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Hatch is stuck.


Lars

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All the sudden my hatch is stuck. I found this thread but I cannot turn the white plastic thing as described without breaking it.

 

When I lock/unlock with the remote, I can hear and see the actuator move. The white plastic thing is moving a bit when I press "unlock" on the remote but nothing happens when I press "lock". 

 

Any suggestions are welcome. 

 

Also, can I remove the panel on the hatch when it's closed? I need to get access to the latch mechanism. 

 

Thanks.

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