Journeyman425

Our 2013 Journey Crew has been very reliable for us. Like many others, we had to have the radio replaced. The unit functioned perfectly fine other than a corrupted navigation map which required the replacement of the radio to correct. We have 67,000 miles on the car and that is really the only problem we've had with it. No warning lights, no ominous noises, and it runs smooth and straight.
 
It is worth noting that this car was in a major collision at 30,000 miles which required the nose of the car to be replaced and some welding of the driver's side frame rail (yes it's unit body but it's the structural component to which the engine and some of the suspension it bolted to). Even with that kind of damage, the car came back to us in perfectly good working order, and we've more than doubled the mileage on it since that work was done with no issues.
 
I am a dealer service manager, and I still purchased a Mopar Maximum Care lifetime service contract despite the fact that I receive discounted parts as a dealer employee. Some of these components are very expensive as was mentioned in an earlier thread - like the aforementioned radio - and you can recover the cost of your contract in as little as one major repair. Plus, if anything should happen to me, all my wife has to do is pay a $100.00 deductible on any covered repair (and Maximum Care excludes very few items) for as long as she owns the car.
 
We've had very good experiences with our Chryslers. My daily driver is a 2000 300M with 309,800 miles, my 18 year old son drives a 1999 300M with 142,000 miles. Both run perfectly with no warning lights or odd noises. The Journey has been fine so far as I said. You do NOT have to purchase your service contract from your selling dealer. You are free to shop around as bramfrank suggested. Your dealer told you what they did in an attempt to keep your business in-house. A Mopar Vehicle Protection Plan is good at ANY FCA dealership.

Our 2013 Journey Crew has been very reliable for us. Like many others, we had to have the radio replaced. The unit functioned perfectly fine other than a corrupted navigation map which required the replacement of the radio to correct. We have 67,000 miles on the car and that is really the only problem we've had with it. No warning lights, no ominous noises, and it runs smooth and straight.
 
It is worth noting that this car was in a major collision at 30,000 miles which required the nose of the car to be replaced and some welding of the driver's side frame rail (yes it's unit body but it's the structural component to which the engine and some of the suspension it bolted to). Even with that kind of damage, the car came back to us in perfectly good working order, and we've more than doubled the mileage on it since that work was done with no issues.
 
I am a dealer service manager, and I still purchased a Mopar Maximum Care lifetime service contract despite the fact that I receive discounted parts as a dealer employee. Some of these components are very expensive as was mentioned in an earlier thread - like the aforementioned radio - and you can recover the cost of your contract in as little as one major repair. Plus, if anything should happen to me, all my wife has to do is pay a $100.00 deductible on any covered repair (and Maximum Care excludes very few items) for as long as she owns the car.
 
We've had very good experiences with our Chryslers. My daily driver is a 2000 300M with 309,800 miles, my 18 year old son drives a 1999 300M with 142,000 miles. Both run perfectly with no warning lights or odd noises. The Journey has been fine so far as I said. You do NOT have to purchase your service contract from your selling dealer. You are free to shop around as bramfrank suggested. Your dealer told you what they did in an attempt to keep your business in-house. A Mopar Vehicle Protection Plan is good at ANY FCA dealership.

Our 2013 Journey Crew has been very reliable for us. Like many others, we had to have the radio replaced. The unit functioned perfectly fine other than a corrupted navigation map which required the replacement of the radio to correct. We have 67,000 miles on the car and that is really the only problem we've had with it. No warning lights, no ominous noises, and it runs smooth and straight.
 
It is worth noting that this car was in a major collision at 30,000 miles which required the nose of the car to be replaced and some welding of the driver's side frame rail (yes it's unit body but it's the structural component to which the engine and some of the suspension it bolted to). Even with that kind of damage, the car came back to us in perfectly good working order, and we've more than doubled the mileage on it since that work was done with no issues.
 
I am a dealer service manager, and I still purchased a Mopar Maximum Care lifetime service contract despite the fact that I receive discounted parts as a dealer employee. Some of these components are very expensive as was mentioned in an earlier thread - like the aforementioned radio - and you can recover the cost of your contract in as little as one major repair. Plus, if anything should happen to me, all my wife has to do is pay a $100.00 deductible on any covered repair (and Maximum Care excludes very few items) for as long as she owns the car.
 
We've had very good experiences with our Chryslers. My daily driver is a 2000 300M with 309,800 miles, my 18 year old son drives a 1999 300M with 142,000 miles. Both run perfectly with no warning lights or odd noises. The Journey has been fine so far as I said. You do NOT have to purchase your service contract from your selling dealer. You are free to shop around as bramfrank suggested. Your dealer told you what they did in an attempt to keep your business in-house. A Mopar Vehicle Protection Plan is good at ANY FCA dealership.

I am a dealer service manager. I've had this conversation with several people at FCA as to why the vehicle shows the feature in the radio screen, allows it to be seemingly toggled on and off, yet the car may or may not have them. No one has been able to give me a factual answer. If you read through this thread from the beginning, you will see that I have had some success adding the proper sales code which allows the DRL to be activated once the vehicle is reconfigured at the dealership. Over the last few years, the sales code has been removed from the dealer website (DealerConnect) by FCA, put back, and removed again with no explanation. I monitor it periodically and will announce its return in this thread should that ever happen.
 

