klug

Since my last post, my Journey has required:
- Rear axle seal replaced (again)
- Transmission cooler lines replaced due to failure at crimp joint (NOT under warranty)
- Fog lamp assembly replaced because you can't just by a bulb
- Cracks appearing on both faces of the speedometer and tachometer
- License plate mounting bolts rusted into mounting rivnuts in rear hatch, resulting in rivnuts being torqued out of the fiberglass during removal and needing to be drilled out and replaced with well nuts
It has now been sold and replaced with a 2015 Subaru Outback. For those of you who have good luck with and continue to enjoy good success with Chrysler products - good for you - I was hoping to be one of you. Your experience however, does not negate my ownership experience. If I had been well treated by the service departments of the dealerships I visited regarding my vehicle problems, it would have ended up being an overall neutral experience. The fact I was continually trying to be upsold with unnecessary services, but fighting to have the broken things fixed has left me with a bad taste in my mouth and I will never buy another Chrysler product. As I said before, no vehicle brand is perfect, but I'm going back to what I've had the best luck with so far.

Since my last post, my Journey has required:
- Rear axle seal replaced (again)
- Transmission cooler lines replaced due to failure at crimp joint (NOT under warranty)
- Fog lamp assembly replaced because you can't just by a bulb
- Cracks appearing on both faces of the speedometer and tachometer
- License plate mounting bolts rusted into mounting rivnuts in rear hatch, resulting in rivnuts being torqued out of the fiberglass during removal and needing to be drilled out and replaced with well nuts
It has now been sold and replaced with a 2015 Subaru Outback. For those of you who have good luck with and continue to enjoy good success with Chrysler products - good for you - I was hoping to be one of you. Your experience however, does not negate my ownership experience. If I had been well treated by the service departments of the dealerships I visited regarding my vehicle problems, it would have ended up being an overall neutral experience. The fact I was continually trying to be upsold with unnecessary services, but fighting to have the broken things fixed has left me with a bad taste in my mouth and I will never buy another Chrysler product. As I said before, no vehicle brand is perfect, but I'm going back to what I've had the best luck with so far.