aukfan33

Ok thanks gentlemen. 

Hello everyone,

Just wondering if anyone has done this?  If so, please share so that I may get smarter about the job. I've replaced both bank 1 sensors due to P0456 code but would like to replace the others. I have the 6 cylinder and was wondering about any tips that would make it doable. Was able to get an offset sensor socket on it but not able to get it to come loose. Haven't tried to reach the bank 2/2 sensor. Any help would be greatly appreciated. 

Taking mine in tomorrow for the recall.  Didn't wait for the letter. 

Not sure if this helps but I can share my experience with this. I too have had this happen numerous times but my dealer has replaced the TGM each time due to a known issue that was first replaced under warranty. Maybe if you approach this from that aspect they might take care of you

Good luck!  Hopefully it won't continue to be an issue but MANY of us keep going back for this replacement numerous times.  As long as they have the issue documented you can argue that it needs to keep being replaced since it's a known issue until they put a radio that's not a refurb.

And, Apple just pushed out an IOS update for IPhone 7. (10.3)

disregard

Not sure how long this was available but I just updated my DJ and no issues.

If the sounds started after being worked on then I recommend taking it back to where serviced and make them fix it the right way. 

Also, if your phone is not set as your favorite it can take longer to connect. 

Disconnect he battery for 30 minutes.

Have the spark plugs been changed? They should've been changed out at 100,000 miles.

Front pass seat

Yup, this happened to me while luckily still under warranty so when it happened a second time out of warranty they had a record of the previous failure. It also helped tremendously that this message board exists and that folks with corporate troll these boards and are willing to step up and make it right. I agree that the real fix may be to replace the failing units with new head units but so far (knock on wood) the refurb I had installed is working well. Time will tell.

Seller is advertising the radio has dvd capability and if so then it includes sat. Also, the pic of the rear of the head unit shows the cables that were cut off and one of those plugs is the sat antenna connector. The head unit is either the REB or RE2.

Yes the above head unit has sat radio based on the vin of the donor vehicle.

Another option is if your system has Bluetooth you can get a Sirius internet radio subscription and connect your phone (with the Sirius app) through Bluetooth. While not quite as user friendly (changing channels thru your phone) it is a much cheaper option if all you want is sat radio

There is a forum member that stated they replaced the drivers side door master switch and hasn't had this issue happen since doing that several months ago. Might be worth trying.

This happened to me with a 2012 DJ Crew and it ended up being a cylinder head replacement. You might want ask the service manager if they're covering the 2010 for the same issue. The extended warranty for this issue was for up to 150,000 miles

Good luck

Not a recall, an RRT (Rapid response transmittal) .....dealers are supposed to run the vin any time you in for service, and do any of these that show up. Not a common thing. Good for customer satisfaction.It was PCM flash update for false codes

Flash: MIL Illumination P0441, P0300, P0301, P0302, P0303, P0304, P0305, P0306,

P0420, P0430, P113D, P113E, P0133, P0153

OVERVIEW:

This bulletin involves selectively erasing and reprogramming the Powertrain Control

Module (PCM) with new software.

MODELS:

2012 (JC) Journey

**2012 (JS) 200/Avenger**

NOTE: This bulletin applies to **JC** vehicle equipped with a 3.6L engine (sales

code ERB) built before November 15, 2011 (MDH 1115XX) or **JS vehicle

equipped with a 3.6L engine (sales code ERB) built before December 16, 2011

(MDH 1116XX).**

SYMPTOM/CONDITION:

The customer may experience a MIL illumination. Upon further investigation the

NUMBER:

18-004-12

GROUP:

Vehicle Performance

DATE:

January 28, 2012

Technician may find that any of the following Diagnostic Trouble Codes have been set.

a.

P0441 - Evap Purge System Performance

b.

P0420 - Catalyst Efficiency (Bank 1)

c.

P0430 - Catalyst Efficiency (Bank2)

d.

P0133 - O2 Sensor 1/1 Slow Response

e.

P0153 - O2 Sensor 2/1 Slow Response

f.

P0300 - Multiple Cylinder Misfire

g.

P0301 - Cylinder 1 Misfire

h.

P0302 - Cylinder 2 Misfire

i.

P0303 - Cylinder 3 Misfire

j.

P0304 - Cylinder 4 Misfire

k.

P0305 - Cylinder 5 Misfire

l.

P0306 - Cylinder 6 Misfire

m.

P113D - O2 Sensor 1/1 Slow Response (High Frequency)

n.

P113E - O2 Sensor 2/1 Slow Response (High Frequency)

Updating the software will correct the conditions listed above.