You may have a low key fob battery that prevents the vehicle from immediately recognizing that the fob has returned to the passenger compartment. Switch FOBIKS and see if the problem disappears. If so, then replace the battery in your original FOBIK, preferably in both. If not, you may have a faulty antenna which is not detecting the FOBIKS' movement.
 

Journeyman425, it was there and was able to pick it up, Friday aft.  Love it!  Will put pictures in the forum on Monday!  Thanks, Journeyman425!
 

3C4PDDGG4HT544478

Welcome aboard!

Left Toluca on railcar yesterday @ 10:26 AM. ETA to Landers McLarty 10/27/16. Stay tuned!

Welcome to the Forum, David. We love our 2013 Crew. Bought it new and never looked back. 65,000 miles and it is rock-solid dependable, everything works as it should.

Still no LMK as of 9/28

Ray - Your Journey has been built! Production status is "I", which means built and final inspection pending. No shipping ETA yet. I'll keep you posted.

Success!   DRL's work as long as the vehicle is in gear and the parking brake is NOT set.   Works if light switch is either in 'off' or 'auto' setting.

Hi Ray - it was I who tracked your VIN and build/delivery process for you through DealerConnect on your current Crossroad. As I recall you are a retired Chrysler Engineer.
 
There's a new tracking system in place which I haven't used yet. I tried running your VON but it did not return any results. That either means that it's not in their tracking system yet, or I simply don't know how to use it yet. Scenario number two is the most likely...
 
I will try a couple of VONs from my own dealership and see if they work. If yes, then scenario number one begins to exhibit some modicum of validity. I'll keep you posted.

Hi Ray - it was I who tracked your VIN and build/delivery process for you through DealerConnect on your current Crossroad. As I recall you are a retired Chrysler Engineer.
 
There's a new tracking system in place which I haven't used yet. I tried running your VON but it did not return any results. That either means that it's not in their tracking system yet, or I simply don't know how to use it yet. Scenario number two is the most likely...
 
I will try a couple of VONs from my own dealership and see if they work. If yes, then scenario number one begins to exhibit some modicum of validity. I'll keep you posted.

Replace the battery first, especially if it is the original one. We have customers who often try to jump start a car with booster cables and are unsuccessful because of insufficient amperage across the cables. A booster pack will usually do the trick there. Anyway, if a battery cell is faulty, your tester may still show a good test but again, there won't be enough amps to crank the engine. Erratic voltage plays havoc with modern automotive electrical systems as dhh3 mentioned earlier and is likely the root cause of your radio display issues. When you change the battery, make sure you thoroughly clean the battery cable ends as well. If no warning lights illuminate with the engine at idle, then your alternator is operating normally and should not require replacement. They do fail but not nearly as often as the batteries do.

No problem, I'm sorry that I can't help you...yet. I'm still on the hunt for this sales code to return so I can help people get them enabled. I hope it comes back as it did last year. Until then...

Love that vintage Travco!
 

Thank you for the confirmation on this Journeyman.

Hi Bob -
Checked again tonight for sales code LMK for daytime running lights but it is still absent from my menu of available codes. However, I added the codes necessary to enable power to your trailer wiring. Return your Journey to your dealership and have them perform a Vehicle Restoration which will pick up the new codes and enable power to the wiring. I'll keep looking for you and the others here for LMK to return.

You're right, I just tried the center belt in my 2013 and it does not have ALR either, yet the 2013 manual says the same thing - that it is available in all passenger seating positions with a combination lap/shoulder belt.

From the manual:
Automatic Locking Retractors (ALR) Mode — If EquippedIn this mode, the shoulder belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder belt. The Automatic Locking Mode is available on all passenger-seating positions with a combination lap/shoulder belt.
When To Use The Automatic Locking ModeUse the Automatic Locking Mode anytime a child safety seat is installed in a seating position that has a belt with this feature. Children 12 years old and under should always be properly restrained in the rear seat.
How To Engage The Automatic Locking Mode Buckle the combination lap and shoulder belt. Grasp the shoulder portion and pull downward until the entire belt is extracted. Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the safety belt is now in the Automatic Locking Mode. How To Disengage The Automatic Locking ModeUnbuckle the combination lap/shoulder belt and allow it to retract completely to disengage the Automatic Locking Mode and activate the vehicle sensitive (emergency) locking mode.

Do you mean that the retractor does not lock or that the latch plate will not lock in the belt catch?

...and just for  giggles I logged into DealerConnect just after my last post and rechecked Bob's VIN, but still no LMK code. I'll keep after it.
 

Sorry for the late reply - was away for a few days with my family and I always unplug and fall off the grid when we go on vacation. Anyway, changing the Country Code in the vehicle's body controller enables the DRL on older Chrysler products. That ability basically disappeared somewhere around 2006-07 depending on the model and its wiring architecture. I can do that on my 2000 300M, but the Journey's architecture requires a sales code and vehicle reconfiguration to make it work.