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Radio Turns Off and 12v Power Stops Working


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I recently purchased a 2017 Journey. Today  before leaving church it suddenly shut off in the parking lot. Then, after lunch, the radio screen was blank and the charger/USB/Aux Jack was dead in the center console. Fuses were good. Went to leave my girlfriend’s place and everything started working again. Then, after another stop...nothing. Then later it al worked. Any idea what’s going on??? Has anyone else had this issue and figured it out???

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On 1/20/2019 at 6:22 PM, Dsammons3 said:

I recently purchased a 2017 Journey. Today  before leaving church it suddenly shut off in the parking lot. Then, after lunch, the radio screen was blank and the charger/USB/Aux Jack was dead in the center console. Fuses were good. Went to leave my girlfriend’s place and everything started working again. Then, after another stop...nothing. Then later it al worked. Any idea what’s going on??? Has anyone else had this issue and figured it out???

 

Hi Dsammons3,

We're sorry to hear about this! We suggest having your dealer look into this. You may also send us a private message if you would like any additional assistance with this concern. We're happy to help!

Lydia

Dodge Social Care Specialist

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