ixlr8hrd Posted June 24, 2018 Report Share Posted June 24, 2018 As noted I have a 2016 Journey. The Check Engine Light came on recently, and now is on solid and the car is running fine, but I really want to know what it is telling me...unfortunately I wasn't driving the car when it came on, and no one can tell me when it came on...(Kids, and wife!) I am trying to connect an Actron CP9575 (Sotware Version D35B). I connect the scanner and attempt to push the Start button to put the car in to "Run" mode. Unfortunately the "Off" button dims and pushing the start button does not change it to "Run". I put the car in "Run" mode first and then plug the scanner in...and the car goes crazy! The wipers start the center screen (behind the steering wheel) is displaying Check AWD, Fuel Low, etc... the list goes on. I pull the scanner off and the car returns to normal and starts up, but the CEL remains on. I have updated the scanner to the latest update offered by Actron. I have two questions: 1. Does anyone know if this scanner is compatible with this car?...I figure it is since the scanner is ODB II/EODB it would work. 2. If it is compatible, I have searched all over trying to find the right procedure for hooking this scanner to the vehicle and getting it to link properly to the car. What am I missing? Thanks for all responses in advance...I am really stuck here. Eric Quote Link to comment Share on other sites More sharing options...
Camper Posted June 24, 2018 Report Share Posted June 24, 2018 I used ODBII on my 2016 Journey, without any issue.However, my scanner is connect to laptop (Autoenginuity) Quote Link to comment Share on other sites More sharing options...
jkeaton Posted June 24, 2018 Report Share Posted June 24, 2018 (edited) Do the instructions for the scanner tell you to put the vehicle in run mode? Mine doesn’t. Just plug it in and it works. Edited June 26, 2018 by jkeaton Quote Link to comment Share on other sites More sharing options...
ixlr8hrd Posted June 24, 2018 Author Report Share Posted June 24, 2018 The scanner i have tells me to plug the scanner in and put it into "Run" but the car won't go to run mode once the scanner is plugged into the Vehicle OBD II port. When I plug the scanner in to the port the scanner does power up...sits in "Working" mode for about 2 minutes then comes up with a "Can't link to Vehicle" please try again...I just can't think of why this isn't working...I plugged the scanner into my work car (2012 Chevy Impala) and it read that vehicle just fine. So I know the scanner is working. Quote Link to comment Share on other sites More sharing options...
ixlr8hrd Posted June 24, 2018 Author Report Share Posted June 24, 2018 POST ADDITION: The Journey is running fine as far as I can tell. I just can't get the CEL to reset. It's on solid. I even tried the put the car in run, press the gas pedal to the floor 3 times within 10 seconds and that didn't turn off the CEL. Quote Link to comment Share on other sites More sharing options...
Armando G Posted June 24, 2018 Report Share Posted June 24, 2018 I'll assume your past your warranty period, or you would of just taken it to the dealer. If so, have you thought about taking it to a parts store that will do a CEL check for free? This will let you see if their machine works on your car (and maybe tell you why it won't work), and if they can clear the code. Our local Auto Zone or Aamco does a free check. OhareFred 1 Quote Link to comment Share on other sites More sharing options...
2late4u Posted June 24, 2018 Report Share Posted June 24, 2018 contact the maker of your scanner and ask advice from them,i would return it if possible and as Armando suggest take it to your local parts store for a free scan.. OhareFred 1 Quote Link to comment Share on other sites More sharing options...
ixlr8hrd Posted June 24, 2018 Author Report Share Posted June 24, 2018 Well believe it or not. The light went off today. Filled it up with gas. It was at about a 1/3 of a tank. I had checked the gas cap earlier as one of the first things I looked at...drove the car and the light never went off. I have contacted Actron to see if my scanner is compatible with the Journey, just haven’t heard back from them. Thanks for all the the quick responses! Quote Link to comment Share on other sites More sharing options...
Armando G Posted June 25, 2018 Report Share Posted June 25, 2018 Glad it's resolved...not sure what pumping gas into it has to do with it? Hope it stays off. Quote Link to comment Share on other sites More sharing options...
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