I think that the dealer servicing department has a lot to do with one's satisfaction or not with a vehicle. I have an 11 DJ R/T and any time I have taken the vehicle in for servicing (oil changes and tire rotations are free for 3 years) the dealer has been exemplary in finding/fixing problems - they offer a courtesy service driving to/picking you up to wherever and anything that requires an overnight they have always supplied a loaner. I have had the following items fixed/replaced. . .8" screen (one time on backing up the screen went black - they contacted Chrysler about it and the $2000 screen was replaced), front rotors (a slight vibration - barely noticeable and not always occurring), both rear axle oil seals (discovery of slight leak in one during an oil change).