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Had the dealer install a remote starter, now I don't have cruise control


pinkshirt

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Hi all-

I have a 2012 Journey I picked up last month. It had most of what I wanted, but not remote start. I went to the local dealer on Friday to have it done and the remote starter does work great!!

Unfortunately, the cruise control no longer engages. Hitting the buttons on the steering wheel elicits no response and I do not get the usual indicator symbol.

Can anyone think of what they might have done to add/enable the remote start capabilities that could have broken cruise control?

I'm going to have a chat with the dealer tomorrow to see what they have to say.

Thankz

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  • Official Dodge Support

Hi all-

I have a 2012 Journey I picked up last month. It had most of what I wanted, but not remote start. I went to the local dealer on Friday to have it done and the remote starter does work great!!

Unfortunately, the cruise control no longer engages. Hitting the buttons on the steering wheel elicits no response and I do not get the usual indicator symbol.

Can anyone think of what they might have done to add/enable the remote start capabilities that could have broken cruise control?

I'm going to have a chat with the dealer tomorrow to see what they have to say.

Thankz

The dealer will need to address what happened and make the necessary correction.

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