DIAGNOSIS:

Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in

TechCONNECT, verify all engine systems are functioning as designed. If DTC's other then

the ones listed above are present record them on the repair order and repair as necessary

before proceeding further with this bulletin.

If a customers VIN is listed in VIP or your RRT VIN list, perform the repair. For all other

customers that describe the symptom/condition or if the technician finds the DTC, perform

the Repair Procedure.

PARTS REQUIRED:

Qty. Part No. Description

1 04275086AD Label, Authorized Modification

REPAIR PROCEDURE:

NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2

volts. Do not allow the charging voltage to climb above 13.5 volts during the

flash process.

NOTE: If this flash process is interrupted/aborted, the flash should be restarted.

1. Reprogram the PCM with the latest software. Follow the detailed service procedures

available in DealerCONNECT/TechCONNECT, Refer To Group 8 - Electrical >

Electronic Control Modules - Service Information > Module - Powertrain Control >

Standard Procedures > PCM/ECM Programming.

2.

After PCM reprogramming, Clear any DTC's that may have been set in other

modules due to reprogramming. The wiTECH application will automatically present all

DTCs after the flash and allow the tech to clear them

The mention of the inop nav system is what the "Can't unlock maps" error addresses.

CUSTOMER SATISFACTION NOTIFICATION R65

This notice applies to your vehicle (VIN: xxxxxxxxxxxxxxxxx).

Dear: (Name)

At FCA US LLC, we recognize that the success of our business depends on the satisfaction of our customers. We are constantly monitoring the quality of our products and looking for opportunities to improve our vehicles even after they are sold. Because your long-term satisfaction is important to us, we are contacting you on important improvements we would like to make to your vehicle. This will be done at no charge to you.

We are recommending the following improvements be performed on certain 2014 through 2015 model year Dodge Journey vehicles equipped with an 8.4 inch screen navigation radio.

The problem is...

The navigation system on your vehicle may experience a condition which permanently renders the navigation features not functional as a result of memory corruption.

What your dealer will do...

FCA will repair your vehicle free of charge. To do this, your dealer will check the radio navigation functionality. If the navigation is found to be functional, the radio and navigation software level will be checked for the latest version. If the software is found to not be up to date, the radio control head will be reprogrammed with updated radio and/or navigation software. If the navigation is not functional, the radio may require replacement. If a replacement radio needs to be ordered, the dealer will need to schedule a return visit once the replacement radio arrives. The work will take about 1⁄2 hour to complete. However, additional time may be necessary depending on service schedules.

What you should do...

Simply contact your Chrysler, Jeep, Dodge or RAM dealer right away to schedule a service appointment. Please bring this letter with you to your dealer.

If you need help...

If you have questions or concerns which your dealer is unable to resolve, please contact the FCA Group Recall Assistance Center at either fcarecalls.com or 1-800-853-1403.

Please help us update our records by filling out the attached prepaid postcard, if any of the conditions listed on the card apply to your vehicle. If you have further questions go to fcarecalls.com.

If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online or you can mail your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you’ve had previous repairs and/or reimbursement you may still need to have the campaign repair performed on your vehicle.

We apologize for any inconvenience this service may cause to your schedule. FCA is committed to providing our customers with world class quality products, ensuring that you have a positive dealership experience and following up on any issues and concerns that you may have in a timely manner through our Customer Assistance Center. Thank you for being our customer.

Sincerely, Customer Service / Field Operations FCA US LLC

Update on my situation. Was told by the tech that the issue with the nav failing on these is now a known issue since so many owners are reporting this same failure in their vehicles. Mine is now being replaced free of charge and I was told (fwiw) that since it's now a known issue a fix is forthcoming so the failure doesn't happen in the future.

We'll see what happens.

Welcome to the forum. The link you posted returns an error. As for the map issue it seems quite a few of us have suffered through this and as others have stated, it appears that they're replacing the head units with reman units so it's just a matter of time before it fails again. If someone could come up with the fix to replace the failed nav software it would save all of us a lot of stress. Going back to the dealership (even when they step up and help owners out) isn't really a good situation when they can't preorder the replacement head unit and you end up making two (or more) trips to deal with a known failure. Good luck with this. I've had two failures already in about 12 months and some have had more.

Welp! 8 months later and happened again. Going to dealer in the morning to order replacement since this was less than 12 months and they have the record of replacing it last time.

There is no need to go to your dealer unless you have an ABS light on. The recall campaign itself has not yet been initiated; only the interim notices have been sent advising you that there will be a recall.

So if the lights don't come on, don't bother going to the dealer for the recall?