Some say that the few people who are complaining are not the majority however, the truth is very few people attend these forums and believe me there are many, many more people that have issues with these units. THese units are complete garbage and should be recalled and replaced with a different manufacturer. I for one will not go through a 6 week ordeal to get this unit replaced. I will turn in my lease with a defective unit and let them deal with it. I will say that I will never get another vehicle with a navigation system as I have seen far too many people at work with bad units for this to be a minority problem. Good luck to everyone who has one of these without a lifetime warranty on it. GARBAGE, GARBAGE, GARBAGE. Might want to note that the quality ay Chrysler has slipped since Fiat and their wonderful WCM entered the scene.