Kerri McKay Posted December 27, 2017 Report Share Posted December 27, 2017 My journey won't open the radio or DVD player and only allows some functions in the touch screen to work. Anyideas as to what may be causing this and how to fix? Quote Link to comment Share on other sites More sharing options...
Official Dodge Support DodgeCares Posted December 27, 2017 Official Dodge Support Report Share Posted December 27, 2017 1 hour ago, Kerri McKay said: My journey won't open the radio or DVD player and only allows some functions in the touch screen to work. Anyideas as to what may be causing this and how to fix? Hi Kerri, Sorry to hear about this! You can enter your VIN here to check for any software updates for your Uconnect system: https://www.driveuconnect.com/support/software-update.html. If you decide to visit a certified dealership for further diagnosis of your concerns I'd be happy to offer assistance if needed. Just send us a PM with your VIN and let me know. Andrea Dodge Social Care Specialist Quote Link to comment Share on other sites More sharing options...
Kerri McKay Posted December 27, 2017 Author Report Share Posted December 27, 2017 Simple 20.00 fix! Blue amp 15 needed replacement in the fuse box located under glove compartment. A little awkward to reach but worked. Thank goodness for here and YouTube. Quote Link to comment Share on other sites More sharing options...
jkeaton Posted December 27, 2017 Report Share Posted December 27, 2017 (edited) 1 hour ago, Kerri McKay said: Simple 20.00 fix! Blue amp 15 needed replacement in the fuse box located under glove compartment. A little awkward to reach but worked. Thank goodness for here and YouTube. Moved to the correct section. Glad you got it fixed. I was going to suggest checking the fuses. That fuse bos is indeed a pain to get to. Welcome to the forum. Edited December 27, 2017 by jkeaton Quote Link to comment Share on other sites More sharing options...
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