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2011 Crew clock


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If your Journey is equipped with any of these radios, this may help:

STAR Case

Case Number: S1308000363

Release Date:

10/11/2013

Symptom/Vehicle Issue:

REB, RHA Radio, Clock Gains Time

Discussion:

Clock appears to gain time, use the following software update disc to complete.

Note: Some radios have a display indicating the radio is at the correct software level as displayed below. Use the disc update to overwrite and reset the radio to correct the clock gain complaints.

There is a list of software part numbers which correspond to the appropriate radio sales code which I cannot reprint here - it will not copy and paste from the document. All dealers have access to this STAR case - just provide them with the case number at the top of this document.

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  • 1 month later...
  • Official Dodge Support

Mine gains a minute a week and have been told there was nothing to do, I'm glad to see there is something. I will be calling my service tech with that reference disk above. thanks!

Lisa Bluesky,

Happy to see a solution for this, any news on the fix?

I think @Lawdog1911 put it best, keeps you on time for work.

Cheers!

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  • 5 years later...

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