jarodmurphy Posted June 23, 2013 Report Share Posted June 23, 2013 Hi, I have owned my 2011 Journey RT for about a month now and I'm looking for the 2011 Uconnect update. This update allowed you to listen to your playlists and fix some other bugs. This might be a tall order since this update is over two years old now. I went to the uconnect website and facebook pages and both turned up out of date pages. Any help would be greatly appreciated. Jarod Quote Link to comment Share on other sites More sharing options...
Journeyman425 Posted June 25, 2013 Report Share Posted June 25, 2013 Jarod - not seeing a TSB in either 2011 or 2012 that describes fixes to your issue. This bulletin is listed - see below: SUBJECT: FLASH: Hands Free Module Software Enhancements OVERVIEW: This Bulletin involves performing a USB service flash of the Hands Free Module (HFM). MODELS: 2011 (JC) Journey 2011 (LD) Charger 2011 (LX) 300 NOTE: This bulletin applies to vehicles built from December 20, 2010 (MDH 1220XX) to June 10, 2011 (MDH 0610XX) equipped with UCONNECT VOICE COMMAND W/BLUETOOTH (sales code RSP, RSQ for international). SYMPTOM/CONDITION: NUMBER: 08-008-12 REV. A GROUP: Electrical DATE: June 15, 2012 The customer may experience the following: · Revised foreign language translations. · Complete HFM Lockup, no hands free functionality can be used. · No start, or drained battery due to HFM keeping bus awake. · Using Station names to switch channels will take user to the wrong channel. · Station names added to the Sirius line up after the May 4th are not be recognized. · HFM does not work and the phone screens cannot be entered into at all. · If the Emergency and Towing assistance number are modified by the customer after several ignition cycles they revert back to default number. · Voice Recognition for Phone book names may not work. · Voice Recognition may not work at all. Voice Recognition may recover after several ignition cycles or in some cases Voice Recognition may never recover. · Phone book download to vehicle system is incomplete. Phone book download may recover after several ignition cycles. · Once a call is transferred to handset it cannot be transferred back to vehicle Hands free system. This issue is intermittent. · Voice Recognition Satellite commands may not work. Voice Recognition Satellite commands may recover after several ignition cycles or in some cases may never recover. · User can not select Brief or Detailed voice response mode in settings. · In NAV mode “Call” soft key is not available for Points Of Interest with phone numbers. · Hands Free Calls with Audio Muted. Incoming or Outgoing calls are intermittently muted or muted when making a call via a favorite immediately after ending a call. · Screen switches to Main Phone screen every time phone connects. · System may call Emergency without waiting for user to say “Yes” when detailed prompt modes are active. · Cannot get into phone mode via Phone soft key after editing emergency number. Quote Link to comment Share on other sites More sharing options...
generaltso Posted June 25, 2013 Report Share Posted June 25, 2013 Go here and enter the last 8 digits of your VIN. https://rsur.extra.chrysler.com/rsur/Uconnect.do Quote Link to comment Share on other sites More sharing options...
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