 Link to comment Share on other sites More sharing options...
larryl Posted November 28, 2015 Report Share Posted November 28, 2015 Stacey is gone 11journeybama, jkeaton and dhh3 3 Link to comment Share on other sites More sharing options...
bramfrank Posted November 29, 2015 Report Share Posted November 29, 2015 Why is everyone jumping on the OP? She has never had to deal with problems and she was candid enough to admit it. Some of the comments and questions made by those in the topic are likely also potential targets for derision.As my father used to say; If you don't have something nice to say, shut your pie hole. (Not that I listened to him much back then, or sometimes even now). But this thread was just mean spirited. Link to comment Share on other sites More sharing options...
jkeaton Posted December 1, 2015 Report Share Posted December 1, 2015 (edited) No need for personal attacks. No reason for name calling. Edited December 1, 2015 by jkeaton Link to comment Share on other sites More sharing options...
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