Journeygirl2015 Posted April 22, 2019 Report Share Posted April 22, 2019 Hey everyone, Other day I went to get into my journey and raise the seat after my husband drove and I cant get the seat to raise with the manual level. Anyone got any ideas on what might be broken? It will lower but wont come back up. is this normal? Does this happen alot? Quote Link to comment Share on other sites More sharing options...
2late4u Posted April 22, 2019 Report Share Posted April 22, 2019 of course its not normal. lever probally has come loose from the mechanism that it should be attached to or something else has jammed or came loose.just remove the seat to work on it or try to take it apart while it is in the car. havent heard of this problem on the front seats,the rears have heard a few complain of them getting jammed in the forward position but no one ever reports back what they found out how to fix it.. good luck Quote Link to comment Share on other sites More sharing options...
Journeygirl2015 Posted April 22, 2019 Author Report Share Posted April 22, 2019 Hey thanks. If he can't figure it out likely I will just upgrade to power seats from another 2015. Read another post on here that they were plug and play. Quote Link to comment Share on other sites More sharing options...
2late4u Posted April 22, 2019 Report Share Posted April 22, 2019 1 minute ago, Journeygirl2015 said: Hey thanks. If he can't figure it out likely I will just upgrade to power seats from another 2015. Read another post on here that they were plug and play. well be sure to see if the power connectors would be there if it didnt come with power seats, have you verified that you have the connectors are there and also that there is power going to them, with these new cars you might have to have the dealership add the sale code to activate them if so. good luck and report back what you find out Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted April 23, 2019 Official Dodge Support Report Share Posted April 23, 2019 On 4/22/2019 at 4:16 PM, Journeygirl2015 said: Hey everyone, Other day I went to get into my journey and raise the seat after my husband drove and I cant get the seat to raise with the manual level. Anyone got any ideas on what might be broken? It will lower but wont come back up. is this normal? Does this happen alot? Hi Journeygirl2015, We’re sorry to hear about this. We certainly understand how frustrating this may be. Please feel free to let us know via private message if you decide to address this with your dealer and we will gladly assist you during that process. Lydia Dodge Social Care Specialist Quote Link to comment Share on other sites More sharing options...
Journeygirl2015 Posted April 29, 2019 Author Report Share Posted April 29, 2019 So far what was found was that there is a spring gear in the seat that raises and lowers the seat. Something inside this part is likely broken as now it wont go up or down. I managed to get it removed from the seat and get seat all the way up for the wife, Then i had her put a little pressure to push the seat down some, reinstalled the broken gear/spring and now the seat is where we both like it since we can adjust the steering column lol. I cannot seem to find this part however, as I don't think they sell just this. I would likely have to but a new seat all together. I am working with a seller on EBay for a power seat just trying to get more pictures from them. OhareFred and mechanical-idiot 1 1 Quote Link to comment Share on other sites More sharing options...
2late4u Posted April 29, 2019 Report Share Posted April 29, 2019 thanks for giving feed back for other posters who sometimes might have the same problem keep us updated on your install on the power seat and how easy it is and if you have all the plugs already there..... mechanical-idiot 1 Quote Link to comment Share on other sites More sharing options...
Journeygirl2015 Posted April 29, 2019 Author Report Share Posted April 29, 2019 Alright all, So i did confirm at the junk yard that 2015-2017 Journeys do have the same plugs for the driver seat and power is going to each. I tested on another Manual seat Journey while i was there. Only problem I ran into was the the electric seat I was testing was leather, heated and the old lady doesn't want that at all lol. We decided for 92$ buying an entire seat just for the part that we needed wasn't really that bad of a deal since you cant buy just that part in my above post. I even emailed the Company BROSE in Germany and they don't sell that part alone. You have to buy the whole bottom from Dodge at almost 600$. No thanks. IF someone was to find an electric cloth seat and wanted to change them over all you'd need to do is make sure the plugs are the same and good to go. Armando G, OhareFred, mechanical-idiot and 1 other 4 Quote Link to comment Share on other sites More sharing options...
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