llw2234

Has anyone had any problems starting their Journey? I got in my Journey one day and it just wouldn't start....nothing when I would turn the key. Took it in to the dealer and they say it is the wireless control module which needs to be replaced. They still have my journey and are waiting on the part to come in. Anyone else ever have a problem like this???

Hi, sorry to hear about the issues you are having. I have many with my Journey as well, but just to let you know.....my blinker does the same thing. I have an SXT. To me it is a nuisance, but one that I can live with I guess.

Wow. Thank you so much for responding to my post. I really appreciate any input from you. I too bought my Journey SXT in May 08. In Feb. it started making a horrible sound. Didn't run well at all cold. Since then my dealer has replaced the power steering pump twice, replaced rack and set toe, and performed several TSBs on it....each time not fixing the problem and wasting my time at the dealer. I have missed a lot of work from this. I have sent Lemon Law letters to Chrysler and my dealer and have an attorney. I just want to make sure we don't get taken advantage of as I have never dealt with anything like this before. So right now my Journey is in the shop for one last attempt. They are now saying the problem is coming from the engine. First they want to try and replace the intake. They think this will fix it. If not they want to take apart my engine to find the problem! I am very upset about this! I don't understand this. My car is new and this engine has been around in Dodge vehicles since 2001. Why is it having problems and from reading posts on here I am not the only one. So I am stuck. If replacing the intake works my car is fixed.....good. But if it doesn't work, wich I won't be surprised and am tired of getting my hopes up, should I let them work on the engine? I am very very displeased. I have lost a lot of confidence in Chrysler products.

Has anyone had work on the 3.5 liter V6 engine in their Journey and been happy with the repairs?

Has anyone who has the 3.5-liter V-6 engine in their Journey had work on done it and been happy with the repairs???

I bought my Journey in May 08 and it was a great vehicle up untill 17,000 miles. It now has a problem that my dealer cannot fix. 7th attempt next week. I too used to own a caliber and miss that car so much....my boys were getting bigger that is why we upgrade in size. I don't mean to deter you away from buying a Journey....I love Dodge. It is all my husband and I have owned. He has a GREAT Dodge truck, but this vehicle has been nothing but trouble for us. My advice to you would be to do your homework before you purchase this vehicle. They look awesome on the outside, but mine is not so great on the inside. Sometimes I just wish I had my Caliber back. If your caliber is such a great car why get rid of it. You never know what you are going to end up with.

Hello again JourneyMan71! I totally agree with you about buying a brand new car in its first year. Its probably something I will never do again (I just fell in love with the Journey)....I am learning the hard way. I now realize it is a risk that I took.....but at the same time it is a risk for a car company to put a brand new vehicle out on the market.....In my opinion Chrysler needs to be more "careful" in putting a vehicle out like this and treat their customers that are having problems in the correct manner. I never thought owning my Dodge Journey would be so troublesome. It really makes me sad :-(

Thank you for sharing! I have to admit I am surprised! You are the lucky on I guess!

No I have not tried a different dealer. You are right my dealer may not be an experienced dealer with the Journey, but it is the dealer that sold me the car so that is why I am sticking with them. I am a firm believer in taking my car to one place and one place only.....that way you only have one place to blame if anything goes wrong and they have a record of everything that has been done to my car. I don't feel that it is a good time to go to a different dealer in this case. Actually, that is one of the first questions they asked me: "Have you taken your car anywhere else?" and I said "Nope just you!" Yes we are in contact with Chrysler. Actually after two attempts to fix the problem my dealer was in contact with Chrysler. Everything that was done to my car after the second attempt was recommended by Chrysler. That is why I am somewhat disgusted with them. Like I said they just want to replace everything without diagnosing the problem first. The problem my car has is crazy sounding noise (you would have to hear it) when my car is cold. It does not sound/feel good when it is cold. It is somewhat of a crackling/grinding noise. And I have also sent Lemon Law letters to Chrysler and my dealer. We have an attorney as well to make sure we don't get taken advantage of.....I have never dealt with anything like this and I don't have time to be taking my car to the dealer everyday.

Yes, this was the first and will be the last time I ever buy a brand new car in its first year. That is obviously a mistake, but my car has had 6 attempts to fix it and next week will be the 7th. I don't consider this to be just a "bug". 6 attempts! And each time I have brought it in to the dealer they replace something with "hope" that it will fix the problem.....not ever understanding the problem. I think a lot of dearlers are like this. I think that if they would have taken the time to understand the problem a little more it would be fixed by now. What a waste of money.....really. I am disgusted with Chrysler. Anyway, I wish you luck with your Journey and hope that you don't have problems with it. Also keep in mind....my car started it's issue at 17,000 miles.

I am just wondering if there is anyone out there who has had their journey for a while now ~ maybe a year or close to it ~ and has had NO problems with it. Please let me know. I have had many problems with mine. I have to say I have never owned a car like this one......and I have owned several cars in the past 10 years. I just don't understand how a new car can have so many problems.....really.

I too have been in and out of the dealer 6 times (7th try will be next week) for a horrible sounding noise with my new Journey. It sounds to me like your car can fall under the lemon law....I would totally check this out. You need to be protected and not "pushed around" by Chrysler. There is no reason anyone should have to have a BRAND NEW car in the shop for this long. Lemon Laws differ from state to state. In my state a lemon comes into affect if: 1. The dealer has had 4 or more chances to fix one problem or 2. The vehicle has been in the shop for the same reason for 30 cumulative days (Not consecutive). Hope this may help you.

O.K., first of all this is a great site! I have been able to do some of my own research, so thanks to all who are making their issues with the journey public!!! I have several issues with mine. I am VERY frustrated and will probably NEVER buy a dodge/chrysler again....WHAT A PAIN THIS HAS BEEN FOR ME!!! Here is my major issue: I have an SXT with about 18000 miles on it (I do a lot of driving). Bought it in May 08. A couple weeks ago it started making a horrible noise out of the blue. When I start my car it sounds like a diesel, the steering wheel is shaking a little, when I start off driving there is a horrible crackling noise, not a tick, but a crackling noise in the front area of the car....weird. It is not a quiet noise either. So I took it in. Here is what they did. 1. Replace the power steering pump, didn't work 2. Do some flash TSB to it, didn't work 3. Replace the power steering pumg again, didn't work (what a surprise!) 4. Now they want to replace the rack and pinion - I don't have much confidence this will work because I can sometimes hear the noise when the car is in park, but hope I am wrong. Actually the technician didn't sound all that confident, but this is what Chrysler suggested. I guess we will have to wait and see what happens. Taking it in on the 26th. If it doesn't work.....I am going straight to Chrysler. This is absolutely rediculous. There are other issues I have, but by far this one is the major one.