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Trouble Updating UConnect 8.4N


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I'm having trouble downloading one of my UConnect 8.4N updates.

Here are the steps I've taken for my 2014 R/T.

  • Login to https://www.driveuconnect.com/software-update/
  • Enter my VIN
  • I'm informed of 2 software updates:
    • Update 1: UCONNECT®8.4N_MY13_MY14_MY15_NAV_5_21_NAFTA_RB5_RB6
    • Update 2: UCONNECT®8.4_MY14_MY15_CTP_RADIO_15.03.B2_RB5
  • I've downloaded and successfully applied Update 1, the Garmin Update.

But I can't download Update 2: UCONNECT®8.4_MY14_MY15_CTP_RADIO_15.03.B2_RB5. I keep getting a File not found error.

It happens with both the direct download link and the Akamai NetSession installer.

In case the download is country code specific, my location is Canada.

I'm not all that concerned about the update as I'm not having any problems with UConnect. Wondering if anyone has had any luck or advice.

Thank you,

Edited by Sheldon Doyle
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  • Official Dodge Support

I'm having trouble downloading one of my UConnect 8.4N updates.

Here are the steps I've taken for my 2014 R/T.

  • Login to https://www.driveuconnect.com/software-update/
  • Enter my VIN
  • I'm informed of 2 software updates:
    • Update 1: UCONNECT®8.4N_MY13_MY14_MY15_NAV_5_21_NAFTA_RB5_RB6
    • Update 2: UCONNECT®8.4_MY14_MY15_CTP_RADIO_15.03.B2_RB5
  • I've downloaded and successfully applied Update 1, the Garmin Update.

But I can't download Update 2: UCONNECT®8.4_MY14_MY15_CTP_RADIO_15.03.B2_RB5. I keep getting a File not found error.

It happens with both the direct download link and the Akamai NetSession installer.

In case the download is country code specific, my location is Canada.

I'm not all that concerned about the update as I'm not having any problems with UConnect. Wondering if anyone has had any luck or advice.

Thank you,

Sheldon Doyle,

Contact your local Dodge dealer if you continue to have problems.

They are a great resource and can help you with this.

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  • 1 month later...

I'm having trouble downloading one of my UConnect 8.4N updates.

Here are the steps I've taken for my 2014 R/T.

  • Login to https://www.driveuconnect.com/software-update/
  • Enter my VIN
  • I'm informed of 2 software updates:
    • Update 1: UCONNECT®8.4N_MY13_MY14_MY15_NAV_5_21_NAFTA_RB5_RB6
    • Update 2: UCONNECT®8.4_MY14_MY15_CTP_RADIO_15.03.B2_RB5
  • I've downloaded and successfully applied Update 1, the Garmin Update.

But I can't download Update 2: UCONNECT®8.4_MY14_MY15_CTP_RADIO_15.03.B2_RB5. I keep getting a File not found error.

It happens with both the direct download link and the Akamai NetSession installer.

In case the download is country code specific, my location is Canada.

I'm not all that concerned about the update as I'm not having any problems with UConnect. Wondering if anyone has had any luck or advice.

Thank you,

I had this exact same problem as well. I brought mine back to the dealer to let them figure it out. I wasn't going to pull what little hair I have left over out! LOL.

Let me know what happens for you. I will let you know what happens for me.

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