I actually did try and disconnect the battery and unfortunately it did not work I would take it out and replace it myself with the same one but I am not handy like that!
Hi Jelyn scott
We are sorry to hear about your radio concern. We recommend visiting your dealer to get the proper diagnosis. If you are interested we can get you connected with a Case Specialist to offer further assistance. We are available through private message!
Laura
Dodge Cares
So I have bought this 2013 Dodge Journey and it has the 8.4 uconnect touch screensaver the radio now my problem is that the radio freeze if I click any random thing, it has the potential to freeze, so does anyone face The same issue I tried to take it to my dealership to get fixed they told me to go to a dodge dealership and the dodge dealership said that they can’t fix it without physical seeing the problem, they also said it could cost over 2 thousand dollars, but the problem could literally stop happening if I shut off the car and turn it back on but it’ll start back on any solution? I thought about getting a after market radio but I didn’t know if it would work because if the climate controls on the screen!
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