Better news. Took it to the local dealer and insisted that their best tech do the work. Using the scan tool (I think), the tech reset the radio and it now works correctly. Not exactly sure what he did but, because we were "come-backs" the labor was waived. Also installed a new rear wiper blade at no cost, though the Mopar blade, made in Japan, was $21. The UConnect website sez that no firmware updates are pending, after I entered the VIN (https://www.driveuconnect.com/support/dodge.html)
Thanks for your responses. Appreciate the help. Now hafta fix the small coolant leak. And I don't think that the plugs have ever been replaced (156K miles).
Turbowicz got a reaction from jkeaton in 2012 Dodge Journey: Radio failed, display blank