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Tried loading pictures from USB drive to hard drive in car....could see thumbnails on USB drive, but once loaded to car hard drive, it becomes a black pic...how do I fix this?

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What year?  2011 and later don't have a hard drive, is my understanding.   The uconnect system may not support JPEG format files.  If that's the case, then there wouldn't be a fix.  Don't know for sure.  Just curious.   Why do you want to load JPEG files? 

 

Peace.  

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