Saad Kawan Salim Posted October 2, 2016 Report Share Posted October 2, 2016 Radio code Quote Link to comment Share on other sites More sharing options...
bramfrank Posted October 2, 2016 Report Share Posted October 2, 2016 What happened that it is locked? Quote Link to comment Share on other sites More sharing options...
jkeaton Posted October 3, 2016 Report Share Posted October 3, 2016 What happened after 30 minutes? Quote Link to comment Share on other sites More sharing options...
LisaLeeMcLeod Posted October 20, 2016 Report Share Posted October 20, 2016 You need to bring the radio or truck to the dealer to get the anti-theft code. Dealer service can provide it and / or the parts department if you purchased it used. I you swapped it into the truck as a used part - you will need to provide proof of ownership. If it is the factory radio installed when new - the dealer can put the code in for you ... although I am concerned as to why it needed it i the first place. Did you have a dead battery or some reason for the radio to lose all power for a period of time? Quote Link to comment Share on other sites More sharing options...
bramfrank Posted October 20, 2016 Report Share Posted October 20, 2016 1 hour ago, LisaLeeMcLeod said: Did you have a dead battery or some reason for the radio to lose all power for a period of time? Unlike some radios, the one in our vehicles doesn't 'forget' that the code was entered when power is removed - the code is stored in non-volatile memory, so the radio would have to have 'glitched' for it to need to be re-unlocked. Quote Link to comment Share on other sites More sharing options...
LisaLeeMcLeod Posted October 20, 2016 Report Share Posted October 20, 2016 Hi bramfrank - Thanks .... learned something new today!!! Good to know. Quote Link to comment Share on other sites More sharing options...
LisaLeeMcLeod Posted October 20, 2016 Report Share Posted October 20, 2016 11 minutes ago, bramfrank said: Unlike some radios, the one in our vehicles doesn't 'forget' that the code was entered when power is removed - the code is stored in non-volatile memory, so the radio would have to have 'glitched' for it to need to be re-unlocked. I have read here in the forum that our radios can be 'glitchy' as you put it ... I thought that issue was resolved with the firmware updates? Quote Link to comment Share on other sites More sharing options...
bramfrank Posted October 20, 2016 Report Share Posted October 20, 2016 (edited) 13 minutes ago, LisaLeeMcLeod said: I have read here in the forum that our radios can be 'glitchy' as you put it ... I thought that issue was resolved with the firmware updates? The 'glitch' you refer to (the symptom being that you have no access to mapping in the navigator with a message on screen of 'can't unlock maps') has not been resolved by the R65 recall - lots of radios have failed after they've been updated, though it is something that can be fixed in the field if you know how. Edited October 20, 2016 by bramfrank Quote Link to comment Share on other sites More sharing options...
LisaLeeMcLeod Posted October 20, 2016 Report Share Posted October 20, 2016 Thank - Good to know. I will reach out to the forum if I have issues with mine...but I think mine are RB5 radios ... regardless - I will keep my fingers crossed. Thanks for the feedback. Lee Quote Link to comment Share on other sites More sharing options...
bramfrank Posted October 20, 2016 Report Share Posted October 20, 2016 They're all RB5 radios, but there are three generations of them. If yours came from a 2013 or later it is likely the most recent one and that is the one that's most susceptible to the 'can't unlock maps' problem. Quote Link to comment Share on other sites More sharing options...
LisaLeeMcLeod Posted October 21, 2016 Report Share Posted October 21, 2016 I believe that my new one came out of a 2012 model.... Quote Link to comment Share on other sites More sharing options...
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