Mysty2

Just got my 3rd radio put in; it seems that the radios last for appoox 2 years! Cause I changed the radios in May 2015 and in May 2017 my Journey is a 2013. Now the radio is model CTP 17 software version 7.09 and GPS 4.15.06. Hope this is the last one that I put in. You would think that FCA would have find the problem with the radio my now! May be they are not even looking for a solution they just replacing the radio hoping it will fix itself.

I am back from the dealer and they have to replace the radio again, because of the 'cannot unlock maps' my Journey 2013. I requested a new unit to the dealer because I told them that when they change this radio it will be the third radio on this Journey. They answer was; they cannot do it, I told him to make a special request and I will phone FCA, he wrote on the work order. Just spoke to FCA and they told me they cannot send a new radio and that the new refurbished unit have the newest upgrade and that the issue should be fixed. I told the agent that I hope the issue will be fixed with this one and I do not have to change it again. I mentionned to her that it seems to me that I have to change radio every two years or so. I also said what is going to happen when the warranty is over and I have to change the radio in 2019. She said that they will have to review the situation if this happen again and she mentionned that it should not. I hope she is right. Now have to wait one week before the radio arrives. The dealer did not say anything about any charges for the replacement. Hopefully the extended warranty should cover it.

Here we go again, I have to go back to the dealer to get my radio check because I have this 'Can't unlock maps' ' No map data available'. My last radio was replaced in April 2015. I really think that FCA knows that they have a real problem with this NAV system. I do not think that it is normal to change radio so often, there must be a glitch with software. I have the extended warranty to 117KM hopefully it will cover the replacement radio. More to follow I updated the radio on 1 March 2016 and it is model CTP 16, GPS 4.15.06, version NAV 6.22, 8.4N MY13-MY14-MY15 NAFTA RB5 RB6. Not sure what most of those numbers are but that is was I saw on the radio. Can I not request that FCA put a new radio in it, instead of a refurbished one.

Here we go again, I have to go back to the dealer to get my radio check because I have this 'Can't unlock maps' ' No map data available'. My last radio was replaced in April 2015. I really think that FCA knows that they have a real problem with this NAV system. I do not think that it is normal to change radio so often, there must be a glitch with software. I have the extended warranty to 117KM hopefully it will cover the replacement radio. More to follow

I have been driving the Journey for few weeks now and I did not get that problem again; station changing by itself. Not sure if it is the update that fIxed it or it was one of those ghost problem! LOL

Just finished updating my radio to 15-26-63 and my nav to version 6.22 and it was a success . Now I will drive it for few days and hope it fix the problem of the radio station changing by themselves.

Ok I will try that. Thanks Bramfrank for the info. I will try the update also.

The dealer changed my radio in May 2015 because the map could not unlock. Last week I went for the antilock brake recall and the idler pulley. Now my radio station at times change by itself. I am listening to a station and it change to the next one. This happened a few times in the past few days. Anyone is having the same problem??? Could that be part of that R65 radio reprogram issue.

Just came back from the dealer and they replaced the idler pulley. Hopefully now I will not listen to that noise again. Also they did the recall R61 for the ABS.

Does anyone have problems with their transmission. I have a DJ 2013 Crew. What I mean is that when I first take the DJ in the morning I find that the transmission shift hard and make a bang sound. When the engine has warm up it does not shift as hard. Is this normal ??

When I bought the DJ I took the 7 years 115 km warranty. Hope it is going to be good for me.

Well went to the dealer and they change the radio and did the update. Took them approx 45 mins. But I had to wait couple hours before they started to work on it. They told me after the warranty is over I am on my own. Hope it will last; because I think that if they are aware of a problem with the radio or the programming they should be responsible to fix it.

I am glad to read this; that they check the problem with any component that fail. I thought that they just discard it and that was the end of it. Thanks for the info. Are you aware if the Challenger, Charger, Dart or any other vehicle have the same issue ?

I know it is unnecessary, they will have to change it anyway. I will have to leave the car probably overnight for them to reproduce the noise. It would have been more pleasant for the technician to work on it now because the part would not be as cold.

Took my DJ in yesterday for radio problem and also took the TSB so they can replace the pulley and they told me that they have to wait for colder weather to replicate the problem. I could hear that high pitch noise when it was very cold, but I thought its was the alternator until I saw the TSB. Now I have to wait until next winter for them to look at it. What a pain!!!

DodgeCACares, this seem to be a problem with the DJ as few members on this forum have had that problem reoccurring. They changed radio two, three times already. I hope this is not going to happen to mine because this is a pain in the b.... to go to dealer all the time. Don't you think that Dodge should look at this problem more closely to find a solution to this problem. Also, are you aware of any others Dodge/Chrysler owners with the same problem.

Larryl, did you ask the dealer what was going to happen when your warranty end. I think that if the problem persist with your vehicle they should fix the problem indeterminately or keep changing the radio until you change vehicle. From what I see it seems to be a problem with our vehicle. After they install the new radio on mine, I am anxious to see how long it will last. I would be curious to find out if the other Dodge/Chrysler owners have the same issue that we have?

Just came back from the dealer and they tried to re flash and it did not work. The same message appeared do they ordered a new radio. It should arrive approx. in one week. Hopefully this one will work and it will last.

I am a little confuse! If I have the Tow Prep Group and engine oil cooler, do I need to install a transmission oil cooler also???

I like my 2013 Journey Crew, It's a great ride and lots of gadgets. So far the only issue is the NAV system "Can't unlock maps". They may have to change the radio; I will know on Thursday 23 April 2015.

Well I guess I am joining the club of the "Can't unlock maps". I have a 2013 Journey Crew and this just happen this morning. I stopped at the Ottawa Dodge dealer and they will have a look at it on Thurday 23 Apr 15. Now that I know that some of you guys have the same issues I will be able to tell them that it seem to be a problem on more that just mine. I will keep this forum inform of the result. The service manager told me it was on the warranty.

My problem is while working with my friend, I leave my key fob and wallet in his truck all day. Now that it is winter I am unable to unlock the Journey. I pull the handle, press the key fob to unlock and nothing happen. I guess the key fob is too cold.! I have to warm it up (keep it in my hands for 5 mins) and than it will unlock the Journey. I notice that if I go in the back of the Journey and press the button to unlock the back door it will open it. I do not know what to get out of this problem. But the next morning I have to problem open the door has it was in the house all night. Is that strange or what. Anyone else have this problem. May be it is too cold in Quebec for the Journey. Lol

Yes I used the trailer tow harness kit that was in the trunk. Part not is 68080978AA on the instructions. Instructions says to remove the bumper, lights etc; but you do not have too because there is enough room underneath to install the harness. Nowhere on thel instruction does it say that you have to go to the dealer to flash it up. I think they should tell you that and/or flash it at the factory. Michel

What is the best way and product to bring the black back

I have a DJ crew 2013 that I just bought. It has 17000 Km on it and I like it. I have been driving it and I do not think that mileage is as good as it says. I guess time will tell