Banff Caper

So this recently happened to my 2016 Crossroad with electronics package, DVD etc. After speaking to my dealer, Garmin, FCA and Here Navigation and getting no answers accept bring it in for a $75 diagnostic and it may need to be replaced, (my dealer usually doesn't replace them as they are so expensive out of warranty, which mine is, so they recommend a 3rd party which is good of them but not original to the car and I like the system when it works) thanks to this blog and the gentleman who posted the advisory for the 2014-2015 models, I was able to get my dealer to get FCA to agree to replace it for free but they did say the advisory is not for my 2016 model however they would make an exception. Hopefully after 3 years of replacing them they have finally fixed the problem and I won't have to revisit the other options but it's good to know they exist. Thank you all for saving me a ton of money.