laura.kill1971 Posted January 13, 2015 Report Share Posted January 13, 2015 My cruise control has stopped working. I have a 2013 Dodge Journey. I don't see a fuse for it, so what do I need and how much is this going to cost me? Help! I am crippled without my cruise control. Quote Link to comment Share on other sites More sharing options...
Journey_SeXT Posted January 13, 2015 Report Share Posted January 13, 2015 Take it to the dealer and have it fixed under warranty. jkeaton 1 Quote Link to comment Share on other sites More sharing options...
dhh3 Posted January 14, 2015 Report Share Posted January 14, 2015 Do all of the other buttons on your steering wheel work? If not, could be the clockspring. Quote Link to comment Share on other sites More sharing options...
jkeaton Posted January 14, 2015 Report Share Posted January 14, 2015 You have a bumper to bumper warranty. Should not cost you anything. Plus, without knowing what is actually wrong, no one can tell you how much it would cost. Take it to the dealer. Quote Link to comment Share on other sites More sharing options...
bigtsr Posted January 14, 2015 Report Share Posted January 14, 2015 Another of cruise problems are the speed sensors , if they fail the cruise shuts down as it loses it control reference point. Quote Link to comment Share on other sites More sharing options...
laura.kill1971 Posted January 14, 2015 Author Report Share Posted January 14, 2015 (edited) All the other buttons on the steering wheel work. And, how do I have bumper to bumper warranty?? Edited January 14, 2015 by laura.kill1971 Quote Link to comment Share on other sites More sharing options...
jkeaton Posted January 14, 2015 Report Share Posted January 14, 2015 (edited) Oh my. Ok. New vehicles are covered by a manufacturers 3 year, 36000 mile bumper to bumper warranty. Your vehicle is a 2013. Did you not inquire about a warranty when you purchased the vehicle? Did you buy it new? I'm surprised you don't know if the vehicle you purchased came with any kind of warranty.... Edited January 14, 2015 by jkeaton dhh3 1 Quote Link to comment Share on other sites More sharing options...
laura.kill1971 Posted January 14, 2015 Author Report Share Posted January 14, 2015 Lol. Yes. I did. But I bought it used. And I've driven it 40,000 since then. I was hoping I was wrong about the warranty being gone; that you knew a secret! Darn. Quote Link to comment Share on other sites More sharing options...
Journey_SeXT Posted January 14, 2015 Report Share Posted January 14, 2015 Oh my, you withhold info like that and come off like a smart a$$ when it's suggested....wow! Quote Link to comment Share on other sites More sharing options...
jkeaton Posted January 14, 2015 Report Share Posted January 14, 2015 (edited) Oh crap. My apologies. That is why it is helpful to you and to us to put as much detail about your vehicle in your first post. That way we are not "assuming" incorrect information. Year, mileage, engine size, even trim level. Did you buy an extended warranty by chance? At any rate, there are several possible causes to your problem as mentioned above. None of which are an easy fix unless you know your way around a vehicle. Unfortunately a dealer visit or if you have a reputable repair shop. Someone with the proper tools and equipment will need to diagnose the issue. Expect to spend at least @$100 for an hour of diagnostic labor. Just for kicks, see if your third brake light us working. I had a Z28 that if the third brake light bulb was blown, the cruise would not work. Have no idea how the two were related. But that's an easy thing to check. Also take a look behind each wheel and see if there is a wire hanging down from a wheel speed sensor. Another thing, is it cold/icy/snowy where you are? Maybe snow/ice is packed around the wheel hubs interfering with the speed sensors. Some things you can check yourself. Edited January 14, 2015 by jkeaton Journey_SeXT and dhh3 2 Quote Link to comment Share on other sites More sharing options...
jkeaton Posted January 14, 2015 Report Share Posted January 14, 2015 Oh my, you withhold info like that and come off like a smart a$$ when it's suggested....wow! I do believe she was joking. : ) Quote Link to comment Share on other sites More sharing options...
laura.kill1971 Posted January 14, 2015 Author Report Share Posted January 14, 2015 Thank you for your suggestions and help. I will check all of the above...and then take it to the shop if it's not easy. And, sorry if I came off as being a "smart a$$." I certainly was just kidding. I appreciate that you took it in the right spirit. jkeaton and dhh3 2 Quote Link to comment Share on other sites More sharing options...
Journey_SeXT Posted January 14, 2015 Report Share Posted January 14, 2015 TSB for 2013's cruise control slow or no response. TSB Cruise Control.pdf Quote Link to comment Share on other sites More sharing options...
jkeaton Posted January 14, 2015 Report Share Posted January 14, 2015 Lol. No worries. Did you physically check all the fuses? Quote Link to comment Share on other sites More sharing options...
jkeaton Posted January 14, 2015 Report Share Posted January 14, 2015 Journey SeXT is spot on with these TSB's. Lol. From the looks if it, dealer needs to re flash a module. Says 0.2 hours. So, figure the hourly labor rate of wherever you take it and that's how much it will cost. Provided that's the issue. Post back!! : ) Quote Link to comment Share on other sites More sharing options...
Journey_SeXT Posted January 14, 2015 Report Share Posted January 14, 2015 I do believe she was joking. : ) I thought we frowned upon humor here.... Quote Link to comment Share on other sites More sharing options...
Journey_SeXT Posted January 14, 2015 Report Share Posted January 14, 2015 Journey SeXT is spot on with these TSB's. Lol. From the looks if it, dealer needs to re flash a module. Says 0.2 hours. So, figure the hourly labor rate of wherever you take it and that's how much it will cost. Provided that's the issue. Post back!! : ) I just noticed that my Chilton comes with all of the bulletins/recalls so I am just going to town to try and help. Quote Link to comment Share on other sites More sharing options...
laura.kill1971 Posted January 14, 2015 Author Report Share Posted January 14, 2015 Thank you. I will post back. jkeaton 1 Quote Link to comment Share on other sites More sharing options...
laura.kill1971 Posted January 21, 2015 Author Report Share Posted January 21, 2015 It was the switch... Journey_SeXT and jkeaton 2 Quote Link to comment Share on other sites More sharing options...
rolly Posted January 21, 2015 Report Share Posted January 21, 2015 It was the switch... Great!!! Thanks for posting back It's frustrating when someone has a problem or asks for assistance, then fails to update us! jkeaton 1 Quote Link to comment Share on other sites More sharing options...
laura.kill1971 Posted January 21, 2015 Author Report Share Posted January 21, 2015 I understand that! Thank you for your help. Quote Link to comment Share on other sites More sharing options...
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