Nay82 Posted November 10, 2020 Report Share Posted November 10, 2020 Hi I have 2011 dodge journey my doors not locking using the lock panel or my key. Or will not lock when I put the car in drive. So I checked the fuse that wasn't the issue. Can someone help me out on what the issue could be. Quote Link to comment Share on other sites More sharing options...
5rebel9 Posted November 10, 2020 Report Share Posted November 10, 2020 I'd start with checking for broken wires inside the rubber "boot" between the drivers door and the body of the car. Broken wires are easy to see and repair as they are color coded wires to "patch" back together. OhareFred 1 Quote Link to comment Share on other sites More sharing options...
2late4u Posted November 10, 2020 Report Share Posted November 10, 2020 45 minutes ago, Nay82 said: Hi I have 2011 dodge journey my doors not locking using the lock panel or my key. Or will not lock when I put the car in drive. So I checked the fuse that wasn't the issue. Can someone help me out on what the issue could be. so is it all the doors? what about each door locking with the controls on that door or are you talking about the master control on the drivers door?does the hatch lock and lock with the out side button? are you also saying none of them will lock or unlock using the key fob? since you say the key doesn't work so that would only be for the drivers door,, if the key wont unlock the door then it is the lock itself in that door,, a broke wire or fuse won't strop a key from working.,,,either a dealership or possible a glass repair shop could fix the door lock for you Quote Link to comment Share on other sites More sharing options...
Nay82 Posted November 10, 2020 Author Report Share Posted November 10, 2020 1 hour ago, 2late4u said: so is it all the doors? what about each door locking with the controls on that door or are you talking about the master control on the drivers door?does the hatch lock and lock with the out side button? are you also saying none of them will lock or unlock using the key fob? since you say the key doesn't work so that would only be for the drivers door,, if the key wont unlock the door then it is the lock itself in that door,, a broke wire or fuse won't strop a key from working.,,,either a dealership or possible a glass repair shop could fix the door lock for you Yes its all doors aren't looking and yes the master control on both doors aren't looking the doors. And when I stated about the key far as looking the doors with my key remote its not locking the doors. Quote Link to comment Share on other sites More sharing options...
Nay82 Posted November 10, 2020 Author Report Share Posted November 10, 2020 2 hours ago, 5rebel9 said: I'd start with checking for broken wires inside the rubber "boot" between the drivers door and the body of the car. Broken wires are easy to see and repair as they are color coded wires to "patch" back together. Ok thank you Quote Link to comment Share on other sites More sharing options...
Nay82 Posted November 10, 2020 Author Report Share Posted November 10, 2020 and no the hatch isn't locking as well. 26 minutes ago, Nay82 said: Yes its all doors aren't looking and yes the master control on both doors aren't looking the doors. And when I stated about the key far as looking the doors with my key remote its not locking the doors. And no the 26 minutes ago, Nay82 said: Yes its all doors aren't looking and yes the master control on both doors aren't looking the doors. And when I stated about the key far as looking the doors with my key remote its not locking the doors. 26 minutes ago, Nay82 said: Yes its all doors aren't looking and yes the master control on both doors aren't looking the doors. And when I stated about the key far as looking the doors with my key remote its not locking the doors. Quote Link to comment Share on other sites More sharing options...
5rebel9 Posted November 10, 2020 Report Share Posted November 10, 2020 (edited) What trim level is this Journey? Are you sure you checked all proper fuses? Does anything else not function? And was this a sudden total failure or were things going awry over time? EDIT: How did you check the 40 amp maxi fuse? They are not the easiest to check, like the other blade style fuses. Edited November 10, 2020 by 5rebel9 Quote Link to comment Share on other sites More sharing options...
2late4u Posted November 10, 2020 Report Share Posted November 10, 2020 sound like a fuse since both doors are inop with the key fob and manual controls, there also has to be module that controls the lock/unlock of all the doors not sure what it would be called, more than that i would have to call in help from dealership or a garage.good luck and please report back on what you find out to be the problem Nay82 1 Quote Link to comment Share on other sites More sharing options...
