journey1987 Posted January 23, 2016 Report Share Posted January 23, 2016 Hey everyone, I bought my wife a 2015 journey SE with the 4cyl. On December 31 2015. Pretty satisfied so far. Biggest problem was that when you open the liftgate, the left side hinge bolt rubs on the liftgate door jam? It makes a horrible screeching sound and it has a small dent in the jam (on the body) from the bolt hitting when you close it. Of course the paint has chipped or rubbed off and now it has some surface rust. It didn't do it when we first looked at the vehicle because I guess it wasn't worn enough yet to make any noise. Anyway, the vehicle is at the dealer now and I'm sure they'll have to do some painting and adjusting on it which I'm not too happy about but that's the only fix for it. Was wondering if anyone else has had this problem or if it's just a 1 time issue that they've ever had on the journey. dhh3 1 Quote Link to comment Share on other sites More sharing options...
jkeaton Posted January 23, 2016 Report Share Posted January 23, 2016 Not here. Welcome to the forum. dhh3 1 Quote Link to comment Share on other sites More sharing options...
dhh3 Posted January 23, 2016 Report Share Posted January 23, 2016 Welcome to the forum. I do not recall ever reading about this. This should have been caught by the Dealer, prepping the car for your possession. Quote Link to comment Share on other sites More sharing options...
jkeaton Posted January 23, 2016 Report Share Posted January 23, 2016 (edited) It is at the dealer. Edited July 21, 2016 by jkeaton Quote Link to comment Share on other sites More sharing options...
journey1987 Posted January 23, 2016 Author Report Share Posted January 23, 2016 Lol yea they actually called about an hour ago and said it was ready. I haven't seen it yet because my wife went to pick it up but they say they readjusted the liftgate and painted the spot. I don't think they noticed it during the pre inspection but it wasn't doing it at first I guess because the paint wasn't rubbed or chipped off yet but of course it started doing it the moment we got home. Typical jkeaton 1 Quote Link to comment Share on other sites More sharing options...
BrianS Posted January 24, 2016 Report Share Posted January 24, 2016 Mine is rubbing on something when I open it and I haven't been able to see what. It "appears" to be right at the very top. It's going in on Wednesday for the recall on the ABS harness and they are going to look at this as well. Quote Link to comment Share on other sites More sharing options...
11journeybama Posted January 24, 2016 Report Share Posted January 24, 2016 (edited) Notice: Moved topic from owner impressions to the exterior & body section. Edited January 24, 2016 by 11journeybama Quote Link to comment Share on other sites More sharing options...
xcaliber81 Posted January 24, 2016 Report Share Posted January 24, 2016 I had this problem on my 14 cvp but it's got far worse problems now. Quote Link to comment Share on other sites More sharing options...
journey1987 Posted January 25, 2016 Author Report Share Posted January 25, 2016 We got it back and they said they adjusted it and repainted where it was rusting. So far so good. Yea journeybama I agree that mistakes def happen. I'm not a harda** customer to deal with. Cars aren't perfect, that's why they have warranties. 11journeybama 1 Quote Link to comment Share on other sites More sharing options...
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