SGG Posted November 23, 2019 Report Share Posted November 23, 2019 Hello I just got my 2018 Journey. Got in it today and the Uconnect keeps saying please wait it is loading. Never loaded. Bluetooth is not functioning. I am at a loss as to what to do. Have had the truck for 3 days. Back to the dealer? Thanks Quote Link to comment Share on other sites More sharing options...
km-04 Posted November 23, 2019 Report Share Posted November 23, 2019 Yep, take it back and let them look at it. Quote Link to comment Share on other sites More sharing options...
Armando G Posted November 23, 2019 Report Share Posted November 23, 2019 If you don't want to go back to the dealer, you can try a soft reset of the radio or a factory reset at home. Google it, look through the forum, or call uconnect to walk you through it. If that doesn't work... dealer time. Quote Link to comment Share on other sites More sharing options...
Jstmahoney Posted January 12, 2020 Report Share Posted January 12, 2020 (edited) Any update on this? I’m still trying to figure out how to reset my radio. Nothing seems to work. Climate up/down, vol/select. Edited January 12, 2020 by Jstmahoney Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted January 13, 2020 Official Dodge Support Report Share Posted January 13, 2020 19 hours ago, Jstmahoney said: Any update on this? I’m still trying to figure out how to reset my radio. Nothing seems to work. Climate up/down, vol/select. Hi Jstmahoney, I would recommend checking if this update is available for your vehicle. If so, you will be able to download the software to a USB and update your vehicle at home. Please let me know if you have any questions. https://www.driveuconnect.com/support/software-update.html Rob DodgeCares Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.