2late4u Posted November 10, 2020 Report Share Posted November 10, 2020 hope it isn't the TPIM module,,,,,, also would check the drivers side door at the rubber boot for frayed wires causing a short and make sure you are checking the fuses correctly there are 2 fuse boxes on the journey one under the hood and one under the glove box behind the carpet a bitch to get to they say.good luck Power door locks do not function Power door locks that do not function are another common symptom for a problem with the door lock relay. If the power door lock relay fails, it will cut off power to the entire power door lock system and may cause them to not function correctly. For vehicles equipped with door lock cylinders, the door can still be opened using the key. However, vehicles without door lock cylinders will not be able to lock or unlock the doors until power is restored. For vehicles with traditional style door lock cylinders and keys, a bad power door lock relay will merely disable the power door lock feature. For vehicles without door lock cylinders, however, this may make entering the vehicle difficult if not impossible if the doors cannot unlock due to a bad relay. If your power door lock system is having any issues, or you suspect that your relay may be having a problem, have the vehicle inspected by a professional technician, such as one from YourMechanic, to determine if your car needs a door lock relay replacement. OhareFred 1 Quote Link to comment Share on other sites More sharing options...
2late4u Posted November 10, 2020 Report Share Posted November 10, 2020 just read this on a dodge truck forum...are your windows responding when you push the buttons? The driver's control panel controls everything else. If it dies, none work. Pop the plate off and make sure the connection is on firm. If so, you're probably looking at replacing it. It's always a good idea to check fuses though. I've troubleshooted a problem for hours before realizing it was just a blown 25 cent fuse. I asked a service guy at a Dodge Dealer if it might be a fuse and he said it is not if the windows work which they do. Quote Link to comment Share on other sites More sharing options...
Armando G Posted November 10, 2020 Report Share Posted November 10, 2020 Did you search this cool site on the link below? Sounds like a very similar issue with a solution. Other than that, I guess I would ask how did you test the fuse? Put in a new one or just looked at it? Quote Link to comment Share on other sites More sharing options...
Nay82 Posted November 10, 2020 Author Report Share Posted November 10, 2020 Yes the windows work Quote Link to comment Share on other sites More sharing options...
Nay82 Posted November 10, 2020 Author Report Share Posted November 10, 2020 The guy at advancee auto just looked at the fuse he didn't test it Quote Link to comment Share on other sites More sharing options...
Armando G Posted November 11, 2020 Report Share Posted November 11, 2020 7 minutes ago, Nay82 said: The guy at advancee auto just looked at the fuse he didn't test it Well, you started with the basics which is good. Now you have to be thorough. I've learned that a hairline crack, a little corrosion, or even rust can affect a fuse. On the flip side, there might be some corrosion on the fuse box itself that might not be letting it get a good current. See any white crap on there? Don't do anything else until you are positive the fuse is good and you are getting a current to the switch. Otherwise you might be chasing a speculation. jkeaton and OhareFred 2 Quote Link to comment Share on other sites More sharing options...
Nay82 Posted November 11, 2020 Author Report Share Posted November 11, 2020 1 hour ago, Armando G said: Well, you started with the basics which is good. Now you have to be thorough. I've learned that a hairline crack, a little corrosion, or even rust can affect a fuse. On the flip side, there might be some corrosion on the fuse box itself that might not be letting it get a good current. See any white crap on there? Don't do anything else until you are positive the fuse is good and you are getting a current to the switch. Otherwise you might be chasing a speculation. Thank you so much will buy a fuse tester tomorrow Quote Link to comment Share on other sites More sharing options...
Nay82 Posted November 11, 2020 Author Report Share Posted November 11, 2020 7 hours ago, 2late4u said: so is it all the doors? what about each door locking with the controls on that door or are you talking about the master control on the drivers door?does the hatch lock and lock with the out side button? are you also saying none of them will lock or unlock using the key fob? since you say the key doesn't work so that would only be for the drivers door,, if the key wont unlock the door then it is the lock itself in that door,, a broke wire or fuse won't strop a key from working.,,,either a dealership or possible a glass repair shop could fix the door lock for you Yes all doors and hatch isn't locking either. Quote Link to comment Share on other sites More sharing options...
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